For Prof. MGK Only

profileloqentruy67
opm_200_summer_chapter_07.pptx

Project Management

Chapter 7

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

What is a Project?

Project

An interrelated set of activities with a definite starting and ending point, which results in a unique outcome for a specific allocation of resources.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

What is Project Management?

Project Management

A systemized, phased approach to defining, organizing, planning, monitoring, and controlling projects.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Defining and Organizing Projects

Defining the Scope and Objectives of a Project

Selecting the Project Manager and Team

Recognizing Organizational Structure

Could be a TQM project/team

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Constructing Project Networks

Defining the Work Breakdown Structure

Diagramming the Network

Developing the Project Schedule

Analyzing Cost-Time Trade-offs

Assessing and Analyzing Risks

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Defining the Work Breakdown Structure

Work Breakdown Structure

A statement of all work that has to be completed. (more than a statement, but an actual breakdown of all tasks that need to be performed in order to accomplish the objective)

Activity

The smallest unit of work effort consuming both time and resources that the project manager can schedule and control. (A task)

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Purchase and deliver equipment

Construct hospital

Develop information system

Install medical equipment

Train nurses and support staff

Work Breakdown Structure

Select administration staff

Select site and survey

Select medical equipment

Prepare final construction plans

Bring utilities to site

Interview applicants for nursing and support staff

Organizing and Site Preparation

Physical Facilities and Infrastructure

Level 1

Level 0

Level 2

Relocation of St. John’s Hospital

Figure 7.1

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Diagramming the Network

Network Diagram – A network planning method designed to depict the relationships between activities, that consist of nodes (circles) and arcs (arrows)

Program Evaluation and Review Technique (PERT)

Critical Path Method (CPM)

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

8

Diagramming the Network

Precedence relationship

A relationship that determines a sequence for undertaking activities; it specifies that one activity cannot start until a preceding activity has been completed.

Estimating Activity Times

Statistical methods

Learning curve models

Managerial opinions

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.1

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

11

Finish

Start

A

12

B

9

C

10

D

10

E

24

F

10

G

35

H

40

I

15

J

4

K

6

A —

B —

C A

D B

E B

F A

G C

H D

I A

J E,G,H

K F,I,J

Immediate Predecessor

Example 7.1

Figure 7.2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

12

The following information is known about a project

Draw the network diagram for this project

Activity Activity Time (days) Immediate Predecessor(s)
A 7
B 2 A
C 4 A
D 4 B, C
E 4 D
F 3 E
G 5 E

Application 7.1

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Finish

G

5

F

3

E

4

D

4

B

2

C

4

Start

A

7

Application 7.1

Activity Activity Time (days) Immediate Predecessor(s)
A 7
B 2 A
C 4 A
D 4 B, C
E 4 D
F 3 E
G 5 E

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Developing the Project Schedule

Path

The sequence of activities between a project’s start and finish.

Critical Path –

The sequence of activities between a project’s start and finish that takes the longest time to complete.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Developing the Schedule

Earliest start time (ES) - The earliest finish time of the immediately preceding activity.

Earliest finish time (EF) - An activity’s earliest start time plus its estimated duration (t). EF = ES + t

Latest finish time (LF) - The latest start times of the activity that immediately follows.

Latest start time (LS) - The latest finish time minus its estimated duration (t) LS = LF – t

Activity Slack - The maximum length of time that an activity can be delayed without delaying the entire project

S = LS – ES or S = LF – EF

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

15

Developing the Schedule

Latest finish time

Latest start time

Activity Name

Estimated time

Earliest start time

Earliest finish time

0

2

12

14

A

12

Figure 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Finish

Start

A

B

C

D

E

F

G

H

I

J

K

Path Time (wks)

A-I-K 33 A-F-K 28

A-C-G-J-K 67

B-D-H-J-K 69

B-E-J-K 43

Paths are the sequence of activities between a project’s start and finish.

