· Warehouse is 40,000 square meters
· Used to be only Heinz now it’s Craft Heinz
· Linfox is a 3PL for Heinz
· In case of injuries, the manager escorts the injured person to their preferred doctor
· Orders are normally sent out for delivery the next day after ordering
· Afternoon shifts are mainly the picking the shifts (Picking products for orders)
· Downside of having casual personnel is that you don’t always get the right people
· Daily meetings take place to check the current status of the shift (Changing roles, calling in casuals, safety concerns etc.)
· Delivery by train to WA, by road to NSW
· 30 vehicles outbound, 12 vehicles inbound daily
· Orders are basically 70% full pallets and 30% case picks
· They use an automated wrapper as it has less injury risk and requires less labour to operate
· Coles, Wollies are their biggest customers, followed by Aldi, then Metcash (IGA)
· Linfox is highly focused on safety
· Accuracy is currently at 99.94% for a goal of 99.97%
· No voice picking, they tried it but it wasn’t efficient enough
· Full RF environment (No paper)
· They unload 20 foot containers in about 30-45 mins
· System used is SAP
· They have 14 reach forklifts, 15 counter balance forks & 3 slip sheets
· They have 8 KPI’s weekly: trucks unloaded on time, trucks loaded on time, picks accuracy, damages, container unloading times (Have to be unloaded within 7 days of arrival at warehouse)
· Linfox is the biggest privately owned 3PL, while Toll is the biggest public owned 3PL