Management and Organisations in a Global Environment

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HOLMES INSTITUTE FACULTY OF HIGHER EDUCATION

HOLMES INSTITUTE

FACULTY OF HIGHER EDUCATION

POSTGRADUATE PROGRAM

SUBJECT OUTLINE

HI 6005: Management and Organisations in a Global Environment

TRIMESTER 1 / 2016

Holmes Institute is committed to providing the highest quality education in a dynamic, student-centred learning environment. Holmes Institute fosters in its

students rational thought, intellectual integrity and social responsibility.

www.holmes.edu.au

HI 6005: Management and Organisations in a Global Environment 2

FACULTY OF HIGHER EDUCATION Holmes Institute Faculty of Higher Education offers business courses that combine discipline-based excellence with practical application. The faculty operates on campuses in Melbourne, Sydney, Brisbane and Hong Kong. The faculty offers a Bachelor of Business, a Bachelor of Professional Accounting, a Master of Professional Accounting, a Master of Business Administration and a Graduate Diploma in Business. Details about the members of the faculty can be found on the homepage of the Faculty of Higher Education at www.holmes.edu.au/undergraduate.

HOLMES INSTITUTE POSTGRADUATE PROGRAMS

At Holmes Institute, the Master of Business Administration, the Graduate Diploma in Business and the Master of Professional Accounting offer domestic and international students the opportunity to study a set of contemporary subjects in the field of business. These subjects prepare students for the challenges in business environments of the 21st century. These programs emphasize the global and cross-cultural dimensions of business. Teaching utilizes a combination of delivery methods and includes critical analysis and case study methods. A combination of exams, case studies and company analysis are used in assessment. The Masters' programs of Holmes Institute focus on:

 Developing career related capabilities

 Business numeracy and literacy

 Developing managerial proficiency

 Working in the new economy

 Leadership skills

 Entrepreneurship

 Social responsibility and ethics

SUBJECT OVERVIEW Welcome from the Subject Coordinator: Welcome to HI 6005 Management and Organisations in a Global Environment. We see this subject as the key foundation to your graduate studies in management. The serious study of management in Australia dates from the immediate post-war period of rapid industrialization, though we trace its study back to Europe and USA in the early twentieth century. Western management thought thus has a pedigree of a little over 100 years. However, we acknowledge managerial contributions from Egypt, India and China to which the pyramids and the great wall still stand in evidence. The scope of this subject extends to contemporary management challenges.

SUBJECT RATIONALE

This subject provides students with an introduction at the graduate level to the concepts of management and organisations in a global context and explores contemporary approaches to management, human resources and organisational behaviour in complex and diverse business settings, with a particular focus on relationships and responsibilities.

Students examine the challenges and issues of managing both individuals, groups, and examine applications of management methods and techniques to managerial and organisational problems in a global context. The subject examines how global issues impact on businesses, society and organisations. In addition, broad issues related to the economic, legal, social, technological and ethical environments are integrated into understanding the effects of global trends (e.g. new technologies, new markets and cultural and political change) on management and organisations. The subject aims to provide students with an understanding of the wider implications of globalization and apply this knowledge to work as managers.

HI 6005: Management and Organisations in a Global Environment 3

SUBJECT ADMINISTRATION

Awards Duration Core/Elective Subject weight Campus

MBA, Grad Dip 1 semester Core 3 credit points Melb/Syd/Bris

Mode of delivery On campus

Prerequisites Nil

Workload Students are expected to attend all classes

Delivery MELBOURNE/SYDNEY/BRISBANE

Two hours of lectures and one hour of tutorial in a block each week plus 1 hour of e-learning

Independent study 8 hrs which includes the e-learning and blogging each week

Note: BLOCK MODE When this subject is offered in block mode, the independent study time and delivery times are doubled, but only for the six week block

CONTACT DETAILS

Subject Coordinator Sarah Kim [email protected]

Subject Lecturers Melbourne Sarah Kim [email protected]

Mona Chung [email protected]

Subject Lecturers Sydney Mark Levingston [email protected]

Ivana Pavic [email protected]

Subject Lecturers Brisbane Rod Samimi [email protected]

Students please note: Holmes Institute provides each student with a Holmes webmail. Faculty and Administrative staff can only communicate with you using your Holmes Institute mail address. Emails from private and/or business email accounts cannot be used and may not be answered.