Example 7.2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

24

K

6

C

10

G

35

J

4

H

40

B

9

D

10

E

24

I

15

Finish

Start

A

12

F

10

0

Earliest start time

12

Earliest finish time

0 9

9 33

9 19

19 59

22 57

12 22

59 63

12 27

12 22

63 69

Example 7.2

Figure 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.2

K

6

C

10

G

35

J

4

H

40

B

9

D

10

E

24

I

15

Finish

Start

A

12

F

10

0 9

9 33

9 19

19 59

22 57

12 22

59 63

12 27

12 22

63 69

0 12

The Critical Path takes 69 weeks

Figure 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

K

6

C

10

G

35

J

4

H

40

B

9

D

10

E

24

I

15

Finish

Start

A

12

F

10

0 9

9 33

9 19

19 59

22 57

12 22

59 63

12 27

12 22

63 69

0 12

48 63

53 63

59 63

24 59

19 59

35 59

14 24

9 19

2 14

0 9

63 69

Example 7.2

Latest start time

Latest finish time

Figure 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

K

6

C

10

G

35

J

4

H

40

B

9

D

10

E

24

I

15

Finish

Start

A

12

F

10

0 9

9 33

9 19

19 59

22 57

12 22

59 63

12 27

12 22

63 69

0 12

48 63

53 63

59 63

24 59

19 59

35 59

14 24

9 19

2 14

0 9

63 69

Example 7.2

S = 0

S = 2

S = 26

S = 0

S = 36

S = 2

S = 2

S = 41

S = 0

S = 0

S = 0

Figure 7.3

Critical Path

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Developing a Schedule (Pert or Gantt)

Gantt chart

Figure 7.4

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Application 7.2

Calculate the four times for each activity in order to determine the critical path and project duration for the diagram.

Activity Duration Earliest Start (ES) Latest Start (LS) Earliest Finish (EF) Latest Finish (LF) Slack (LS-ES) On the Critical Path?
A 7 0 0 7 7 0-0=0 Yes
B 2
C 4
D 4
E 4
F 3
G 5

The critical path is A–C–D–E–G with a project duration of 24 days.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Calculate the four times for each activity in order to determine the critical path and project duration.

Activity Duration Earliest Start (ES) Latest Start (LS) Earliest Finish (EF) Latest Finish (LF) Slack (LS-ES) On the Critical Path?
A 7 0 0 7 7 0-0=0 Yes
B 2
C 4
D 4
E 4
F 3
G 5
7 9 9 11 9-7=2 No
7 7 11 11 7-7=0 Yes
19 21 22 24 21-19=2 No
19 19 24 24 19-19=0 Yes
11 11 15 15 11-11=0 Yes
15 15 19 19 15-15=0 Yes

Application 7.2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Application 7.2

The critical path is A–C–D–E–G with a project duration of 24 days.

Start

Finish

A

7

B

2

C

4

D

4

E

4

F

3

G

5

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Analyzing Cost-Time Trade-Offs

Project Crashing

Shortening (or expediting) some activities within a project to reduce overall project completion time and total project costs

Project Costs

Direct Costs

Indirect Costs

Penalty Costs

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Analyzing Cost-Time Trade-Offs

Project Costs

Normal time (NT) is the time necessary to complete an activity under normal conditions.

Normal cost (NC) is the activity cost associated with the normal time.

Crash time (CT) is the shortest possible time to complete an activity.

Crash cost (CC) is the activity cost associated with the crash time.

Cost to crash per period =

CC – NC

NT – CT

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Cost-Time Relationships

Linear cost assumption

8000 —

7000 —

6000 —

5000 —

4000 —

3000 —

0 —

Direct cost (dollars)

| | | | | |

5 6 7 8 9 10 11

Time (weeks)

Crash cost (CC)

Normal cost (NC)

(Crash time)

(Normal time)

Estimated costs for a 2-week reduction, from 10 weeks to

8 weeks

5200

Figure 7.5

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Analyzing Cost-Time Trade-Offs

Determining the Minimum Cost Schedule:

Determine the project’s critical path(s).

Find the activity or activities on the critical path(s) with the lowest cost of crashing per week.

Reduce the time for this activity until…

It cannot be further reduced or

Another path becomes critical, or

The increase in direct costs exceeds the indirect and penalty cost savings that result from shortening the project.

