MT435 8A

Unit 8 [MT435: Operations Management]

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Assignment: Case Study 2 The following Professional Competency is assessed in this Assignment:

PC-3.2: Interact with others in a professional manner using appropriate communication and presentation skills. Written Assignment

As a representative and consultant for KU Consulting firm your task is to use your expertise in Operations Management to assist Albatross Anchor.

Write a report answering all the questions posed regarding the case study of Albatross Anchor. Demonstrate your understanding of course content by using concepts and principles from your textbook and from academic quality research to solve these challenges.

All necessary materials for these Assignments are available below as well as in Doc Sharing. Submit your Written Assignment by the end of Unit 8 to the "Unit 8 Assignment" Dropbox. For help on accessing the Dropbox, see the Dropbox Guide link located in the Academic Tools tab. Unit 8 Assignment Questions

Question 1 Refer to the Assignment scenario/case study. Based on the limited information in the scenario/case study, identify at least three direct and specific long-term and three direct and specific short-term

operations changes that Albatross Anchor must make to gain a clear and sustainable competitive advantage. Provide supporting information to validate and substantiate each recommended change (be detailed in your justification for each).

Question 2 From the list below, select four operational issues and for each issue chosen explain how it will help Albatross Anchor to improve: 1) Job retention

2) Employee morale 3) Employee dedication Your explanation for each of the four selected issues must cover all three of the items listed above. Listing of Operational issues

(a) W ork design (b) Cross training (c) Gainsharing and profit sharing

(d) Job design (e) Task analysis (f) W orker analysis

(g) Environmental analysis

Unit 8 [MT435: Operations Management]

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(h) Ergonomics (i) Technology and automation

(j) Job analysis

MT435 Unit 8 Assignment: Albatross Anchors Case Study 2

Content (50%) 30 pts. (4 Full Pages of Content)

Points

Possible

Points

Earned

For Question 1:

Three direct and specific long-term operations changes with supporting

information and justification.

Three direct and specific short-term operations changes with supporting

information and justification.

10

For Questions 2:

Select four operation issues (select 4 of the 10 items listed) and cover for each the

following:

● Job retention

● Employee morale

● Employee dedication

10

Template Used Appropriately. 10

Analysis (30%) 18 pts.

Work demonstrates synthesis of concepts, research, and experience. 6

Work demonstrates the student’s ability to tie relevant information to real life

applications. 6

Analysis exceeds basic comprehension to demonstrate higher order thinking. 6

Writing (20%) 12 pts.

Correct use of APA 6th edition format, all sources used to support the paper are

referenced, 4 references minimum. 4

Sentences are clear, concise, and direct; tone is appropriate. 4

Spelling, grammar, and punctuation are correct. 4

Total 60