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Tuition Discounting for Revenue Management

Nicholas W. Hillman

Received: 25 March 2011 / Published online: 16 July 2011 � Springer Science+Business Media, LLC 2011

Abstract Over the past decade, institutionally-funded financial aid (or ‘‘tuition dis- counts’’) have been the fastest-growing item within most public four-year college and

university operating budgets. One explanation for this trend is due to the changing structure

of public colleges’ revenue streams, as tuition and fees have replaced state appropriations

as a viable and predictable source of funding. This analysis explores the extent to which

expenditures on institutionally-funded financial aid generates additional revenue for public

four-year colleges and universities. Using institutional data (n = 174) from 2002 to 2008, the analysis implements a generalized method of moments (GMM) technique and con-

cludes that aid indeed can be leveraged for revenue generation. However, this relationship

is only sustainable to a certain point. When unfunded tuition discount rates exceed

approximately 13%, institutions may experience diminishing revenue returns to this

financial aid investment.

Keywords Institutional aid � Enrollment management � Revenue generation � GMM

Public colleges and universities have traditionally relied upon state appropriations as a

primary revenue source for financing institutional operating budgets. Over the past two

decades, however, this source of support has been strained due to a variety of changes in

the nation’s economic, political, and demographic landscape (Archibald and Feldman

2008; Heller 2006). As these changes persist, public colleges and universities are seeking

out alternative sources of revenue to replace funds that were once publicly available.

Tuition and fees 1

have emerged as one of the most viable ‘‘alternative’’ revenue sources for

many public four-year institutions, as this source accounts for 30% of their total operating

revenues (Desrochers et al. 2010). To the extent that students are now viewed as a source

N. W. Hillman (&) Educational Leadership & Policy, University of Utah, 1705 Campus Center Dr. Milton Bennion Hall, Room 313, Salt Lake City, UT 84112, USA e-mail: [email protected]

1 Hereafter, ‘‘tuition and fees’’ is referred to as ‘‘tuition.’’

123

Res High Educ (2012) 53:263–281 DOI 10.1007/s11162-011-9233-4

of revenue, colleges and universities are experimenting with enrollment and revenue

management strategies, such as ‘‘tuition discounting,’’ to capitalize on these resources

(Hossler 2004, 2006).

Tuition discounting is the practice of awarding institutionally-funded financial aid in the

form of non-repayable grants and scholarships to students. Similar to state and federal

grant programs, colleges provide aid to reduce the ‘‘sticker price’’ students pay for college.

In 2008, students attending public four-year institutions received over $14 billion in grant

and scholarship aid from federal, state, and institutional providers; campus-based aid

programs accounted for approximately 33% of this total amount (U.S. Department of

Education 2009). If federal and state government offer financial aid, then why do colleges

also aid students? This question has been asked by several scholars (Martin 2005;

McPherson and Schapiro 1998; Weisbrod et al. 2010) and a common conclusion is that aid

is used as an enrollment management tool to fulfill such objectives as enticing students to

choose their college over a competitor, recruiting academically or athletically talented

students, reducing price barriers for lower-income students, or to simply increase enroll-

ment capacity (Curs and Singell 2010; DesJardins and McCall 2010; Reed and Shireman

2008). By offering tuition discounts, colleges can ‘‘craft a class’’ of desirable students that

helps colleges reach various objectives (Duffy and Goldberg 1998).

However, colleges also offer tuition discounts for revenue management purposes

(Breneman et al. 2001; Cheslock 2006). This is particularly true given the tight financial

environment in which public institutions operate. Many institutions are becoming stra-

tegic in their use of tuition discounts so that aided students not only enhance institutional

prestige but they can also enhance institutional revenue goals. Institutions may desire to

achieve a variety of enrollment management objectives through the strategic use of

tuition discounts, but these efforts are ultimately conditioned by the financial benefits and

costs associated with aiding students. It is from this perspective that the following study

is framed because, from the budgetary standpoint, the most important reason colleges

engage in discounting is to generate or enhance net tuition revenue (Lasher and Sullivan

2005).