Repeat this procedure until the increase in direct costs is larger than the savings generated by shortening the project.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

DIRECT COST AND TIME DATA FOR THE ST. JOHN’S HOSPITAL PROJECT
Activity Normal Time (NT) (weeks) Normal Cost (NC)($) Crash Time (CT)(weeks) Crash Cost (CC)($) Maximum Time Reduction (week) Cost of Crashing per Week ($)
A 12 $12,000 11 $13,000 1 1,000
B 9 50,000 7 64,000 2 7,000
C 10 4,000 5 7,000 5 600
D 10 16,000 8 20,000 2 2,000
E 24 120,000 14 200,000 10 8,000
F 10 10,000 6 16,000 4 1,500
G 35 500,000 25 530,000 10 3,000
H 40 1,200,000 35 1,260,000 5 12,000
I 15 40,000 10 52,500 5 2,500
J 4 10,000 1 13,000 3 1,000
K 6 30,000 5 34,000 1 4,000
Totals $1,992,000 $2,209,500

Table 7.1

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

Determine the minimum-cost schedule for the St. John’s Hospital project.

Project completion time = 69 weeks.

Project cost = $2,624,000

Direct = $1,992,000

Indirect = 69($8,000) = $552,000

Penalty = (69 – 65)($20,000) = $80,000

A–I–K 33 weeks
A–F–K 28 weeks
A–C–G–J–K 67 weeks
B–D–H–J–K 69 weeks
B–E–J–K 43 weeks

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

STAGE 1

Step 1. The critical path is B–D–H–J–K.

Step 2. The cheapest activity to crash per week is J at $1,000, which is much less than the savings in indirect and penalty costs of $28,000 per week.

Step 3. Crash activity J by its limit of three weeks because the critical path remains unchanged. The new expected path times are

A–C–G–J–K: 64 weeks

B–D–H–J–K: 66 weeks

The net savings are 3($28,000) – 3($1,000) = $81,000. The total project costs are now $2,624,000 – $81,000 = $2,543,000.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

Finish

K

6

I

15

F

10

C

10

D

10

H

40

J

1

A

12

B

9

Start

G

35

E

24

STAGE 1

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

33

Example 7.3

STAGE 2

Step 1. The critical path is still B–D–H–J–K.

Step 2. The cheapest activity to crash per week is now D at $2,000.

Step 3. Crash D by two weeks.

The first week of reduction in activity D saves $28,000 because it eliminates a week of penalty costs, as well as indirect costs.

Crashing D by a second week saves only $8,000 in indirect costs because, after week 65, no more penalty costs are incurred.

Updated path times are

A–C–G–J–K: 64 weeks and B–D–H–J–K: 64 weeks

The net savings are $28,000 + $8,000 – 2($2,000) = $32,000.

Total project costs are now $2,543,000 – $32,000 = $2,511,000.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

Finish

K

6

I

15

F

10

C

10

D

8

H

40

J

1

A

12

B

9

Start

G

35

E

24

STAGE 2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

35

Example 7.3

STAGE 3

Step 1. The critical paths are B–D–H–J–K and A-C-G-J-K

Step 2. Activities eligible to be crashed:

(A, B); (A, H); (C, B); (C, H); (G, B); (G, H)—or to crash Activity K

We consider only those alternatives for which the costs of crashing are less than the potential savings of $8,000 per week.

We choose activity K to crash 1 week at $4,000 per week.

Step 3.

Updated path times are: A–C–G–J–K: 63 weeks and B–D–H–J–K: 63 weeks

Net savings are $8,000 – $4,000 = $4,000.

Total project costs are $2,511,000 – $4,000 = $2,507,000.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

Finish

K

5

I

15

F

10

C

10

D

8

H

40

J

1

A

12

B

9

Start

G

35

E

24

STAGE 3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

STAGE 4

Step 1. The critical paths are still B–D–H–J–K and A–C–G–J–K.

Step 2. Activities eligible to be crashed: (B,C) @ $7,600 per week.

Step 3. Crash activities B and C by two weeks.