CONSULTATION TIMES* Please check with your lecturer…..*by appointment only

STUDENT ASSESSMENT SUMMARY

Assessment Due Date Weight

1. Online M/C Questions Weeks 2-11 [Formative Assessment]

10%

2. Research Paper 1 Report: Friday, Week 6 [Formative Assessment]

15%

3. Research Paper 2 Report: Friday, Week 10 Presentation: at lectures during the trimester [Formative Assessment]

15% 10%

4. Final Exam Examination Period [Summative Assessment]

50%

HI 6005: Management and Organisations in a Global Environment 4

SUBJECT OBJECTIVES & LEARNING OUTCOMES

Knowledge

 Graduates will be able to, integrate theoretical and practical knowledge of Management and Organisations

Assessment 1, 2 and 3

Skills

 Graduates will be able to, analyse complex problems relating to Management and Organisations and develop confidence in working with others to develop strategic options within rapidly changing business environments

Assessment 2

Application of Knowledge and skills

 Graduates will be able to, apply theoretical and practical knowledge of Management and Organisations in the diagnosis of organisational issues and the formulation of appropriate strategies.

 Consider social and psychological factors that influence the management of groups and individuals in work settings, such as communication, leadership, decision- making, power, politics, and job design and apply these to strategic management

 Articulate the impact of globalisation for countries and their populations at different stages of development

 Contextualise the changing roles and responsibilities of business towards stakeholders, and the sustainability of production systems and economic paradigms and synthesize change management processes

 Implement systems for managing diversity in a global operational setting

 Describe operational processes in both manufacturing and service industries, taking into account quantitative and technological aspects of operations management, systems, supply chain and quality considerations

 Interpret and communicate issues in management and organizations in a global context within an organisation to develop innovative approaches for their integration in management strategies

 Research and apply various leadership theories, the practice of leadership and motivational techniques as factors of organisational management and change

 Develop a critical awareness of the policy tools used by governments and central banks in their efforts to manage the economy including: fiscal policy, monetary policy, exchange-rate and trade policies, as well as supply-side policies

 Discuss current research associated with the consequences of global economic integration and its influences on business management and strategic development

Assessment 2

Assessment 3

Assessment 3

Assessment 2

Assessment 2

Assessment 3

Assessment 3

Assessment 2

Assessment 3

Assessment 2

HI 6005: Management and Organisations in a Global Environment 5

DETAILED INFORMATION ON SUBJECT ASSESSMENTS

1. Online M/C Questions

ASSESSMENT

Weighting:

Length/Limit:

TOTAL 10%

Multiple choice questions (Blackboard) – Weeks 2 and 11 1 This is an individual assignment.

Weeks 2 to 11 will have a series of multiple choice questions that are used as knowledge checks. You MUST complete all questions for each topic. To view the questions select each topic within Blackboard and the questions will be available as a link.

All weekly sets of questions should be complete by Friday, Week 11

TOTAL 10

2. Research Paper 1: Assessment criteria

ASSESSMENT

Weighting:

Length/Limit:

TOTAL 15%

Maximum of 1,000 words (Due: Friday, Week 6) 2 This is an individual assignment.

Each week, based on the hour of e-learning activity that has been prescribed, you are required actively to engage with the material by writing a short discussion of how the material that was prescribed relates to the topic(s) of this subject and how it relates to your own personal experience. You create a blog each week where you provide evidence that you have engaged in this way with the prescribed e-learning activity. In the blog, you mention any extra material relevant to the activity that you have researched on the net.

These blogs are assessed in the following way:

1. Blogs are spot checked by your lecturer.

2. By the end of Week 6, students choose their best two blogs and submit them as an assignment (due Friday Week 6).

Each blog should be in two sections: Section 1 lists the key ideas you have extracted from the prescribed e-learning activity. In Section 2 you apply those ideas to your own experience, to an organisation you know and to the topic(s) of this subject.

The written report of your two best blogs needs to be 1½spaced and has a 1,000 word limit.

