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PROFESSIONAL EXPERIENCE

• Marriott Hotel, Tampa, FL

• Bartender- Handled fast-pace environment safely and accurately while under constant pressure to make sure that each guest had a positive and memorable experience.

• Server- Greeted all guests with enthusiasm and upmost respect while answering any question the customer had about food, beverages, and the facility.

• Costumer Service- Developed long lasting relationships with restaurant guests.

• Trainer- Trained, mentored, and coached new employees on moment’s notice without hesitation.

2013-2014 My Cars USA Inc. Miami, FL

• Logistics- Directed inventory and supplies valued in excess of $100,000.

• Office Clerk- Prepared monthly bills and reconciled cash records to computer records for over 50 accounts on a monthly basis.

• Receptionist- Greeted and assisted in interpretation services for Spanish speaking customers.

2015-2015 Altegra Health

· Clinical Care Visit Advocate: Clinical Care Visit Advocates are responsible for contacting health plan members and scheduling appointments for members with our Providers (Nurse Practitioners) for an In-home Health Risk Assessment (Clinical Care Visit).

EDUCATION

· Jan. 2016- Current Florida International University

• Jan. 2013- Dec. 2015 Miami Dade College

• Aug. 2011- Dec. 2012 University of South Florida

QUALIFICATIONS

• Bilingual- Spanish and English

• Trained and proficient in Excel, and Microsoft Office computer software

• More than 3 years of experience in the hospitality and Costumer service environment

· Associates Degree on Health Administration (Management)