Updated path times are

A–C–G–J–K: 61 weeks and B–D–H–J–K: 61 weeks

The net savings are 2($8,000) – 2($7,600) = $800. Total project costs are now $2,507,000 – $800 = $2,506,200.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

Finish

K

5

I

15

F

10

C

8

D

8

H

40

J

1

A

12

B

7

Start

G

35

E

24

STAGE 4

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.3

Stage Crash Activity Time Reduction (weeks) Resulting Critical Path(s) Project Duration (weeks) Project Direct Costs, Last Trial ($000) Crash Cost Added ($000) Total Indirect Costs ($000) Total Penalty Costs ($000) Total Project Costs ($000)
0 B-D-H-J-K 69 1,992.0 552.0 80.0 2,624.0
1 J 3 B-D-H-J-K 66 1,992.0 3.0 528.0 20.0 2,543.0
2 D 2 B-D-H-J-K A-C-G-J-K 64 1,995.0 4.0 512.0 0.0 2,511.0
3 K 1 B-D-H-J-K A-C-G-J-K 63 1,999.0 4.0 504.0 0.0 2,507.0
4 B, C 2 B-D-H-J-K A-C-G-J-K 61 2,003.0 15.2 488.0 0.0 2,506.2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Indirect project costs = $250 per day

Penalty cost = $100 per day past day 14.

Project Activity and Cost Data
Activity Normal Time (days) Normal Cost ($) Crash Time (days) Crash Cost ($) Immediate Predecessor(s)
A 5 1,000 4 1,200
B 5 800 3 2,000
C 2 600 1 900 A, B
D 3 1,500 2 2,000 B
E 5 900 3 1,200 C, D
F 2 1,300 1 1,400 E
G 3 900 3 900 E
H 5 500 3 900 G

Application 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Application 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Project Activity and Cost Data
Activity Crash Cost/Day Maximum Crash Time (days)
A 200 1
B 600 2
C 300 1
D 500 1
E 150 2
F 100 1
G 0 0
H 200 2

Normal Total Costs =

Total Indirect Costs =

Penalty Cost =

Total Project Costs =

$7,500

$250 per day  21 days = $5,250

$100 per day  7 days = $700

$13,450

Application 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Step 1: The critical path is and the project duration is

B–D–E–G–H

21 days.

Step 2: Activity E on the critical path has the lowest cost of crashing ($150 per day). Note that activity G cannot be crashed.

Step 3: Reduce the time (crashing 2 days will reduce the project duration to 19 days) and re-calculate costs:

Normal Costs Last Trial =

Crash Cost Added =

Total Indirect Costs =

Penalty Cost =

Total Project Cost =

$7,500

$150  2 days = $300

$250 per day  19 days = $4,750

$100 per day  5 days = $500

$13,050

Application 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Step 4: Repeat until direct costs greater than savings

(Step 2) Activity H on the critical path has the next lowest cost of crashing ($200 per day).

(Step 3) Reduce the time (crashing 2 days will reduce the project duration to 17 days) and re-calculate costs:

Costs Last Trial =

Crash Cost Added =

Total Indirect Costs =

Penalty Cost =

Total Project Cost =

$7,500 + $300 (the added crash costs) = $7,800

$200  2 days = $400

$250 per day  17 days = $4,250

$100 per day  3 days = $300

$12,750

Application 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Step 4: Repeat

(Step 2) Activity D on the critical path has the next lowest crashing cost ($500 per day).

(Step 3) Reduce the time (crashing 1 day will reduce the project duration to 16 days) and re-calculate costs:

Costs Last Trial =

Crash Cost Added =

Total Indirect Costs =

Penalty Cost =

Total Project Cost =

$7,800 + $400 (the added crash costs) = $8,200

$500  1 day = $500

$250 per day  16 days = $4,000

$100 per day  2 days = $200

$12,900 which is greater than the last trial. Hence we stop the crashing process.

Application 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

The recommended completion date is day 17.

Trial Crash Activity Resulting Critical Paths Reduction (days) Project Duration (days) Costs Last Trial Crash Cost Added Total Indirect Costs Total Penalty Costs Total Project Costs
0 B-D-E-G-H 21 $7,500 $5,250 $700 $13,450
1 E B-D-E-G-H 2 19 $7,500 $300 $4,750 $500 $13,050
2 H B-D-E-G-H 2 17 $7,800 $400 $4,250 $300 $12,750

Further reductions will cost more than the savings in indirect costs and penalties.

The critical path is B – D – E – G – H and the duration is 17 days.

