Business Analysis Quiz

Question 1

1. Functional Decomposition helps in

		Dividing the problem into sub-problems that can be easily assigned to different groups
		Creating a conceptual model of the work that needs to be completed to deliver the new business solution.
		Providing all the stakeholders with a consistent view of the scope of the effort.
		All the choices are correct.

1 points

Question 2

1. Which of the following are not shown on an activity diagram?

		classes
		sequential activities
		events
		decisions that are made

1 points

Question 3

1. In the last one year, XYZ has received numerous customer complaints about the quality of customer service provided by XYZ. XYZ’s customer satisfaction surveys show that customer satisfaction levels have significantly dropped over the last one year. John and Marc have been put in charge of defining the business need to address the problem of poor customer service. John states that the desired outcome is implementing a Customer Relationship Management software that can improve customer service. Marc states that the desired outcome is increasing customer satisfaction.

		Both are correct.
		John is correct.
		Marc is correct.
		Both are wrong.

1 points

Question 4

1. Which of the following statement about User Stories is incorrect?

		User stories eliminate the need to provide functional requirements in some environments.
		User stories are one of the best techniques to use in environments with regulatory restrictions.
		User stories create an environment of customer ownership of features and prioritizations in an incremental, iterative development environment.
		User stories require that the value delivered by the story be clearly articulated.

1 points

Question 5

1. During alternative generation, the business analyst needs to generate as many potential alternatives (including the option to do nothing) to meet the business objectives as possible.

 True

 False

1 points

Question 6

1. Match the following

Prioritizing requirements based on the amount of work that the project team is capable of delivering in a set period of time. Read Answer Items for Question 6 Prioritizing requirements based on the amount of money allocated to the project Read Answer Items for Question 6 Enterprise architecture standards that must be followed in designing a solution is an example of a Read Answer Items for Question 6 Budgetary and time restrictions are examples of Read Answer Items for Question 6 Ensuring that all requirements support the delivery of value to the business, fulfill its goals and objectives, and meet a stakeholder need refers to Read Answer Items for Question 6 Ensuring that requirements specifications and models meet the necessary standards of quality to allow them to be used effectively to guide further work refers to Read Answer Items for Question 6

Answer A. Business Constraints B. Validating Requirements C. Technical Constraints D. Budgeting E. Timeboxing F. Verifying Requirements

3 points

Question 7

1. Which of the following is not an error when drawing a data flow diagram?

		data flow on a child diagram that has only one end connected to a process, the other end is a point in space
		placing more than nine processes on a data flow diagram
		connecting data stores and external entities directly to each other
		all data flowing into a process and nothing out of that process

1 points

Question 8

1. A use case:

		describes how the data is partitioned into programs for different users.
		describes a subsystem of a data flow diagram showing how the processes use data produced by other processes.
		shows when the data is updated, read, created or deleted.
		summarizes an activity/user goal, its trigger, input, and output.

1 points

Question 9

1. On an activity diagram, what is used to show partitioning?

		a synchronization bar
		a filled-in circle
		a diamond
		a swimlane

1 points

Question 10

1. A business need does not describe:

		The potential solution
		The desired outcome
		A problem that the organization is facing or likely to face
		An opportunity that the organization has not taken up yet

1 points

Question 11

1. ________________ defines the major business and technical constraints on the effort to deploy a solution.

		Solution scope definition
		Dependency
		Implementation approach
		Problem statement

1 points

Question 12

1. Each process in a data flow diagram that modifies the data should be decomposed into lower levels until the system is sufficiently described.

 True

 False

0.5 points

Question 13

1. In the last one year, XYZ has received numerous customer complaints about the quality of customer service provided by XYZ. XYZ’s customer satisfaction surveys show that customer satisfaction levels have significantly dropped over the last one year. The business analyst in-charge has developed the following statement as one of the SMART objectives. “Decrease the time to resolve customer issues from 2 hours to 1.5 hours by providing 20 hours of additional job specific training to the customer service representative.” This objective is:

		a SMART objective
		Not time-bound
		Not specific
		Not measurable

1 points

Question 14

1. The letter “W” in MoSCoW Analysis stands for requirements that will never be implemented.

 True

 False

0.5 points

Question 15

1. Which of the following is not described by a use case?

		the objects required by the use case
		the actor that initiates an event
		the use case that performs the actions
		the event that triggers the use case

1 points

Question 16

1. An activity diagram shows the flow of information between two or more use cases.

 True

 False

1 points

Question 17

1. To determine the most viable solution approach to meet the business need a business analyst will do all of the following except:

		Identify assumption and constraints
		Generate alternatives
		Ranking and selection of approaches
		Determine implementation approach

1 points

Question 18

1. Match the following

Technique used toidentify the potential sources of a problem Read Answer Items for Question 18 Technique used to define the rules that govern decisions in an organization and that define, constrain or enable organizational operations Read Answer Items for Question 18 “An order must have one and only one associated payment method” is an example of a Read Answer Items for Question 18 “A new order must not be placed when the billing address provided by the customer does not match the address on file with the credit card provider” is an example of a Read Answer Items for Question 18 Technique used to compare organizational practices against the best in class practices that exist within competitor enterprises Read Answer Items for Question 18 Technique used to identify how current capabilities and limitations match up against the external influencing factors Read Answer Items for Question 18 Identify appropriate boundaries for the solution score Read Answer Items for Question 18 Brief description of functionality that users need from a solution to meet a business objective Read Answer Items for Question 18 Justification for the investment required to deliver a proposed solution Read Answer Items for Question 18 Technique used to identify and manage areas of uncertainty that can impact an initiative, solution or organization Read Answer Items for Question 18

Answer A. Business Rule Analysis B. User Stories C. Risk Analysis D. Operative Rule E. SWOT Analysis F. Root Cause Analysis G. Structural Rule Structural Rule H. Benchmarking I. Business Case J. Scope modeling

10 points

Question 19

1. ________ depict the broadest possible overview of system inputs, processes, and outputs.

		Sequence diagrams
		Databases
		Flow charts
		Context diagrams

1 points

Question 20

Objectives are long-term, ongoing and qualitative statements of a state or condition that the organization is seeking to establish and maintain.

 True

 False