According to economic theory, the process of aiding students can yield financial ben-

efits for colleges. By enticing students and their associated tuition dollars to enroll, col- leges can strategically leverage aid to maximize (or at least enhance) the amount of net

tuition revenue generated per aided student. However, overly-aggressive or inefficient

discounting strategies can sometimes reduce, rather than enhance, revenue streams (Davis

2003; Massa and Parker 2007; Redd 2000). In today’s tight fiscal environment it is not in

an institution’s best financial interest to offer tuition discounts that erode tuition revenue

generation. If public institutions choose to engage in discounting to achieve revenue

generation objectives, then it behooves administrators and college leaders to understand the

impact this strategy has on the financial wellbeing of the institution. To that end, this paper

addresses the following research questions. To what extent does the provision of financial aid yield financial benefits to public colleges and universities? Secondarily, is there a point at which the provision of institutional aid no longer yields financial benefits to the institution?

This study uses a dynamic panel dataset of public four-year colleges (n = 174) between 2002 and 2008 to empirically examine the relationship between tuition discounting and

tuition revenue generation. The panel dataset is robust with 1,218 total observations.

Framed within microeconomic theory of firm behavior, this study finds that tuition dis-

counting can indeed be a tool for enhancing net tuition revenue, but only to a limited

extent. After controlling for various economic and institutional indicators, it appears that

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colleges offering unfunded tuition discount rates 2

beyond 13% begin to yield smaller

amounts of net tuition revenue. This finding implies that many public institutions are

diminishing their net tuition revenues by aiding students; institutions operating beyond this

threshold may find it in their financial best interests to design a more economically efficient

method of distributing financial aid. All institutions will design aid strategies that align

with their organizational culture, resource capacity, and academic mission, but findings

from this analysis urge them to take fiscal caution when engaging in discounting practices.

Results from this analysis have implications on the financial risks and rewards of current

discounting trends, and they also draw attention to the tradeoffs that exist when aiding

students from unfunded sources.

The Economic Pressure to Discount

The expansion of institutional aid has steadily grown in recent years. This expansion can

be viewed in relation to state higher education spending and trends in rising tuition rates.

Nationally, states are scaling back appropriations for higher education which has resulted

in students carrying a greater cost-sharing burden for their education (Johnstone and

Marcucci 2010; Johnstone 2004). Due to this shift in cost-sharing, tuition and fees have

risen inversely with state appropriations and institutions are now relying on students as a

primary revenue source. This can be seen in the table below, where institutions received

nearly $5,000 in net tuition revenue per student in 2002 but by 2008 this value had

increased to $6,649. Alternatively, state appropriations per student declined by nearly

$1,000 during the same period. The financial structure of public institutions has slowly

shifted towards tuition reliance over the past several decades, but in recent years this trend

has been accentuated (McPherson and Schapiro 2006).

There is a wide degree of variation across the country with regard to state subsidization

of public institutions. Some institutions receive relatively low levels of state financial

support, resulting in greater pressure to generate revenue from students through tuition and

fees. These institutions may face greater pressure to discount tuition by providing aid from

their own operation budgets. Alternatively, institutions may generate high levels of state

subsidization which allow them to keep tuition levels low for all students. When tuition is

low, institutions may face little pressure to engage in discounting. The extent to which an

institution relies on students as a revenue stream is a function of state subsidies, and

discounting strategies will invariably be designed to account for these trends (Table 1).

Since public institutions charge resident and non-resident students two separate prices,

there may be an economic incentive to recruit non-resident students in order to generate

tuition revenue. Some public institutions seek to maximize non-resident enrollment levels

in order to capitalize on the substantially higher price these students pay compared to their

in-state peers (Zhang 2007). Colleges that seek to enroll non-resident students may have

financial gains, but they may also face greater economic pressure to provide non-residents

with financial aid. So, the extent to which an institution enrolls students from out-of-state

may not only impact net tuition revenue but it may also shape tuition discounting strate-

gies. In the private sector of higher education, these economic issues are not relevant since

institutions charge a unitary price to all students and endowments, rather than state

appropriations, serve as a primary source of subsidization.

2 Tuition discount rates are calculated by dividing total institutional aid expenditures by gross tuition

revenue, as advocated by Baum and Lapovsky (2006).

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Recent Discounting Trends

In 2008, public four-year institutions awarded more than $5.4 billion of institutional aid to

approximately 22% of their undergraduate students (U.S. Department of Education 2009).