Application 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Assessing and Analyzing Risks

Risk-management Plans

Strategic Fit (linkage to Chapter 1) – if doesn’t fit need to ask yourself why doing

Service/Product Attributes (requirements)

Project Team Capability (capable?)

Operations (impact on)

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Assessing Risks

Statistical Analysis

Optimistic time (a)

Most likely time (m)

Pessimistic time (b)

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Statistical Analysis

a

m

b

Mean

Time

Beta distribution

a

m

b

Mean

Time

Area under curve between a and b is 99.74%

Normal distribution

Figure 7.6

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Statistical Analysis

The mean of the beta distribution can be estimated by

te =

a + 4m + b

6

The variance of the beta distribution for each activity is

σ2 =

b – a

6

2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.4

Suppose that the project team has arrived at the following time estimates for activity B (site selection and survey) of the St. John’s Hospital project:

a = 7 weeks, m = 8 weeks, and b = 15 weeks

a. Calculate the expected time and variance for activity B.

b. Calculate the expected time and variance for the other activities in the project.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.4

a. The expected time for activity B is

The variance for activity B is

te = = = 9 weeks

7 + 4(8) + 15

6

54

6

σ2 = = = 1.78

15 – 7

6

2

8

6

2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.4

The following table shows the expected activity times and variances for this project.

Time Estimates (week) Activity Statistics
Activity Optimistic (a) Most Likely (m) Pessimistic (b) Expected Time (te) Variance (σ2)
A 11 12 13 12 0.11
B 7 8 15 9 1.78
C 5 10 15 10 2.78
D 8 9 16 10 1.78
E 14 25 30 24 7.11
F 6 9 18 10 4.00
G 25 36 41 35 7.11
H 35 40 45 40 2.78
I 10 13 28 15 9.00
J 1 2 15 4 5.44
K 5 6 7 6 0.11

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Application 7.4

The director of continuing education at Bluebird University just approved the planning for a sales training seminar. Her administrative assistant identified the various activities that must be done and their relationships to each other:

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Application 7.4

Start

A

B

C

D

Finish

E

F

G

J

H

I

The Network Diagram is:

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Activity Immediate Predecessor(s) Optimistic (a) Most Likely (m) Pessimistic (b) Expected Time (t) Variance (σ)
A 5 7 8
B 6 8 12
C 3 4 5
D A 11 17 25
E B 8 10 12
F C, E 3 4 5
G D 4 8 9
H F 5 7 9
I G, H 8 11 17
J G 4 4 4

For the Bluebird University sales training seminar activities,

calculate the means and variances for each activity.

Application 7.4

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

57

Activity Immediate Predecessor(s) Optimistic (a) Most Likely (m) Pessimistic (b) Expected Time (t) Variance (σ)
A 5 7 8
B 6 8 12
C 3 4 5
D A 11 17 25
E B 8 10 12
F C, E 3 4 5
G D 4 8 9
H F 5 7 9
I G, H 8 11 17
J G 4 4 4

For the Bluebird University sales training seminar activities,

calculate the means and variances for each activity.

6.83 0.25
8.33 1.00
4.00 0.11
17.33 5.44
10.00 0.44
4.00 0.11
7.50 0.69
7.00 0.44
11.50 2.25
4.00 0.00

Application 7.4

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

58

Analyzing Probabilities

TE = =

Expected activity times on the critical path

Mean of normal distribution

Because the activity times are independent

σp2 =  (Variances of activities on the critical path)

z =

T – TE

σp

Using the z-transformation

where T = due date for the project

Because the central limit theorem can be applied, the mean of the distribution is the earliest expected finish time for the project

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.5

Calculate the probability that St. John’s Hospital will become operational in 72 weeks, using (a) the critical path and (b) path A–C–G–J–K.

a. The critical path B–D–H–J–K has a length of 69 weeks. From the table in Example 2.4, we obtain the variance of path B–D–H–J–K: σ2p = 1.78 + 1.78 + 2.78 + 5.44 + 0.11 = 11.89 Next, we calculate the z-value:

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.5

Using the Normal Distribution appendix, we find a value of 0.8078. Thus the probability is about 0.81 the length of path B–D–H–J–K will be no greater than 72 weeks.

