wk 7 peer response
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week_7_peer_response_2.docx· HMGT 335: Rules for discussion Comments on your peers: As Mentioned, unless stated otherwise - you need to make a contribution comment on two different peers. Saying " I found your comments interesting", or that is was very nice! isn't what the purpose is. Please feel free to support the thought with a reference, or disagree with or challenge the thinking. This is a "Critical Thinking" exercise! I have often found information to counter a statement that many take for granted. Feel free to challenge your classmates or enhance them. Doesn’t have to be a full response. But if you comment positively or negatively with some data, that is all that is needed (With a reference). This is what will lead to -------learning!!!!
Avoid using "I think" and "I feel" without any data..... That is just dinner table conversation! No title page needed. When addressing the person you are responding to DO NOT write their name, use “ you, you’re”. You goal is to pretend like you are responding as if your me. ie. You forgot to mention how frogs cross the road. DO NOT SAY “ sally forgot to mention how frogs cross the road.”
No lengthy response needed. If the discussion has two parts respond to them both just like how the discussion is setup. Ie. Part 1 and part 2. No title page and do not double
· Erik Week 7
In 2009, Suburban Hospital in Bethesda, Maryland known as Suburban Hospital Healthcare System (SHHS) and The Johns Hopkins Health System Corporation formally agreed to integrate SHHS into the Johns Hopkins Health System (JHHS) (hopkinsmedicine.org). This partnership changed the brand image of Suburban Hospital because now Suburban Hospital is linked to one of the top health system in Maryland. Johns Hopkins Hospital ranked #3 in the nation and #1 in Maryland in the U.S. News & World Report Best Hospitals rankings for 2015-16 (hopkinsmedicine.org).
Having a high ranking communicates to the customer that the hospital is highly qualified and expects great patient care. The high ranking also gives John Hopkins Hospital national recognition.
I think the big takeaway from the merger is that now Suburban Hospital can use the resources that are available from the John Hopkins Health System to provide better care for those in the Bethesda, MD area. Prior to the merger, Suburban Hospital was just known as a trauma hospital. The name brand of John Hopkins elevated Suburban Hospital as a more distinguished hospital in the area.
References:
Suburban Hospital Healthcare System to Join Johns Hopkins Medicine. (2009, April 24). Retrieved April 29, 2016, from http://www.hopkinsmedicine.org/news/media/releases/suburban_hospital_healthcare_system_to_join_johns_hopkins_medicine
The Johns Hopkins Hospital Ranked Among the Top Hospitals in the Nation in 2015. (n.d.). Retrieved April 29, 2016, from http://www.hopkinsmedicine.org/usnews/
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· Sarah Wk 7
The University of Pittsburgh Medical Center brand is all over there main page website. http://www.upmc.com/Pages/default.aspx . There logo is : UPMC, Life Changing Medicine. They have chosen this logo because it stands for their always improving, life changing, innovative practices. On their main page they want patients to see what they give patients a sneak peak about their mission: “a holistic approach to keeping your heart healthy,” “stay up to date on immunizations,” “Medical Mondays- watch a video on pancreatic cancer.” (UPMC, 2016). These ideas give patient some good information off the bat. “Medical Mondays” are all about sharing a different video every Monday on some important information. (UPMC, 2016).
Also, at the bottom of their main page, the website marketing team lets patients know that they can have convenient access to health care information online: lab results, new prescriptions, all for free. Patients like to have online access to their medical records and such for convenient use.
The websites main page attracts patients into a new experience. It helps assure patients the quality care that will be given even though they do not state that. According to this week’s article, Selling Healthcare Services, “Regarding the first cluster, hospital advertising is found to generally evoke positive approval of patients. Nevertheless, it should not give the impression of being very cost intensive and offer some kind of help in patient’s decision making process through information on specialized services or health promotion.” (Fischer, 2013).
As a health care marketing manager, this is the type of website I would want to incorporate in the organization I am a part of.
References:
Fischer, S., & Gurtner, S. (2013). SELLING HEALTH CARE SERVICES: A STATE-OF-THE-ART REVIEW ON HOSPITAL MARKETING COMMUNICATIONS AND BRANDING. AMA Summer Educators' Conference Proceedings, 24137-138.
UPMC. 2016. Life changing medicine. Retrieved from http://www.upmc.com/Pages/default.aspx
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HMGT 372 General Rules for Discussions
· Comply with customary rules of online etiquette
· Do not repeat thoughts already posted by a classmate or your faculty member. Repetitive comments may be deleted and not count toward your participation grade.
