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· Describe what a union is and explain why employees join and employers resist unions.

· Outline the current state of union activity in the United States.

· Identify several reasons for the decline in union membership.

· Explain the nature of each of the major U.S. labor laws.

· Describe the stages of the unionization process and the typical collective bargaining process.

· Define grievance and identify the stages in a grievance procedure.

· Understand how unions have been utilized in the global arena.

References

Mathis, R. L., Jackson, J. H. and Valentine, S. R. (2014). Human Resource Management, Fourteenth Edition. Stamford, CT: Cengage Learning.