Business Communication Assignment editing

Subject: Delayed shipping items

Dear CEO,

In the past couple of weeks we are facing shipping and handling problems. Due to that, costumers are extremely angry at your company’s service. We strive for looking to solutions. I’m sending this Email to look forward for meeting you to figure out new solutions.

These delays are caused by variety of reasons;

· We ran of packaging supplies.

· Several of the employees were out sick.

· Our computer order system was hit with a virus.

These are some of the reasons of the delay; I would like to discuss other reasons with you in a face-to-face meeting as soon as possible.

I will try my best to find a solution for this difficulty. I’m informing you what procedures I’m going to take in the mean time, they are the following:

· Pay workers overtime if needed.

· Contact the shipping company to find a solution.

· Have extra workers to cover over ill workers.

I just want to inform you that the situation happened with out of our hand circumstances. I apologize on behalf of our department of the delay. We will learn of our mistakes to improve future errors.

Best Regards,

Shekhah Alansari

Manager