To put this value into context of the national student financial aid landscape, institutions

provide approximately 33% of total grant aid to undergraduate students. That same year,

federal and state grant programs awarded $4.7 and $4.3 billion, respectively, to under-

graduate students enrolled in public four-year institutions. Despite being a primary source

of financial aid for a significant proportion of undergraduate students, little empirical

research has been conducted on expenditure patterns of institutional aid. Researchers tend

to examine financial aid expenditures patterns at the federal and state levels, but less often

at the campus level. Recently, this trend has begun to shift as more scholars are examining

public sector tuition discounting patterns (Curs 2008; Curs and Dar 2010; Doyle et al.

2009; Doyle 2010).

When studies have looked at tuition discounting at the campus level, researchers tend

to focus on private rather than public institutions. This is understandable, as private

institutions have a long history of aiding students and many of these colleges are tuition-

dependent which means they rely on aid to generate tuition revenue (Thelin 2004;

Wilkinson 2005). However, the trend towards tuition discounting is not isolated to the

private sector, and researchers have called for further inquiry into the role aid plays within

public college and university budgets (Baum and Lapovsky 2006; Hossler 2006). Not until

the late 1970s and early 1980s did public institutions began to experiment with leveraging

aid in similar ways as their private sector counterparts (Potter and Sidar 1978; Wilkinson

2005). Due to a low tuition model, combined with a relatively high degree of governmental

subsidization, many public institutions did not have much necessity to offer aid out of their

own operating budgets. But in today’s financial climate, new challenges exist for financial

planners who are charged with projecting net tuition revenues and for the strategic use of

financial aid (Brinkman and Morgan 2010). The provision of institutional aid is now a

standard business practice in the public sector of higher education. To be sure, expendi-

tures on institutional aid have been the fastest-growing item in most public four-year

college budgets during the past decade (Desrochers et al. 2010).

When public colleges offer grants and scholarships, the funds are generally available

from one of two sources. The most common source is institutional operating budgets, while

Table 1 Changes in public four- year college and universities’ (n = 174) revenues from net tuition and state appropriations

Inflation-adjusted to 2008 dollars

Academic year Per-FTE revenue from net tuition

Per-FTE revenue from state appropriations

2002 $4,956 $8,381

2003 $5,356 $7,774

2004 $5,789 $7,220

2005 $6,119 $7,049

2006 $6,337 $7,056

2007 $6,458 $7,304

2008 $6,649 $7,563

Dollar change, 2002–2008 $1,693 -$818

Percent change, 2002–2008 (34%) (-10%)

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the less common source is restricted endowment revenues. The former source of aid is

often classified as ‘‘unfunded’’ because the funds can be used for any variety of alternative

institutional objectives such as teaching, research, or service. The latter sources of aid are

considered ‘‘funded’’ when endowed funds are dedicated to supporting a specific financial

aid program; these funds cannot be used for other institutional objectives. Unlike funded

aid, unfunded aid is subject to the competing opportunity costs associated with various

institutional priorities and are thus subject to the law of diminishing returns (Martin 2004,

2005). The difference between funded and unfunded aid has significant policy implications

for campus officials, particularly among private colleges that operate large endowments

(Allan and Lapovsky 2005). Most public colleges do not have large endowment payouts, so

the way in which unfunded aid is leveraged bears significant financial implications for many of these institutions (Lapovsky 2007).

The average discount rate for public four-year institutions in this study is approximately

16%, which means that these institutions retain $0.84 for every tuition dollar they charge.

Funded and unfunded discount rates are approximately 4 and 12%, respectively. Other

analyses have found similar discount rates ranging between 14 and 20% in recent years

(Baum and Lapovsky 2006; Baum and Ma 2010; Desrochers et al. 2010) (Table 2).

