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The City of City Name

A Report to Our Citizens 20XX-20XX

Our City is Unique

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Table of Contents

Strategic Objectives 1

How Have we Progressed? 2

Our Finances 3

What’s Next? 4

Mission

Provide exceptional customer service, uphold the public interest and advance the community visions.

Vision

Be a collaborative and innovative organization that is future focused and committed to excellence.

How the City Operates

The City of Tallahassee is organized and operates under a council/manager form of government. The four city commissioners and an elected mayor who serves in a leadership capacity, provide policy direction. The City Commission appoints the city manager, city attorney, city treasurerclerk, and city auditor. Collectively, the appointed officials are responsible for all administrative aspects of the government, with most of the administrative and operational functions falling under the purview of the city manager.

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Selected Demographics

	20XX	20XX
Population	550,560	556,370
Per Capita Income	$34,744	$35,102
Unemployment Rate	8.3%	7.6%
Percent of Total Workforce in Government	15%	16%
Number of City Employees	5,651	5,765

2010 Accomplishments

· All city operating departments remained professionally accredited

· With extensive public engagement, the City continued to move forward on Our City planning, one of the largest rezoning projects in its history

· Invested more than $1 million to increase accessibility for the disabled including audible pedestrian signals and eliminating sidewalk barriers

· The City’s downtown central business district continues to flourish adding more than 3 million square feet of commercial office space and more than 4000 new residential units

· Maintained its record as one of the safest cities in the United States with both violent crimes and fatality collisions below the national averages or cities of its size

· Continued its public outreach efforts to diverse populations adding three foreign language sections to the City’s website

· Developed a new 20-year long operating and capital planning forecast including detailed service delivery that the City will likely face in the next 20 years

· Continued its record for strong fiscal stewardship — maintaining its triple A bond rating and outperforming targets and benchmarks for investment returns

How We Have Progressed

Fiscal Year 20XX

20XX Accomplishments

· All city operating departments remained professionally accredited

· With extensive public engagement, the City continued to move forward on Our City planning, one of the largest rezoning projects in its history

· Invested more than $1 million to increase accessibility for the disabled including audible pedestrian signals and eliminating sidewalk barriers

· The City’s downtown central business district continues to flourish adding more than 3 million square feet of commercial office space and more than 4000 new residential units

· Maintained its record as one of the safest cities in the United States with both violent crimes and fatality collisions below the national averages or cities of its size

· Continued its public outreach efforts to diverse populations adding three foreign language sections to the City’s website

· Developed a new 20-year long operating and capital planning forecast including detailed service delivery that the City will likely face in the next 20 years

· Continued its record for strong fiscal stewardship — maintaining its triple A bond rating and outperforming targets and benchmarks for investment returns

City of Name Performance Measures	20XX Actual	20XX Actual	20XX Actual	20XX Target	Target Met Or Exceeded
Public Safety
Patrol response times to critical emergencies from dispatch to arrival	3.7 min	3.4 min	3.9 min	4.2 min	X
Total calls for police service	138,147	140,111	139,641	138,000	X
Percent of fires confined to room of origin	90%	88%	82%	85%
Cardiac arrest survival rate	50%	63%	64%	45%	X
Number of violent & property crimes committed per 1,0000 population	42	40	36.7	42	X
Quality of Life
Violations of state and federal drinking water standards	0	0	0	0	X
Residents rating Our City as a good or excellent place to live	95%	93%	95%	95%	X
Water service interruptions per 1000 service connections	1.57	2.6	1.6	3	X
Students performing at grade level on standardized tests	75%	78%	76%	80%
Usage rate of Parks and Recreation in Our City	60%	62%	67%	65%	X
Residents’ overall satisfaction with Parks and Recreation in Our City	92%	83%	89%	85%	X
Neighborhood Vitality
Residents rating their neighborhood as a good to excellent place to live	90%	90%	94%	92%	X
Resident satisfaction rating for clean streets (fairly clean to very clean)	96%	95%	97%	95%	X
Building inspections performed	64,000	64,251	64,000	64,954	X
New 1 & 2 family building permits processed	248	256	367	243
New mulit-family dwelling unites precessed
Financial Excellence, Sustainability & Planning
% of residents saying they are getting their money’s worth when thinking about City of Our City services and facilities	88%	84%	87%	87%	X
% of residents fairly satisfied to very satisfied with job City is doing in planning for the future	74%	69%	70%	65%	X
Residents saying Our City is headed in the right direction	86%	77%	81%	80%	X
Streets & Traffic
Residential street average pavement rating	80	80	85	76	X
Percent of Mobility Management Areas achieving concurrency	100%	100%	100%	100%	X