Length of critical path

Probability of meeting the schedule is 0.8078

Normal distribution:

Mean = 69 weeks;

σ2p = 3.45 weeks

Probability of exceeding 72 weeks is 0.1922

Project duration (weeks)

69 72

Because this is the critical path, there is a 19 percent probability that the project will take longer than 72 weeks.

Figure 7.7

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Example 7.5

b. The sum of the expected activity times on path A–C–G–J–K is 67 weeks and that σ2p = 0.11 + 2.78 + 7.11 + 5.44 + 0.11 = 15.55. The z-value is

The probability is about 0.90 that the length of path A–C–G–J–K will be no greater than 72 weeks.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

The director of the continuing education at Bluebird University wants to conduct the seminar in 47 working days from now. Using the activity data from Application 7.4, what is the probability that everything will be ready in time?

The critical path is

and the expected completion time is

T =

TE is:

A–D–G–I

43.16 days.

47 days

43.16 days

(0.25 + 5.44 + 0.69 + 2.25) = 8.63

And the sum of the variances for the critical activities is:

Application 7.5

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Application 7.5

Start

A

B

C

D

Finish

E

F

G

J

H

I

The Network Diagram is:

The critical path is A-D-G-I

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

= = = 1.31

3.84

2.94

47 – 43.16

8.63

T = 47 days

TE = 43.16 days

And the sum of the variances for the critical activities is: 8.63

z =

T – TE

σ2p

Assuming the normal distribution applies, we use the table for the normal probability distribution. Given z = 1.31, the probability that activities A–D–G–I can be completed in 47 days or less is 0.9049.

Application 7.5

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Monitoring and Controlling Projects

Monitoring Project Status

Open Issues and Risks

Schedule Status

Monitoring Project Resources

Figure 7.8

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Monitoring and Controlling Projects

Controlling Projects

Project Close Out – An activity that includes writing final reports, completing remaining deliverables, and compiling the team’s recommendations for improving the project process.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.1

Your company has just received an order from a good customer for a specially designed electric motor. The contract states that, starting on the thirteenth day from now, your firm will experience a penalty of $100 per day until the job is completed. Indirect project costs amount to $200 per day. The data on direct costs and activity precedent relationships are given in Table 7.2.

a. Draw the project network diagram.

b. What completion date would you recommend?

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.1

ELECTRIC MOTOR PROJECT DATA
Activity Normal Time (days) Normal Cost ($) Crash Time (days) Crash Cost ($) Immediate Predecessor(s)
A 4 1,000 3 1,300 None
B 7 1,400 4 2,000 None
C 5 2,000 4 2,700 None
D 6 1,200 5 1,400 A
E 3 900 2 1,100 B
F 11 2,500 6 3,750 C
G 4 800 3 1,450 D, E
H 3 300 1 500 F, G

Table 7.2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.1

The network diagram is shown in Figure 7.9. Keep the following points in mind while constructing a network diagram.

Start

Finish

A

4

B

7

C

5

D

6

E

3

F

11

G

4

H

3

Figure 7.9

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.1

With these activity times, the project will be completed in 19 days and incur a $700 penalty. Using the data in Table 7.2, you can determine the maximum crash-time reduction and crash cost per day for each activity. For activity A

Maximum crash time = Normal time – Crash time =

4 days – 3 days = 1 day

Crash cost per day

= =

Crash cost – Normal cost

Normal time – Crash time

CC – NC

NT – CT

= = $300

$1,300 – $1,000

4 days – 3 days

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.1

Activity Crash Cost per Day ($) Maximum Time Reduction (days)
A 300 1
B 200 3
C 700 1
D 200 1
E 200 1
F 250 5
G 650 1
H 100 2

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.1

The critical path is C–F–H at 19 days, which is the longest path in the network.

The cheapest activity to crash is H which, when combined with reduced penalty costs, saves $300 per day.