Review of the Literature

Public colleges have invested a significant amount of resources into financial aid to meet a

variety of enrollment management and revenue management objectives. Literature on

tuition discounting tends to focus on the former objective, while there is a significant

amount of work to be done in understanding the latter. The purpose of this study is to

examine the revenue management objectives of aiding students, yet the enrollment man-

agement purposes can not be ignored. Colleges design aid programs to achieve a range of

such enrollment outcomes as encouraging academically talented students to enroll in

college (Curs 2008; Ehrenberg et al. 2006), reducing price barriers for students demon-

strating financial need (Perna et al. 2010), encouraging students to persist (Chen and

DesJardins 2010; Hossler et al. 2009; Perna 2010), and even simply meeting the institu-

tion’s enrollment capacity (Curs and Singell 2010; DesJardins and McCall 2010). Several

researchers have examined how aid influences these enrollment outcomes, revealing a

Table 2 Public four-year colleges and universities’ (n = 174) average institutional aid expenditures and discount rates by source of funds

Academic year

Average aid expenditures Average discount rates

Funded aid per FTE

Unfunded aid per FTE

Total aid expenditures per FTE

Funded discount rate (%)

Unfunded discount rate (%)

Total discount rate (%)

2002 $326 $691 $1,017 5.3 11.5 16.8

2003 $310 $708 $1,018 4.7 10.9 15.6

2004 $302 $798 $1,100 4.2 11.2 15.4

2005 $311 $835 $1,146 4.0 11.1 15.1

2006 $326 $897 $1,223 4.0 11.6 15.6

2007 $310 $994 $1,304 3.8 12.4 16.2

2008 $338 $1,016 $1,354 4.0 12.3 16.3

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nontrivial relationship between aid and student participation or persistence behaviors.

When one turns attention towards the revenue management purposes of tuition discount-

ing, however, the literature becomes less comprehensive.

McPherson and Schapiro (1998) provide a starting point from which one can frame the

revenue management objectives of tuition discounting. Reflecting upon their experiences

with campus leadership teams and their observations of national trends, the authors explain

that financial aid is a necessary revenue management tool that has developed from the

‘‘intense competition among colleges and universities for dollars and students.’’ To them,

student financial aid is a ‘‘strategic variable’’ for ensuring the financial wellbeing of an

institution. In order to achieve desired financial outcomes, McPherson and Schapiro (1998)

explain that colleges can intentionally exploit students’ willingness to pay in order to

extract their consumer surplus. Engaging in this revenue management tactic will, in theory,

maximize tuition revenue for the institution. In practice, however, institutions offer aid

without a thorough interpretation of each student’s willingness to pay. As a result, some

students end up paying a significantly lower price than what they would actually be willing

to pay and the provision of aid can be viewed as an economically inefficient allocation of

resources if an institution is awarding ‘‘too much’’ aid to students.

Martin (2005) offers an economic model to further describe the relationship between aid

and revenue generation. To ensure that an institution is maximizing its tuition revenue, he

explains that the revenue associated with enrolling an additional student should always

exceed the average cost of institutional aid. If an institution spends more money on a

student compared to the amount it generates from that student’s tuition payment, then the

college will operate an inefficient aid program that diminishes overall net tuition revenue.

A degree of inefficiency is expected within the higher education production function;

however, aid expenditures are one of only a few variable cost items within operating

budgets. More uniquely, aid expenditures are one of very few budgetary items that can also

generate short-term revenue gains.

An example of strategic alignment of discounts for revenue generation can be seen in

Massa and Parker’s (2007) analysis of a private liberal arts college. In the late 1990s,

Dickinson College had been discounting their tuition by more than 50% to incoming

freshmen. The institution was only generating $0.48 cents for every dollar charged in

tuition. At this pace, the institution would approach long-run fiscal insolvency or at least

fiscal strain. To avoid this ‘‘net tuition revenue dilemma,’’ the institution reduced its

discount rate to approximately 30% by 2007 and actually generated greater amounts of

tuition revenue in the process. Their solution included a strategic effort to target aid to a

smaller portion of the student body while simultaneously analyzing students’ willingness to

pay. Between the late 1990s and mid 2000s, students continued to express high demand for

a Dickinson College degree, so they continued to enroll even if they did not benefit from as

deep of discounts earlier cohorts received. The authors concluded that ‘‘discounting gone

wild can handcuff a college…where it doesn’t have sufficient revenue to cover expendi- tures or it reduces expenditures and threatens the quality of educational experience’’

(Massa and Parker 2007). Many public institutions do not have as inelastic demand curves

as Dickinson College or other elite private institutions, yet the fundamental economic

lessons from the private sector experience remain relevant to public institutions.