TOTAL 15

3. Research Paper 2: Assessment criteria

ASSESSMENT

Weighting:

Length/Limit:

TOTAL 25%

 Presentation (10%): 10 minutes (throughout the trimester)

 Written report (15%): Maximum of 5,000 words (Due: Friday, Week 10) 3 This is a group assignment with specific individual components.

Groups choose from the list of topics that are based on the lectures. However, in this

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assignment you must do better than recycle the lecture. You are to research your topic in more depth providing evidence of independent research. The set of topics will be provided from which your group must choose on a ‘first-come, first-served basis’.

Note that each topic has a group component to which each group member must contribute. However there are also specific individual components which have been defined.

 Presentation: You will deliver your research topic findings in a presentation at any time during the trimester. The presentation is primarily assessed on presentation technique. Your tutor will make suggestions on improving the academic quality of your assignment.

 Written report: You may improve the quality of the assignment for the written report at any time up until submission date at the end of the trimester. It is at this point that the academic quality of your research is assessed.

10

15

TOTAL 25

Research Paper 2 (25%) – Also, refer to the separate document (HI 6005: Research Paper 2) for more details and marking criteria.

Presentation

Students form into groups and nominate their broad research topic. Research on the broad topic is a group activity and each student must contribute to that work. Each student in the group will then research, in depth, an individual component drawn from the broad research topic.

The live presentation (worth 10%) must be organised as a business presentation. Strict adherence to the ten minute limit is expected so the time should be carefully allocated to allow for a very short introduction on the broad topic followed by a few minutes allocated to each student to present their individual component.

The presentation is primarily assessed on presentation technique. Your tutor will make suggestions on how the academic content can be improved and that will only be assessed on the written report due in the final week of the semester. Students can therefore choose to present at any time in the semester and it is suggested that you make the decision to present earlier rather than later when there will be many assignments falling due.

Research Report

The final report on your topic will be written up as a seminar report (worth 20%) and submitted to your lecturer by the end of the semester. You may incorporate ideas generated in the live presentation. That written report should begin with the broad research topic which is followed by each individual component identified by the individual student who prepared it.

Organisation of the research report – a key ingredient to writing a successful report involves the planning or organising stage. Organising can help you to sort out your ideas and to present your report in the order that communicates best to your readers. Your essay is to be structured and written as a business report. It, therefore, must begin with a Management Summary within which you state in stark form (i.e. unsupported by argument) what you are asserting in this report and you must do that in less than two pages.

As already stated above, you begin the main body of the report with some general background on the broad research topic. This introduction should end with a brief paragraph outlining the plan of the rest of the essay. What follows is the specific issues of each individual component which were considered. As for any good business report these components should be structured into sections and sub-sections and the heading for these should be in the Table of Contents. In these individual components the in-depth discussion of the relevant issues is elaborated based on the existing literature and/or data. You must provide in-text references to your sources. The last section of the report contains a brief summary followed by a complete list of references that are cited in the text of the essay. Follow a standard referencing method consistently.

Suggested limits are as follows:

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 Management Summary: ideally one page but no more than two.  Sections 1: Introduction 400-500 words,  Section 2: Main body of the essay consisting of each of the individual components limit each

component to approximately 1,000 words each,  Sections 3: Conclusions 100-300 words,  Summary and Complete List of References (5-15 references).

4. Final Examination Assessment criteria

ASSESSMENT

Weighting:

Length:

50%

2 hours and 10 minutes 4 The final examination will be drawn from the material presented in lectures. More detail will be provided later in the trimester. The exam is scheduled during the regular examination period.

TOTAL 50

ASSESSMENT POLICY To be eligible to pass this subject, students must complete all forms of assessment and demonstrate achievement of the learning outcomes. All assignments must be submitted electronically using a word processor, uploaded to Blackboard via SafeAssign. You must print and attach the full SafeAssign report with the Holmes Institute Cover Sheet to the printed assignment (hard copy).

The assignment cover sheet must include the student/s name, number, subject code and subject name, subject lecturer’s name, assignment due date and time of submission. All hard copies must be submitted to the designated Assignment Submission Facility on Campus during opening hours.

