Operations 1000 DBIP

Which of the points do you think are most important, and why? (Please expound upon this section)

Deming suggests that planning for long-term improvement and consistency is the best way to ensure long-term productivity. Implementing a philosophy that is based entirely on achieving a higher quality is the core aspect of these fourteen points. Through studying consumer behavior, providing effective leadership, providing training and using company’s personal vision, businesses can achieve better results. [Anderson, Rungtusanatham, & Schroeder. (1994)] Points which stood out most to me in

A. Implementing a philosophy

Providing effective leadership is key to taken on the challenges that company’s face in this century. Technology is steadily evolving and companies must ready for the challenges in which they will be faced with. In aligning training with the company vision everyone is working together to accomplish the goals of the business. Everyone organization wide is aware of their role the key part that they play and what needs to be done.

· Providing training and using company’s personal vision

· Providing effective leadership

· Studying consumer behavior

B. Removing Barriers

This allows us to erase barriers on the bottom floor. In providing unity it fosters cohesion within the work place. In addition to this the benefits off empowering employees leads to increased productivity.

· Aligning employees job duties companion vision and goals

· Create team cohesion within departments making no compromises to company objectives and productivity.

If management were to implement one of Deming's points each year, do you believe that this methodology would be effective? Why or why not?

The strategy of implementing each point each year would be counter-productive and would not result in the outcomes that the management is ultimately expecting. Implementing all of the fourteen points simultaneously through proper planning is the best to ensure that the company reaches the positive outcomes that it desires. The reason why implementing one point at a time would not work is that these points have been designed so as to ensure that they can impact each aspect of the company and to allow a complete transformation to take place. Implementing each of these points individually would simply render them useless. [Neave, (1987)]

Implementing good leadership, providing training to the employees and adopting a continuous progressive attitude are some of the key points that have to be implemented side-by-side, since each of these points complement each other. They would simply become ineffective if implemented after a wait of an entire year. To get maximum positive results out of Deming’s fourteen points, it is essential to implement these points together. Management would have to put in a lot of effort in to developing the best way to allow the transformation to happen. However, ultimately it would pay off. The leadership within the organization, the employees alongside management would need to commit to long-term progress in order to ensure that their strategies work. Therefore, the management would need to ensure that they implement all of these points simultaneously. Implementing these points together would allow each department to transform itself within the organization in a manner that is healthy and supportive of change. Over the years, the implementation of these steps would become a part of the organizational culture and the organization would be able to achieve the standard of quality that Deming promises. [Neave, (1987)]

Create an ideal process map with minimal waste. How will the new process meet each of Deming's 14 points?

References

Neave, H. R. (1987). Deming's 14 points for management: framework for success. The Statistician, 561-570.

Anderson, J. C., Rungtusanatham, M., & Schroeder, R. G. (1994). A theory of quality management underlying the Deming management method. Academy of management Review, 19(3), 472-509.