An additional empirical example of aid’s relationship to net tuition revenue is found in

Summers (2004). Here, the author utilizes institution-level data from 1997 to 2000 to

uncover a statistical relationship between institutional aid awards and net tuition revenue

among private colleges and universities. After implementing an econometric model, net

tuition revenue was found to increase when expenditures on institutional aid increase. This

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linear and positive relationship led the author to conclude that aid is being ‘‘distributed in a

manner that boosts enrollment and earns a net revenue return from these expenditures.’’

However, such a conclusion is counter-intuitive to the economic theory and to that which

was found in Massa and Parker’s (2007) analysis. Aid is expected to increase tuition

revenue, but after a certain point there is a high likelihood that aid actually diminishes this

source of revenue. In other words, the cost of aiding students is expected to eventually

outweigh the (financial) benefits of enrolling students. Summers’ model does not account

for this possibility.

Considering the limited empirical findings that have tested this economic model, in

addition to the conflicting results that have surfaced, questions remain regarding aid’s

relationship to net tuition revenue. Do similar patterns found in Massa and Parker (2007)

hold when multiple institutions are analyzed? Also, to address Summers’ work (2004), is it

possible that the relationship between aid and revenue is hill-shaped rather than linear,

where aid can generate additional revenues only to a certain threshold at which time

revenues begin to decline when ‘‘too much’’ aid is awarded?

Conceptual Framework

Microeconomic theory of nonprofit firm behavior serves as the conceptual framework

informing the empirical model. Under this framework, colleges and universities are

expected to maximize their utility by allocating resources according to each institution’s

unique social and academic missions. Despite the heterogeneity of institutional missions,

one measure of ‘‘utility’’ that all institutions desire to maximize is reputation and prestige

(Bowen 1980; Brewer et al. 2002). In their pursuit of these ends, many institutions engage

in strategic enrollment management (SEM) practices that are designed to ‘‘craft a class’’ of

the ‘‘best and brighetest’’ students (Duffy and Goldberg 1998; Ehrenberg et al. 2006).

Financial aid has emerged as a common SEM practice for recruiting and retaining students

since scholarships and grant aid can entice students to make enrollment decisions (Hossler

2000).

By strategically allocating financial aid, colleges are able to enhance their academic

reputations by recruiting students who have high SAT scores. Similarly, institutions that

are able to recruit nationally may be perceived as being more prestigious than those that

recruit regionally (Brewer et al. 2002). A utility-maximizing college using SEM practices

may decide to offer deep discounts to students based on SAT scores or ‘‘out-of-state’’

residency status if institutional decision-makers believe these students will enhance the

institution’s academic reputation. Similarly, institutional leaders may target discounts to

minority and low-income students in order to ‘‘build or maintain prestige at a national and

general level…[by] becom[ing] more and more inclusive’’ (Brewer et al. 2002, p. 62). To the extent these discounting practice enhance reputation and prestige, colleges will pursue

them even if it diminishes net tuition revenue.

However, as public colleges become increasingly tuition-dependent, they are becoming

increasingly concerned about the revenue implications of discounting practices (Hossler

2006). When shifting attention to the fiscal impact of SEM strategies, tuition discounts can

be viewed as a revenue management tool that helps institutions enhance their financial conditions. The following discussion will briefly demonstrate how institutional decision-

makers and SEM professionals might approach tuition discounting as a revenue man-

agement tool; for further discussion please see Breneman et al. (2001)and Cheslock (2006).

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In Fig. 1, an institution charging tuition at point P1 will enroll students up to the point Q1, where the downward-sloping line (D) represents the students’ aggregate elasticity of demand. If the institution discounts its price to P2, then enrollment will increase to the point of demand, or Q2. The area within points P1, A1, Q1, represents the institution’s gross tuition revenue from non-aided students, and the area under A1, A3, Q2, Q1, represents the gross tuition revenue of aided students. The area within A1, A2, A3 represents the amount of institutional aid necessary to entice students to enroll to the point Q2, so this amount is subtracted from gross tuition revenue to calculate net tuition revenue. Net tuition revenue

is expressed in this figure as the non-shaded region below P1, A1, A3, Q2, and the origin. Due to the two-tiered pricing structure of public institutions, resident and non-resident

students face two distinctly different tuition levels and consequently, two different demand

elasticities.