· Do not get off topic
· Relate your posts to the course content
· No word count maximum or minimum, brevity is appreciated
· Do not upload a document in a discussion thread
· If referring to a link, please embed it in your post, don’t expect your classmates or faculty to copy/paste the link to see it
· The response doesn’t have to be super lenthy. No title page and do not double space.
· Week 7--Billie
Critical Event Analysis-Response Team
With the large amount of crimes seen in American history that create large influxes of patients to local hospitals it is imperative that hospitals create and train rapid response teams. These teams are required to focus on the patients’ needs and manage critical situations as they appear. It is essential that these teams are able to function together effectively to ensure that the hospital is able to operate safely and effectively and to help ensure higher patient success rates. The team structure of most rapid response teams consists of a rapid response nurse, a bedside nurse, a respiratory therapist and the patient’s primary physician intern and resident. Each one of these members are required to have specific training and are hired on specifically to carry out the duties of the rapid response team. In order to properly manage a crisis the team members need to be confident in their job and the skills needed for it. They additionally need to be able to stay calm under a stressful situation and are able to work effectively with the patient and their family to ensure everyone is aware of what is going on.
Leach, L. S., & Mayo, A. M. (2013). Rapid Response Teams: Qualitative Analysis of Their Effectiveness. American Journal of Critical Care, 198-210.
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· Week 7-Danielle
Dashboards and indicators of clinical measures:
The Office of Inspector General of the U.S. Department of Health and Human Services and the Health Care Compliance Association started the Driving for Quality in Acute Care Dashboards on November 10th, 2008. The dashboards are to oversee a health services organization performance based off of the quality of care. A dashboard is specifically designed to show data and identify places for improvement and changes as well as tracking performance. An organization can use research to provide better and more detailed patient care. “An “executive dashboard”( Carollo, K., 2014) facilitates communication of institute indicators to hospital leaders and allows all employees access to data. This dashboard includes data on quality and safety, clinical outcomes, business development, programmatic growth and academic output.” The dashboards are useful not only to employees but also patients and leaders as well. In order for the dashboard to work effectively, as a manager you need to find what key values you are trying to evaluate.
Carollo, K. (2014, May 29). Dashboards: Hospitals' Quality Control Panel. Retrieved April 26, 2016, from http://www.clinical-innovation.com/topics/analytics-quality/dashboards-hospitals’-quality-control-panel
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Discussion 2 week 7
· JAshu week7 D2
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Jennifer posted Apr 28, 2016 8:25 PM
The Bow-Tie Analysis helps disseminate risk assessment throughout the whole organization. The diagram of the analysis looks like a bow-tie and that is why it got the name bow-tie. The Bow-Tie Analysis starts off with what causes an incident. It then goes off to how it can be prevented or reduced and then the consequences from the incident. A risk assessment that hospitals use is LACE. LACE was put in place to reduce the readmission of patients. LACE stands for “length of stay, acute admission through the emergency department (ED), comorbidities and emergency department visits in the past six months” (RWJF, 2013). This risk assessment was made by this small hospital made up of about 25 beds that had a huge clientele. So I guess they had a reason to come up with something that would help them cope with their patients. I would still implement the Bow-Tie Analysis because it works. Every hospital is different but the Bow-Tie Analysis would work to fit each hospital.
RWFJ. (2013) Hospital Uses “LACE” Assessment to Reduce Readmissions. Retrieved from http://www.rwjf.org/en/library/ /articles-and-news/2013/02/hospital-uses-_lace-assessment-to-reduce-readmissions.html.
http://www.convencionminera.com/perumin31/encuentros/tecnologia/jueves19/0910-Paulo-Rheinbolt.pdf
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· Bow-Tie Analysis
Jamie posted Apr 28, 2016 9:01 PM
The Bow-Tie Analysis is a tool in which a critical incident is identified and the causes of the critical incident are identified along with ways to prevent the causes and in turn, prevent the critical incident from occurring.
There are several effective tools that are used throughout hospitals when it comes to bow-tie analyses. The Patient Safety Report (PSR) system is a tool that allows for staff members to submit a near-miss or any incident in which patient safety was compromised. These reports asks for as many details as possible so that the incident could be investigated and management could work on putting policies and procedures in place to prevent the incident from reaching the patient in the future.
I believe that this tool incorporates risk management to a degree because the risks are identified within the PSR in that the safety of a patient was compromised. It indicates that if things are continuously done the way the report explains, the patients are at risk for something a major as a sentinel event.
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