Crashing this activity for two days gives

A–D–G–H: 15 days, B–E–G–H: 15 days, and C–F–H: 17 days

Crash activity F next. This makes all activities critical and no more crashing should be done as the cost of crashing exceeds the savings.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.1

PROJECT COST ANALYSIS
Stage Crash Activity Time Reduction (days) Resulting Critical Path(s) Project Duration (days) Project Direct Costs, Last Trial ($) Crash Cost Added ($) Total Indirect Costs ($) Total Penalty Costs ($) Total Project Costs ($)
0 C-F-H 19 10,100 3,800 700 14,600
1 H 2 C-F-H 17 10,100 200 3,400 500 14,200
2 F 2 A-D-G-H 15 10,300 500 3,000 300 14,100
B-E-G-H
C-F-H

Table 7.3

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.2

An advertising project manager developed the network diagram in Figure 7.10 for a new advertising campaign. In addition, the manager gathered the time information for each activity, as shown in the accompanying table.

Calculate the expected time and variance for each activity.

Calculate the activity slacks and determine the critical path, using the expected activity times.

What is the probability of completing the project within 23 weeks?

Start

Finish

A

B

C

D

E

F

G

Figure 7.10

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.2

Time Estimate (weeks)
Activity Optimistic Most Likely Pessimistic Immediate Predecessor(s)
A 1 4 7
B 2 6 7
C 3 3 6 B
D 6 13 14 A
E 3 6 12 A, C
F 6 8 16 B
G 1 5 6 E, F

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

76

Solved Problem 7.2

The expected time and variance for each activity are calculated as follows

te =

a + 4m + b

6

Activity Expected Time (weeks) Variance
A 4.0 1.00
B 5.5 0.69
C 3.5 0.25
D 12.0 1.78
E 6.5 2.25
F 9.0 2.78
G 4.5 0.69

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.2

We need to calculate the earliest start, latest start, earliest finish, and latest finish times for each activity. Starting with activities A and B, we proceed from the beginning of the network and move to the end, calculating the earliest start and finish times.

Activity Earliest Start (weeks) Earliest Finish (weeks)
A 0 0 + 4.0 = 4.0
B 0 0 + 5.5 = 5.5
C 5.5 5.5 + 3.5 = 9.0
D 4.0 4.0 + 12.0 = 16.0
E 9.0 9.0 + 6.5 = 15.5
F 5.5 5.5 + 9.0 = 14.5
G 15.5 15.5 + 4.5 = 20.0

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.2

Based on expected times, the earliest finish date for the project is week 20, when activity G has been completed. Using that as a target date, we can work backward through the network, calculating the latest start and finish times

Activity Latest Start (weeks) Latest Finish (weeks)
G 15.5 20.0
F 6.5 15.5
E 9.0 15.5
D 8.0 20.0
C 5.5 9.0
B 0.0 5.5
A 4.0 8.0

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.2

A

4.0

0.0

4.0

4.0

8.0

D

12.0

4.0

8.0

16.0

20.0

E

6.5

9.0

9.0

15.5

15.5

G

4.5

15.5

15.5

20.0

20.0

C

3.5

5.5

5.5

9.0

9.0

F

9.0

5.5

6.5

14.5

15.5

B

5.5

0.0

0.0

5.5

5.5

Finish

Start

Figure 7.11

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.2

Start (weeks) Finish (weeks)
Activity Earliest Latest Earliest Latest Slack Critical Path
A 0 4.0 4.0 8.0 4.0 No
B 0 0.0 5.5 5.5 0.0 Yes
C 5.5 5.5 9.0 9.0 0.0 Yes
D 4.0 8.0 16.0 20.0 4.0 No
E 9.0 9.0 15.5 15.5 0.0 Yes
F 5.5 6.5 14.5 15.5 1.0 No
G 15.5 15.5 20.0 20.0 0.0 Yes
Path Total Expected Time (weeks) Total Variance
A–D 4 + 12 = 16 1.00 + 1.78 = 2.78
A–E–G 4 + 6.5 + 4.5 = 15 1.00 + 2.25 + 0.69 = 3.94
B–C–E–G 5.5 + 3.5 + 6.5 + 4.5 = 20 0.69 + 0.25 + 2.25 + 0.69 = 3.88
B–F–G 5.5 + 9 + 4.5 = 19 0.69 + 2.78 + 0.69 = 4.16

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Solved Problem 7.2

The critical path is B–C–E–G with a total expected time of 20 weeks. However, path B–F–G is 19 weeks and has a large variance.

