Writing King ONLY - Week 7 assignmenteri.ki
Chapter 14 Managing Conflict and Change 407
What Is Your Conflict-Handling Style? Everyone has a basic style for handling conflicts. To identify the strategies you rely upon most, indicate how often each of the following statements applies to you. Next to each statement, write 5 if the statement applies often, 3 if the statement applies sometimes, and 1 if the statement applies never. When I differ with someone . . .
1. I explore our differences, not backing down, but not imposing my view either.
2. I disagree openly, and then invite more discussion about our differences.
3. I look for a mutually satisfactory solution. 4. Rather than let the other person make a decision without my input,
I make sure I am heard and also that I hear the other person out. 5. I agree to a middle ground rather than look for a completely satisfying
solution. 6. I admit I am half wrong rather than explore our differences. 7. I have a reputation for meeting a person halfway. 8. I expect to say about half of what I really want to say. 9. I give in totally rather than try to change another’s opinion. 10. I put aside any controversial aspects of an issue. 11. I agree early on, rather than argue about a point. 12. I give in as soon as the other party gets emotional about an issue. 13. I try to win the other person over. 14. I try to come out victorious, no matter what. 15. I never back away from a good argument. 16. I would rather win than end up compromising.
To score your responses, add your total score for each of the following sets of statements:
Set A: statements 1–4 Set C: statements 9–12 Set B: statements 5–8 Set D: statements 13–16
A score of 17 or more on any set is considered high. Scores of 12 to 16 are moderately high. Scores of 8 to 11 are moderately low. Scores of 7 or less are considered low. Each set represents a different strategy for conflict management:
• Set A 5 Collaboration (I win, you win). • Set B 5 Compromise (Both win some, both lose some). • Set C 5 Accommodation (I lose, you win). • Set D 5 Forcing/domination (I win, you lose).
Source: From Supervision: Managerial Skills for a New Era, by Von der Embse. Copyright © 1987 Pearson Education, Inc. Reprinted by permission of Pearson Education, Inc., Upper Saddle River, NJ.
Pause and Reflect 1. For which conflict management style is your score highest? Are you surprised? 2. What are some advantages of the style(s) you use most often? Some
disadvantages? 3. Do you think you would benefit from becoming more comfortable with
conflict management styles for which your score was low?
05/27/2016 - RS0000000000000000000000182820 - Supervision: Concepts and Skill-Building