Submission deadlines are strictly enforced and late submission incurs penalties of 5 (five) % of the assessment value per calendar day unless an extension and/or special consideration has been granted by the Subject Coordinator prior to the assessment deadline. Unless an extension and/or special consideration has been granted by the Subject Coordinator prior to the assessment deadline, no assessments are accepted after 14 calendar days of the due date or the end of the trimester for assessments due later in a trimester. Students are requested to familiarize themselves with the Holmes Institute Assessment Policy located on the Blackboard Student Subject: HE-General Study Information (HGEN_HE) > General Information > Policies and Procedures > Holmes Institute Student Assessment Policy v1.pdf.

STANDARD GRADING SYSTEM AND DISTRIBUTION

GRADE LETTER RANGE

High Distinction HD 80% and above

Distinction D 70 – 79%

Credit CR 60 – 69%

Pass P 50 – 59%

Fail NN 0-45% (did not meet the standard required according to the learning outcomes in the Subject Guide )

Faculty Pass* FP 46 – 49% (awarded by Board of Examiners)

Supplementary Exam Granted (a temporary grade)

NS Supplementary examination granted

Deferred Exam (a temporary ND Officially Deferred examination

HI 6005: Management and Organisations in a Global Environment 8

grade)

Fail NA Student did not submit any work according to the schedule in the Subject Guide

Result Withheld RW Additional assessment and/or work required

Result Withheld WH Outstanding fees or non-return of Holmes Institute materials

* This grade is sometimes referred to as a conceded pass at other institutions

Explanation of Letter Grade

HD Outstanding work which exhibits sophisticated understanding and critical synthesis, analysis and evaluation of the subject matter. While the work utilizes opinions of others, judgements about the value of the subject matter are made and drawn together in an organized whole. Gaps in the subject matter might also be identified and the implications discussed.

D Substantial work of high quality, which demonstrates a clear understanding of the subject matter, in which the relationship between the constituent elements are identified clearly and discussed with some level of critical analysis. The work also applies abstract ideas in concrete situations.

CR Sound and competent work, which demonstrates a reasonable but not complete grasp of the subject matter. The work utilizes recall and paraphrases the work of others concerning the subject matter. Some basic level of critical analysis is evident. Originality in the work is rarely evident.

P Work that demonstrates a satisfactory engagement with the subject matter such that the student is said to have a general understanding of the field. Provides an adequate basis for further study.

NN Did not meet the learning objective of the subject

VIEWING STUDENT GRADES

Results including the final grade can be viewed via the Grade Centre on Blackboard. Results for all assessments are published within two weeks of the due date of the assessment and the final examination. Students who wish to appeal their mark for a specific assessment are advised to follow the procedures outlined at www.holmes.edu.au /undergraduate/appeals.

PLAGIARISM AND ACADEMIC MISCONDUCT

Holmes Institute view any forms of academic misconduct as most serious offences. Academic misconduct in any form during an examination is not tolerated and will be dealt with according to the policies and procedures set out in the Holmes Institute Student Handbook (located on Blackboard in the Student General information Subject: HE-General Study Information (HGEN_HE) > General Information > Student Handbook 2010 v.3.pdf).

Plagiarism occurs when one uses another person’s ideas or manner of expressing them and passes them off as one’s own work by failing to give appropriate acknowledgement (that is, referencing the source). Any instances of plagiarism will be dealt with promptly).

It is important that student reference their work appropriately. The Faculty of Higher Education at Holmes Institute uses the APA (American Psychological Association) style of referencing. A detailed guide to referencing can be found in the Student Handbook. It expected that you will be familiar with the APA style of referencing.

HI 6005: Management and Organisations in a Global Environment 9

USE OF BLACKBOARD

Holmes Institute uses Blackboard as its online teaching platform and all students enrolled have access to Blackboard to view and download their lecture material, grades, important announcements on their subjects and discussion rooms for selected subjects.

Please note that it is the student’s responsibility to check Blackboard on a regular basis. It is expected that students will have viewed lecture materials and additional readings before class. All students are advised to familiarize themselves with the use of Blackboard. Guides to Blackboard are available in the Resource Centre on each campus. Should you have difficulties accessing and/or using Blackboard, please contact your lecturer or the Holmes Institute Blackboard Helpdesk on: [email protected].

USE OF RESOURCE CENTER AND PROQUEST

For most subjects, students are expected to engage in additional research. Textbooks and teaching materials available in the Resource Centre will be of use here. In addition, current students have access to a range of electronic academic journals via Proquest, which is accessible once you log into Blackboard.

