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Introduction

Diversity can be simply define as the sum of ways that people are both alike and different. And the definition of diversity training is an ongoing process to train and educate employees on the effective way to treat people of different backgrounds. The main goal of a diversity training programs is to create a positive workplace environment to get the best result for the organization profitability. The diversity training aims to increase the participants' cultural awareness, knowledge, and skills in order to benefit an organization by protecting against civil rights violations, by increasing the inclusion of different identity people and by promoting better and effective teamwork. It is help the employees recognize and be tolerant of differences among co-workers. Diversity training has three major objectives in the workplace :

· Increase awareness about diversity issues

· Reduce biases and stereotypes that deter from effective management

· Change behaviors to help effectively manage a diverse workforce

Diversity Training Programs

Attracting a diverse workforce is only the first step; employers must maintain it through diversity courses and programs in order to reap its benefits. Workplace diversity training programs are the best way to ensure all employees understand how they can foster and benefit from a diverse workforce. Organizations that embrace workplace diversity training and actively promote effective diversity courses have a distinct competitive advantage because they are able to:

• Attract and retain top talent

• Fully utilize the strength of the varied backgrounds and composition of their workplaces for teamwork, productivity and fresh ideas

• Increase their bottom line by attracting customers, clients, applicants, and vendors that see themselves reflected in the organization and choose to do business with or work at the organization

Purpose Of Diversity Training

Diversity training provide the opportunity for employers to educate employees about diversity. Although diversity training cannot completely change an individual's beliefs, it have the ability to increase awareness, impart knowledge, and educate employees on how to accept differences between them self . Organizations use diversity training to bring out the best in their employees. Organizations also conduct the diversity training programs because it is want to break down the barriers that separate different types of employees, such as ethnic, social, and political barriers, so they can work together and be productive as a teamwork in the organization.

Way To Create Diversity Training

The organization should establishing a diversity training plan takes time and effort. There is more to it than just hiring someone to talk with employees about diversity. For diversity training to be effective and efficient, an organization should ensure their training program is an ongoing effort supported by top management level. There are important items that must be implemented in the diversity training plane so that it will be helpful and successful for both the organization and the employees, these are :

· Integrate training into organizational practices and goals

· Adopt specific definitions for workforce diversity, affirmative action, and equal employment opportunity

· Set up workforce diversity policies

· Establish a resource library for participants to use following the training

· Identify non-training activities that will support lessons learned from the training, which include posters, staff meetings, newsletters, informational brochures, and videos

Creative Ways to Introduce Diversity Into the Workplace

Diversity focuses on the similarities and differences employees possess within an organization. Although equal opportunity laws establish anti-discrimination standards in the workplace, these laws fall short of providing protection for personality differences that stem from upbringing, socialization and cultural characteristics. Employers can fill this void by establishing ways to introduce diversity in the workplace. Diversity initiatives include everyone and not just classes protected by law.

· Implement a Diversity Policy

Businesses can implement a well-defined policy to introduce diversity in the workplace. The purpose of the policy should be to focus on the acceptance of the individual differences and lifestyle choices of all workers. A strategic inclusion policy promotes diversity by focusing on areas such as recruitment, performance management, work/life balance and company restructuring. Companies can focus on practices that support diversity such as non-discrimination initiatives, affirmative action and diversity recruiting goals, domestic partner benefits and open-door policies.

· Start a Focus Group

A focus group is a small group of employees who come together to share beliefs, opinions and ideas about a particular subject. A creative way to introduce diversity in the workplace is to conduct a diversity-themed focus group. Focus groups provide a safe environment for workers. Employees are more inclined to express their opinions about sensitive issues. During the focus group, employers can pose questions that uncover employee attitudes about diversity and what can be done to promote diversity.

· Conduct Training

A creative method of introducing diversity into the workplace is to execute a cultural education and training program. Cultural education and training programs improve employee communication and allow workers to view their jobs from a different perspective. Education and training initiatives focus on best practices for working in a multi-cultural environment as well as how to interact with one another despite cultural differences.

· Hire a Diversity Consultant

Diversity consultants assess organizational goals and suggest ways to introduce diversity programs to an organization. The goal of the consultant is to customize a diversity program that integrates every level of an organization. Consultants help implement diversity training programs, mentor programs, diversity task forces and committees that support organizational diversity efforts. Diversity consultants also develop and implement standards to measure and track the progress of diversity initiatives.

Benefits of Workforce Diversity

· Improved understanding of those you work for, with, and around

· Creates a work environment that allows everyone to reach their full potential

· Provides multiple perspectives on problem solving

· Better performance outcomes

· Increases employee productivity

· Increased retention rates

· Boosts employee morale

· Improved customer relations

· Reduces complaints and grievances

Conclusion

Cross-cultural diversity in the workplace is inevitable with the demands of increasing globalization. As part of a growing worldwide economy, organizations are recognizing the need to adapt to a multicultural work environment and the benefits of workplace diversity.

Employees with diverse backgrounds have different ways of interpreting signs, languages and other formalities. More specifically, there are differences in how they communicate, make decisions, act toward authority and approach conflict. That being said, managing a diverse workforce has its advantages, not only in terms of corporate return on investment, but also employee engagement, teamwork and general productivity. So, It is clear that diversity has a profound effect in the workplace. As the workforce continues to grow more diverse at a staggering rate, it is necessary for organizations to embrace diversity.