We first calculate the z-value:

z = = = 1.52

T – TE

σ2

23 – 20

3.88

Using the Normal Distribution Appendix, we find the probability of completing the project in 23 weeks or less is 0.9357. Because the length of path B–F–G is close to that of the critical path and has a large variance, it might well become the critical path during the project

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Project Management Introduction

Most realistic projects are large and complex

Tens of thousands of steps and millions of dollars may be involved

Managing large-scale, complicated projects effectively is a difficult problem and the stakes are high

The first step in planning and scheduling a project is to develop the work breakdown structure

Time, cost, resource requirements, predecessors, and people required are identified for each activity

Then a schedule for the project can be developed

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Planning and Scheduling Project Costs: Budgeting Process

The overall approach in the budgeting process of a project is to determine how much is to be spent every week or month

This can be accomplished in four basic budgeting steps

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Four Steps of the Budgeting Process

Identify all costs associated with each of the activities then add these costs together to get one estimated cost or budget for each activity

In large projects, activities can be combined into larger work packages. A work package is simply a logical collection of activities.

Convert the budgeted cost per activity into a cost per time period by assuming that the cost of completing any activity is spent at a uniform rate over time

Using the ES and LS times, find out how much money should be spent during each week or month to finish the project by the date desired

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Monitoring and Controlling Project Costs

Costs are monitored and controlled to ensure the project is progressing on schedule and that cost overruns are kept to a minimum

The status of the entire project should be checked periodically

It can be used the answer questions about the schedule and costs so far

It can be used to make adjustments to a project or kill the project altogether

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Other Topics in Project Management

Subprojects

For extremely large projects, an activity may be made of several smaller subactivities which can be viewed as a smaller project or subproject of the original

Milestones

Major events in a project are often referred to as milestones and may be reflected in Gantt charts and PERT charts to highlight the importance of reaching these events

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Other Topics in Project Management

Resource Leveling

Resource leveling adjusts the activity start away from the early start so that resource utilization is more evenly distributed over time

Software

There are many project management software packages on the market for both personal computers and larger mainframe machines

Most of these create PERT charts and Gantt charts and can be used to develop budget schedules, adjust future start times, and level resource utilization

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

Structuring Projects: Pure Project Advantages

Pure Project

A pure project is where a self-contained team works full-time on the project

The project manager has full authority over the project

Team members report to one boss

Shortened communication lines

Team pride, motivation, and commitment are high

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

8

Structuring Projects Pure Project Disadvantages

Duplication of resources

Organizational goals and policies are ignored

Lack of technology transfer

Team members have no functional area "home"

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

8

Functional Project

President

Research and

Development

Engineering

Manufacturing

Project

A

Project

B

Project

C

Project

D

Project

E

Project

F

Project

G

Project

H

Project

I

A functional project is housed within a functional division

Example, Project “B” is in the functional area of Research and Development.

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

9

Structuring Projects Functional Project: Advantages

A team member can work on several projects

Technical expertise is maintained within the functional area

The functional area is a “home” after the project is completed

Critical mass of specialized knowledge

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

10

Structuring Projects Functional Project: Disadvantages

Aspects of the project that are not directly related to the functional area get short-changed

Motivation of team members is often weak

Needs of the client are secondary and are responded to slowly

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

11

Matrix Project Organization Structure

President

Research and

Development

Engineering

Manufacturing

Marketing

Manager

Project A

Manager

Project B

Manager

Project C

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

12

Structuring Projects Matrix: Advantages

Enhanced communications between functional areas

Pinpointed responsibility

Duplication of resources is minimized

Functional “home” for team members

Policies of the parent organization are followed

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

13

Structuring Projects Matrix: Disadvantages

Too many bosses

Depends on project manager’s negotiating skills

Potential for sub-optimization

Copyright ©2016 Pearson Education, Inc. All rights reserved.

7-‹#›

14

13

19

F

2

15

21

13

13

G

3

16

16

5

5

D

3

8

8

8

8

E

5

13

13

5

6

C

2

7

8

0

0

B

5

5

5

0

1

A

5

5

6

Start

ES

LS

ID

DUR

EF

LF

16

16

H

5

21

21

Finish

0.87

3.45

3

11.89

69

72

=

=

-

=

z

1.27

3.94

5

15.55

67

72

=

=

-

=

z