In this paper you will examine how a leader would address communication breakdown in the context of cultural difference found in “On Trial” dilemma.

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Assignment 2 Details and Rubric

Unit 3 Assignment 2: Case Study

To begin this Assignment, it is important to read two related resources in which you will gain valuable insights as you write your paper.

The first resource is to complete the “Personal Assessment of Communication Apprehension Exercise” on page 587–588 in the Daft textbook. Calculate and record your score according to the instructions. Your own score is an assessment about your level of comfort in various communication situations. In the paper, you will apply what you learned from the “Personal Assessment of Communication Apprehension Exercise” to address the “On Trial” – ethical dilemma. As you review the “On Trial” scenario think about the communication apprehension of the individuals in the case.

The second resource is to read the journal article – “Thinking of a Plant in Mexico?” In this article you will discover valuable cultural insights that global managers need to understand in the context of a U.S. Mexican joint-organizational business venture.

Thinking of a Plant in Mexico?

De Forest, M. E. (1994). Thinking of a plant in Mexico? Academy of Management Executive, 8(1), 33- 40.

Next, thoroughly read the “On Trial” scenario on page 589 in the Daft textbook. Whether you live in a small town or a large city, today’s organizational workplace is often globally interconnected and it is crucial that managers develop cultural literacy that allows people to communicate in an effective manner.

In this paper you will examine how a leader would address communication breakdown in the context of cultural difference found in the “On Trial” dilemma. Additionally, you will draw upon deeper insights you have gained in the Personal Assessment of Communication Apprehension Exercise and from the article, “Thinking of a Plant in Mexico?”

Construct and write your paper with subheadings that connect to the key components of the grading Rubric.

Title your paper “On Trial: Critical Analysis of Communication Breakdown and Cultural Disconnect”

Sub Headings

● Introduction ● Analysis ● Solutions ● Application ● Reference Page

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Criteria

● Use the Case Study Template to complete your Assignment. ● Please take advantage of the Kaplan Writing Center and utilize the APA Guidelines Summary

found in Doc Sharing. ● Review the Rubric below to ensure all points have been captured.

Directions for Submitting your Case Study

Write your paper in a Microsoft Word document and save it in a location that includes your name and the title. Submit your paper to the Unit 3 Assignment 2 Dropbox.

GM501 Unit 3 Assignment 2: Case Study

Areas to be evaluated Possible Points

Points Earned

Title Page 2

Introduction

A broad stroke review of the problem and the pending decision/action. 6

Analysis

WHAT is the ONE problem you will address for this organization, simply stated? 10

WHY does the organization have this ONE problem and how are these causes related? 14

Solutions

What are some are POSSIBLE solutions?—Provide more than one. 6

What ONE solution is best and why? Demonstrate some critical thinking to evidence subject mastery. 8

How should your ONE BEST recommended solution be 10

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implemented?

Application

Summarize how you have learned from this Assignment that you will use in your personal/professional life next week. 8

Reference Page

Cite at least two peer reviewed journal articles outside the course materials.

Citation and reference per APA 6th edition. 4

Paper Length: Write FULL 4 pages (1200 words), double spaced, not including the title page and reference page. 4

Writing Style: Appearance, Spelling, Grammar, Organization, Clarity, Originality, and APA 6th edition. 8

LATE Paper Deduction -X

Total Points Earned 80