From : Nawaf Alsalami, Lead Engineer
Date : 3/8/2016
Subject: The Use of Cheat Device
M E M O R A N D U M
It has come to my attention that there has been a recent finding that this company is using cheat devices on the vehicles for the purpose of passing the emission testing even when the vehicles should have failed. It is an alarming finding because the credibility of our company is at stake especially if the news made it out to the general public. In addition, if this becomes a public knowledge, we will be expecting a tremendous downfall and decrease in customer population as well as revenue returns. While I do plan to inform our customers about this issue, I am not going to neglect the fact that there needs to be an operation check on our part. The use of cheat devices is unbeknownst to me and so I am planning to trace all of those involved in the use of these devices. Therefore, I will be conducting necessary investigations and recommend that the right punishment will be given to those who are proven guilty of using the cheat devices.
Furthermore, there will be a reshuffling of the tasks; everyone will be mandated to hold new tasks and operations process and this will be done twice a year. I will also mandate everyone to report to me all of the accomplishments, the pending tasks, as well as the planned tasks for the whole month and the next. Everyone is also required to report to me by the end of the week regardin/g the status of their tasks. In this regard, I am hoping that everyone will fully cooperate so that we can solve this issue.
Best Regards,
Nawaf Alsalami
To : Customers of Company
From : Nawaf Alsalami, Lead Engineer
Date : 3/8/2016
Subject: The Use of Cheat Device
It may have reached your knowledge that there had been a recent discovery that our company is using cheat devices that makes the vehicles pass the emission testing even though they should have failed. Before anything else, we would like to apologize for any inconvenience this knowledge may have brought you. We would also like to apologize for not being fully committed to our promise of giving you nothing but the best kinds and qualities of vehicles.
The use of cheat devices in our company is unbeknownst to many of our employees, but an initial investigation indicated that there may be some inside job that’s happening connected to a syndicate planning on a demolition job on our company. Rest assure that we are doing our best to solve this issue as we are now currently undergoing investigations in every employee involved in the production and the repair of our vehicles and that everything is under control.
We are also willing to pay you for any damages the use of cheat devices may have inflicted upon your vehicle. Just contact us on the phone number or e-mail address: +0999-0999-0999 or contact us through [email protected]. Rest assured that this case is a learning experience and that inconvenience like this will never happen again.
Best Regards,
Nawaf Alsalami, Lead Engineer
Reference:
How to Write a Memo. WikiHow. Web. March 10, 2016.