315 Assignment 2.3: Justification Report – Part 3 (Final)

Running Head: Work WORK SCHEDULE PROBLEM 1

WORK SCHEDULE PROBLEM 3

Work Schedule Problem

Tiara Miller

Rebecca Coleman

Strayer

ENG 315

4/24/16

Work Schedule Problem

Work schedule problem is a problem caused by high levels of underemployment whereby workers have do part- time jobs. This makes requires that they bethem to be scheduled for a few hours than they would like, and the scheduling may be unpredictable. This problem in scheduling further leads to overstraining the customers or clients, and also the employees working gets complicated. The changes in working hours leads to unstable incomes, which have affect effect house hold consumption and the economy at large. With irregular scheduling, the changes in shifts leads to an interference with the smooth operations of the firm since all workers do not have the same productivity. Moreover, irregular work hours are associated with family conflicts as well as high levels of work stress. For those employees who work in more than two jobs, unpredictable work scheduling is such an inconvenience which that prevents them from going for other jobs or securing services like such as childcare. With unstable schedules, students who work part time have to strain hard in order to strike a balance between their studies and their work. This is such a big problem that requires fixing in order to guarantee the satisfaction of customers as well as convenience and income stability of workers. Comment by Rebecca Coleman: Awkward. Comment by Rebecca Coleman: You should clearly identify what this company is and what it does. Comment by Rebecca Coleman: What does this mean? This is unclear. Comment by Rebecca Coleman: Not sure what this means either. Comment by Rebecca Coleman: One word.

Alternative solutions to the problem. Comment by Rebecca Coleman: Please review correct formatting of APA headings per the assignment example.

Alternative A: Hiring more workers . One of the solutions to work scheduling problems is hiring more workers. This is especially good if the organization is big and with many customers. This provides enough workers to serve the customers and maintain smoothness in operations. In case there are enough workers but instabilities in scheduling, proper forecasting is required. This can be achieved through looking at past records on workloads, and this can be used to predict the future working trends of the organization. A software which that does provides prediction and forecasting can also be essential for proper scheduling.

Alternative B: Work scheduling notices. The other alternative is giving notices on the work schedule early in advance. Good notices enable workers to prepare themselves in order to avoid inconveniences. Moreover, early notices make it possible to cover call outs in case there is a worker that who has not reported. Early notices make it possible to get someone to fill a gap. Workers can often be motivated by paying for overtime when covering call outs. Giving employees enough down time is also another alternative, which would give them enough time to afford a to rest and report back refreshed for better productivity and efficacyefficiency.

Criteria for evaluating alternatives Comment by Rebecca Coleman: Please review correct formatting for headings.

In evaluating these alternatives, I would consider criteria such as cost, time, efficiency, durability and number of employees available. Under cost criteria, I would determine the cost implications of having to employ more permanent workers and engaging a part time employee. Engaging a part time employee maybe cheaper but not as flexible or efficient as employing permanent and more workers which is expensive but makes workers available for scheduling and this improves on scheduling even when there are many customers. The second criteria is time. Under time, I would consider the amount of downtime offered to workers and establish whether it is enough to make them recharge and get back to work feeling refreshed. I would also consider the working hours for the employees and also the times when customer turn out is at the peak level. This would improve on forecasting on when scheduling should be done. On durability criterion, I would consider which alternative is most durable and sustainable at the long run in solving the problem of irregular scheduling. Durability means the alternative would be able to sustain stability in scheduling and achieve and maintain customer and employee satisfaction. Under efficiency, I would consider the smoothness in operations which each alternative brings or would result to. I would also consider the probability of having gaps to fill in each alternative as a result of an employee failing to turn up and the probability of calling in someone to fill the void under each alternative. Under the last criterion of the number of employees, I would consider the size of the organization. I would also consider the number of clients the organization serves and see how each alternative would fit in with the available employees. I would also consider information on when the organization gets more customers or clients. Comment by Rebecca Coleman: Please format this section per the guidelines provided in the assignment example. In addition, avoid the use of “I” in professional writing. A report should be written in objective third-person

How I would conduct research on the alternatives. Comment by Rebecca Coleman: Again, avoid “I”. Please see the assignment example.

I would use previous records on sales or the number of customers that the organization has served in order to find out its peak periods and areas of weakness. Such documents would help in future forecasting and also in peaking choosing the alternative that would best suit the conditions of scheduling problem. Research on incomes and profits realized by the organization would also be vital in determining which alternative the organization would comfortably sustain. I would also research on the costs of each alternative in order to find out which alternative was cheaper. Moreover, I would also research on the efficiency of workers under the available downtime and find out the number of complaints from workers as a result of lack of enough downtime.