The nature of this relationship is subject to the economic phenomenon of diminishing

returns. For instance, if an institution offered a 100% discount rate to all students, then it

would reduce the price they pay to zero and enrollment could be maximized to the point of

capacity. As a result of fully discounting tuition for all students, however, this institution

would no longer yield any net tuition revenue. The shaded area of A1, A2, and A3 would be greater than the gross tuition revenue associated with enrolling students; the financial

returns of aiding students would diminish to zero. Because of this tradeoff, it would be

inefficient and unsustainable for tuition-dependent institutions to offer full discounts to all

students. Microeconomic theory suggests that institutions can only provide discounts up to

a certain point and any additional movement beyond this point will begin to diminish net

revenues. It may be tempting for colleges to spend additional money on aid simply to

maximize their net tuition revenue because of the potential financial benefits; however, the

risk of diminishing tuition revenues is profound.

To the extent that colleges seek to maximize reputation and prestige, they will likely

design tuition discounting strategies that allocate aid in relation to students’ SAT scores,

residency status, racial/ethnic diversity, or socioeconomic status. Using aid to craft a class

Fig. 1 The economic relationship between enrollment, tuition, and aid

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of desirable students is an SEM practice that can help institutions improve their perceived

reputation and academic profile. However, tuition discounts can also be utilized for rev-

enue management purposes as demonstrated in Fig. 1. While the ultimate goal of tuition

discounting may be to enhance the reputational profile of the institution, we cannot

overlook the financial implications associated with these SEM trends.

Empirical Techniques

Data Sources

Public four-year colleges and universities in the U.S. are the primary unit of analysis for

this study. Because of the unique financial environment and microeconomic frameworks in

which state-funded institutions operate, this analysis excludes all private institutions. The

Delta Cost Project provided institution-level data from the U.S. Department of Education

IPEDS database. Delta Cost Project data disaggregates financial aid data between ‘‘fun-

ded’’ and ‘‘unfunded’’ sources, which is unavailable through IPEDS.

In 2002, a broad range of accounting standards changed the way some institutions report

financial aid records. Accordingly, this analysis includes those institutions charging tuition

and offering financial aid for each year between 2002 and 2008 (the most recent year

available) creating a panel dataset of 174 institutions over 7 years (n = 1218). Institutions voluntarily reported interstate migration data for odd-numbered years, thus reducing the

sample size to include only those reporting data in all years between 2002 and 2008. All

financial data are inflation-adjusted using the 2008 Consumer Price Index.

Outcome Variable

Variables are selected based on the conceptual theory outlined above. The outcome of

interest is net tuition revenue per full-time equivalent student (NTR) which is calculated by the gross tuition revenue less tuition discounts excluding tuition waivers. Under this def-

inition, net tuition revenue is the final amount of funds brought into institutional budgets

from student tuition payments.

Predictor Variables

Net tuition revenue is expected to be a function of the following economic factors

described in the conceptual framework: resident and non-resident sticker price, resident

and non-resident enrollment, and the tuition discount rate. Sticker price is the published

amount charged to students during the fall semester and does not include other charges

such as room, board, books, supplies, or transportation. Enrollment levels by student

residency status are reported for first-time, full-time incoming freshmen students. The

percent of in-state and out-of-state freshmen is multiplied by the institution’s undergrad-

uate FTE to estimate total institutional enrollment levels based on residency status. While

not an exact measure, this procedure serves as a proxy for institutional enrollment mix.

Funded and unfunded tuition discount rates are the key predictor variables of interest and

are introduced into the model both linearly and quadratically to account for the potential

diminishing returns described in the conceptual framework.

