Identify Project Stakeholders and Major Risks.

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Project Charter

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Project Charter

Project Name	Jumping Bean Coffee Shop	Project Number	1
Project Team	C	Prioritization	High
Owner(s)	Amy Fast, John Ferrugiaro, Allison Fox, Heather French, Kristen Gale	Start Date:	3/7/2016
Scheduled Completion Date:	4/23/2016

Mission/ Purpose

At the Jumping Bean we strive to bring you top quality coffee to

inspire you with every sip. When our doors open every morning we

want you to feel invited and at home in a way you can only find with a

locally owned and operated coffee house. With a variety of brewed

coffee, espresso beverages, and tea you are sure to find comfort in

knowing we are right around the corner.

Project

Description and Project Product

The Jumping Bean Coffee Shoppe will offer delicious blends of light, medium and full bodied coffees and teas to the surrounding community. Nestled in a busy shopping mall, customers will be able to enjoy coffee, espresso, lattes and teas while they enjoy their shopping experience. This is much needed in this populated area because there are limited shops that offer a great cup of coffee. Sure you have your typical convenience store coffee but the Jumping Bean Coffee Shoppe will offer much more than that. Customers will be able to come and enjoy the ambiance while sipping on coffee made from finest coffee beans.

In order to complete the work for this project we will need to obtain a building available for lease, equipment, such as cash register, coffee and espresso machines, hire contractors to design the building to suit our needs, purchase tables and chairs, cups, mugs, and paper goods.

High level deliverables that will be generated from this project would be the building lease, equipment, coffee and espresso machines, contractor costs, and tables and chairs.

Objectives

The objective of this project is to successfully launch the opening of Jumping Bean Coffee Shop in Tinton Falls, NJ on April 23, 2016. The project team has identified the following goals needed to achieve its objective.

1. Successful completion of the business plan including the mission statement, budget, marketing plan, etc. prior to sourcing financial needs.

1. Acquisition of minimal equipment required for startup prior to the start of employee training.

1. Contractual agreements for wholesale supply of coffee and other supplies prior to the start of employee training.

1. Securement of competitive financing needed for capital expenditures beyond owner contributions and prior to milestones requiring said capital.

1. Completion of staffing and training 2 weeks prior to launch.

Business Need

The Jumping Bean will be located within Tinton Falls Centre Plaza in

Tinton Falls, NJ and will be the only specialty coffee shop in the area.

It will provide tired shoppers with a place to relax and enjoy gourmet

coffee and snacks. The Jumping Bean will provide an environment

that feels like home and offer a variety of brewed coffee, expresso

beverages and tea. There is a target market at this location due to

the high volume of shoppers, neighboring condominium complexes

and a lack of competitors who provide quality coffee. Tinton Falls is

at the heart of Monmouth County, one of New Jersey’s most affluent

neighborhoods and as such the Jumping Bean will be able to

capitalize on the need for higher priced gourmet coffee.

Milestones

1. Find a commercial realtor by 3/11/2016

1. Search available locations and make decision by 3/28/2016

1. Lease space by 3/25/2016

1. Get estimates from contractors by 3/26/2016

1. Make decision on contractor by 3/27/2016

1. Search for company that rents restaurant equipment by 3/28/2016

1. Order tables and chairs by 3/30/2016

1. Renovations need to be done by 4/8/2016

1. Have equipment delivered by 4/11/2016

1. Open for business by 4/23/2016

Budget

Estimated Labor

20,000

Estimated Materials

15,000

Estimated Contractors

15,000

Estimated Equipment and Facilities

17,000

Estimated Travel

5,000

Total Estimated Cost

72,000

User Acceptance Criteria

1. City and State licenses’ obtained prior to open.

2. Leased building must complete an inspection to ensure that the building is safe for customers

3. All equipment should be tested in the space to ensure proper functionality

4. A health inspection should be performed prior to open to ensure a safe, clean and safe place for customers to enjoy our coffee.

High-Level Project Assumptions

The project team believes the following assumptions to be true:

1. Financing will be secured at favorable rates prior to the start of the project or the start of specific milestones.

2. All equipment necessary for producing the products that the shop intends to sell will be leased or purchased prior to opening day.

3. The Jumping Bean will be able to source the required talent needed to operate the business and provide customers with superior service.