Should you require any assistance with the use of Proquest and/or online research, please contact your lecturer and/or the Resource Centre staff on your campus.

STUDY SKILLS & ACADEMIC SUPPORT

Students who have difficulties with their studies and/or specific forms of assessment should visit online Study Skills on www.holmes.edu.au/undergraduate/studyskills. Holmes Institute also offers regular Academic Support, which is free for any student enrolled. See details on http://www.holmes.edu.au/undergraduate/Information.

LECTURE SCHEDULE/SYLLABUS

Week Topic Assessment

Schedule

1 Foundations of the Study of Management and Organisations

2 The Nature of Globalisation: National Culture

P re

s e n

ta tio

n

R e s e a rc

h P

a p

e r 2

;

M C

Q s o

n

B la

c k b

o a rd

3 Organisational Culture and Management

Organisational Structures and Design

5 Decision Making

6 Decision Making (continued) Research

Paper 1 due

7 Operational Planning Tools and Techniques

P re

s e n

ta tio

n

R e s e a rc

h P

a p

e r 2

;

M C

Q s o

n B

la c k b

o a rd

8 Strategic Planning

9 Performance Management: Groups and Teams

10 Motivation

11 Managing Change and Innovation

12 Performance Management (cont): Control and Organisational Performance

HI 6005: Management and Organisations in a Global Environment 10

SUBJECT RESOURCES

Prescribed Textbook

Mullins L.J. (2007), Management and Organisational Behaviour, 8 th

ed, Prentice Hall Financial Times, Essex U.K.

References

1. Anthony Giddens’ BBC lecture on globalization http://news.bbc.co.uk/hi/english/static/events/reith_99/week1/week1.htm.

2. Baum, J. (2005) The Blackwell Companion to Organizations, Blackwell, Oxford.

3. Child, J. (2004) Organization: Principles and Practice, Blackwell, Oxford.

4. Drucker, P. (2003) Managing in the Next Society, Butterworth-Heinemann, Oxford.

5. Hill, C. (2001) Global Business Today, 3 rd

ed., McGraw Hill, New York.

6. Jones, G. (2004) Organizational Theory, Design and Change, 4 th

ed., Pearson, Upper Saddle River.

7. Journal of Management Studies

8. Limerick, D. et al. (1998) Managing the New Organization, 2 nd

ed., Business and Professional Publishing, Sydney.

9. Luthens, F. (2004) Organizational Behaviour, 11 th

ed., McGraw Hill, New York.

10. Parker, B. (2005) Introduction to Globalization and Business, 2nd ed., Sage, London.

11. Wren, D. (2005) The History of Management Thought, 5 th

ed., John Wiley & Sons Inc, Hoboken, NJ.

STUDENT ASSISTANCE Studying in higher education presents many experiences and challenges. These might involve academic, personal and/or professional issues. At Holmes Institute, we have a range of people who can help you with various challenges. The following table identifies contact points should you require any support.

SUPPORT REQUIRED WHO TO CONTACT

Information for Current Students Holmes Institute Student Handbook

Academic Probation / Mentoring Academic Mentors, Associate Dean

Accommodation Holmes Institute Home Stay

Computers, Blackboard, Email IT Help Desk

Disability Needs Holmes Institute Campus Directors

Employment and Careers Career Development Team

Enrolment Higher Education Coordinator on Campus

Exams Higher Education Coordinator on Campus

Financial Issues Holmes Institute Campus Directors

Personal Issues National Higher Education Program Manager, Mentoring Team

Proquest Database Librarian on each Campus

Study Skills Holmes Institute Academic Support & Study Skills Team

Visa Issues, COEs etc. Higher Education Coordinator on Campus

This subject outline was prepared by the Course Development Team for the Postgraduate Programs, Faculty of Higher Education, Holmes Institute. It was correct at the time of publication. Change to the Subject Outline may occur at any time. However, the Faculty of Higher Education endeavours to inform the students accordingly. This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism, or review as permitted under the Copyright Act, no part may be reproduced by any process or placed in computer memory without written permission. Enquires should be made to Holmes Institute Faculty of Higher Education. © Copyright 2016.