The measures reported on this page were included based on the input we received from a group of citizens from the community. What would you like to see reported on in this page? Please let us know by contacting [email protected].

www.ourcity.com

Our Finances

Revenues and Expenses

What are the costs for servicing the citizens and how are those costs paid?

The General Fund is the primary operating fund of the City. It exists to account for the resources used to pay for the services traditionally associated with local government. Included are police and fire protection, parks and recreation, planning and economic development, general administration of the City and any other activity for which a special fund has not been created..

Revenue by Source

	20XX	20XX
Taxes and Special Assessments	$151,499	$172,472
Service Charges and Fees	91,252	92,687
Licenses and Permits	7,140	5,198
Federal Sources	4,335	7,048
State Sources	13,829	14,763
Local Sources	14,275	17,606
Miscellaneous Sources	27,052	31,145
Total primary government revenues	$309,382	$304,919

Expenditures by Service Area

	20XX	20XX
Taxes and Special Assessments	$151,499	$172,472
Service Charges and Fees	91,252	92,687
Licenses and Permits	7,140	5,198
Federal Sources	4,335	7,048
State Sources	13,829	14,763
Local Sources	14,275	17,606
Miscellaneous Sources	27,052	31,145
Total primary government revenues	$309,382	$304,919

Independent Audit

Independent audits of the City’s finances were conducted, resulting in clean opinions. Complete financial information can be found at www.ourcity.com .

What’s Next

Key Initiatives

Mobility Initiative

Increase alternatives to solo driving by boosting transit routes, carpool options, bike lanes and pedestrian amenities

Sustain a strong economy by providing transportation choices in order to manage congestion and assure the free-flow of people and goods on city streets

Contribute to the health of neighborhoods by creating better places to walk, controlling cut-through traffic, increasing transit and directing vehicles to highways and city arterials

Help travelers reach their destinations in a timely manner

Environmental Stewardship

Work toward sustainable operational practices

Engage employees, residents and businesses in sustainable practices

Build on Our City’s reputation as an environmental innovator and leader

Enhance Water Conservation and Wastewater Pretreatment programs

Expand use of alternative and renewable fuels in City facilities and fleet operations

Long-range Financial Planning

Identify major trends and other factors that will influence service and capital needs through the year 2020

Create a financially sustainable model that will allow the city to deliver services and to invest in capital priorities for the foreseeable future

Facilitate policy discussions of future operating and capital investment priorities

We want to hear from you.

Do you like this report? Would you like to see other information? Please let us know by contacting First Last at [email protected]. For more information on our services, visit our website at www.ourcity.com

City Manager’s Office

Our City 1234 Street City, State Zip 000.000.0000 000.000.0000 fax

[email protected] www.ourcity.com

Transportation 10%

Public Safety Public Utilities Transportation Parks, Recreation & Human Services Community Development Interest on Long-term Debt Overall City Adminitration 28 27 10 15 8 3 9

Transportation 10%

Public Safety Public Utilities Transportation Parks, Recreation & Human Services Community Development Interest on Long-term Debt Overall City Adminitration 28 27 10 15 8 3 9

Taxes and Special Assessments Miscellaneous Sources Local Sources State Sources Federal Sources Licenses and Permits Service Charges and Fees 51 9 5 4 2 2 27

Taxes and Special Assessments Miscellaneous Sources Local Sources State Sources Federal Sources Licenses and Permits Service Charges and Fees 51 9 5 4 2 2 27