4. All supplies such as mugs, plastic cups, napkins, etc. will be sourced prior to opening day.

5. All employees will receive training a minimum of 2 weeks prior to opening day.

6. Agreements to obtain coffee at wholesale pricing will be established.

7. An ample supply of coffee will be received from the wholesaler prior to the start of training.

8. The weather on opening day will be pleasant in order to insure people are outside, shopping, and looking to patronize the shop.

9. All business licenses required to own and operate a coffee shop in the desired location will be obtained.

10. The business will be able to pass a health inspection prior to opening.

High-Level Project Constraints

Full compliance with all relevant legislation. Food safety is of

paramount importance. Guidance should be sought from Local

Authority Environmental Health Inspectors at an early stage of the

planning process. All employees should be food hygiene trained to the

appropriate level. Other relevant legislation includes the Sale of Goods

Act, Trade Description Acts, Prices Acts, Weights and Measures Acts,

Consumer Protection Act 1987 Health and Safety at Work 1974

Regulations, Environmental Protection Act 1990 (Amended 1995) and

appropriate fire regulations.

Cleanliness and hygiene are important. Legislation relating to food

safety, consumer protection, health and safety and environmental

health should be considered. Premises must be registered with the

Local Authority and Environmental Health Department (Food Premises

Registration). Planning permission if changing the

use of a building. Premises will be rated Tax implications and

construction costs.

Exclusions and Boundaries

The boundaries of this project are to open a coffee shop in one

location. The project will consist of leasing a space and completing the

necessary renovations as well as renting the necessary equipment. We

will serve specialty coffees and provide healthy breakfast options and

snacks for our patrons. Also within the boundaries of this project is the hiring of employees and advertisement.

The following are outside of the scope of the project:

1.) Constructing a new building

2.) Purchasing an existing structure

3.) Purchasing necessary equipment

4.) Providing a full service restaurant

5.) Opening more than one location

6.) Providing a drive-thru service

7.) Providing a delivery service

8.) Offering branded Jumping Bean coffee at wholesale into

supermarkets

Major Risks

1. The ideal location is beyond the project’s budget resulting in cost over-runs.

2. The actual space we leased needs to be remodeled to suit our needs.

3. Supplies needed to complete the projected space design become backordered or unavailable resulting in design changes, increased costs, and/or missed deadlines.

4. Furniture and fixtures needed for the grand opening become backordered or unavailable resulting in increased costs necessary to secure replacements prior to opening day.

5. There is only one company that leases restaurant equipment and all of their espresso machines are currently being rented forcing the business to purchase equipment, resulting in cost overruns.

6. Excessively exceeding the budget half way through the project.

7. Licenses and permits required by the state or the municipality are not obtained as planned resulting in missed deadlines.

KEY STAKEHOLDERS

Internal Stakeholders: All team members are also owners of Jumping Bean and as such are the primary internal stakeholders. Barista employees of Jumping Bean are also internal stake holders. The company has not sourced talent for any management positions as they positions are filled by the 5 owners.

External Stakeholders: The team has identified the following external stakeholders:

1. Customers

2. The Tinton Falls Community

3. Competitors

(a) Wawa on Shafto Road

(b) Dunkin Donuts on Asbury Ave

4. All suppliers, contractors, and other vendors.

5. The State of New Jersey

Project Manager Authority Level

Amy Fast will serve as project manager for Jumping Bean. Amy will have full authority to determine, manage and change scheduling, contractors, vendors, staffing and product resources as long as those changes do not exceed 10% of previously budgeted costs. Changes exceeding 10% will require majority owner approval.

Project Core Team

Amy Fast, Allison Fox, Heather French, Kristen Gale, John Ferrugiaro

Subject Matter Experts (SMEs)

The company will need to source employees, contractors, and/or vendors with the following special expertise.

1. Experienced contractor specializing in retail space renovation.

2. Contactor or employee with marketing expertise

3. Accountant

4. Commercial Real Estate Agent

5. Registered Agent Service

6. At least one experienced Barista

7. Business Lawyer

8. IT Professional specializing in retail networks

APPROVALS

Type Name

Signature

Date

Project Manager Approval

Amy Fast

March 11, 2016

Customer/Sponsor Approval

Team C

March 11, 2016