7 Q

Case Study #5: Carnegie Industrial NAME:

1. If you were Silver, who would you have hired for the Director position (Copley or Galvin)? Why?

2. Why did Silver create the Asst. Director position? Was it wise?

3. Should Copley have given Galvin feedback on her interactions with the managers? What should she have said?

4. Should Copley have addressed the rumors with Galvin? What should she have said?

5. What rating should Copley have given Galvin? Why?

6. How should Copley respond to Galvin’s emotional outburst?

7. How could Copley have prevented Galvin’s emotional outburst?