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The purely economic model does not control for unique institutional characteristics that

are expected to influence net tuition revenues. To that end, additional variables described in

the literature review and conceptual framework are introduced in a second model. This

model includes the economic predictors in addition to such predictors as: percent of

undergraduate students who are ethnic/racial (i.e. non-white) minorities, the median SAT

score for the incoming freshman cohort, institutional selectivity, and the degree of state

subsidization. For SAT, only the 25th and 75th percentile verbal and math scores are

available in the dataset, so the average of these two data points are added together as an

estimated median SAT score. In the event that ACT is the dominant standardized test for

an institution, then these scores are converted to SAT scores based on the College Board

concordance tables (College Board 2010). Institutional selectivity is calculated by dividing

the number of admitted freshmen by the number of applicants, and state subsidization is

the total amount of current-year state appropriations by FTE. Each of these variables is

continuous in scale and is described in Table 3.

Several of these predictor variables are introduced into the model endogenously: esti-

mated in-state and out-of-state enrollment, SAT, selectivity, percent minority, and percent

low-income. While this analysis is framed around the assumption that the outcome insti-

tutions seek to maximize (or at least enhance) is net tuition revenue, there are several

alternatively compelling outcomes related to tuition discounting practices. The pursuit for

high-achieving students as measured by SAT score and selectivity, the priority of ensuring

greater student diversity along the lines of race and ethnicity, and assisting low-income

students are but three motivations driving colleges to engage in discounting. It is unclear

whether gains in net tuition revenue are leveraged to ‘‘craft a class’’ of desirable students,

or whether the opposite may occur; these variables both influence and are influenced by net tuition revenue. Additionally, the key variable of interest (the unfunded tuition discount

rate) is endogenous to the model because aid is utilized to generate revenue but institutions

generating greater revenue are able to provide additional aid to students. As a result, this

model runs the risk of yielding biased or inefficient parameter estimates. Accordingly, a

generalized method of moments (GMM) model is designed which utilizes instrumental

Table 3 Descriptive statistics of explanatory and outcome variables used in regression equation, public four-year colleges and universities only (n = 174)

Variable Mean SD

Institution’s net tuition revenue per undergraduate FTE $5,952 $2,429

Percent of undergraduates who are ethnic minorities 26.7% 18.7%

Estimated median SAT score of incoming freshman class 1,062 108

Percent of undergraduate applicants admitted (selectivity) 73.3% 15.7%

Percent of undergraduates whose family income is less than $30,000 10.0% 5.0%

Institutional revenue from state appropriations per undergrad. FTE $7,478 $3,599

In-state estimated undergraduate FTE enrollment 9,847 7,736

Out-of-state estimated undergraduate FTE enrollment 2,329 3,247

Published in-state tuition and fees $5,352 $1,810

Published out-of-state tuition and fees $13,999 $4,780

Average funded discount rate 4.3% 4.9%

Average unfunded discount rate 11.6% 9.8%

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variable techniques to improve model consistency and efficiency. Unit root tests concluded

that no endogenous predictors were stationary, thus warranting the use of this technique.

Analytical Techniques

This analysis implements an Arellano-Bond GMM technique designed for dynamic panel

data estimation (Blundell et al. 2000; Bond 2002; Roodman 2006). Within higher edu-

cation literature, GMM techniques have been used to study the impact of state higher

education finance on degree productivity (Titus 2009) and how changes in student loan

interest rates affect student loan volume (Austin 2010). One of the reasons why researchers

have found utility in GMM is because the technique allows for the inclusion of lagged

values of the outcome variable on the right-hand side of the regression equation. It is quite

likely that past outcomes (e.g. past degree productivity or loan volume) are strong pre-

dictors of current and future outcomes, but standard OLS and fixed-effects regression will

produce biased parameter estimates if lagged dependent variables are included as pre-

dictors (Kiviet 1995; Nickell 1981). In this study, we expect that past levels of net tuition

revenue are relevant predictors of future net tuition revenue values. Researchers recom-

mend using GMM to estimate dynamic models that include lagged dependent variables as

predictors (Arellano and Bond 1991; Blundell and Bond 1998).

GMM is also able to produce consistent and efficient estimates that are robust to model

endogeneity. Two-stage least squares (2SLS) methods are more commonly utilized to

improve model consistency and efficiency when endogenous variables are present, but it is

often difficult in social science research to find ‘‘good’’ instruments that are both strong and

valid (Baum et al. 2003; Halaby 2004). To generate consistent and efficient estimates,

2SLS techniques require the researcher to identify and introduce exogenous instrumental

variables that correlate with the endogenous predictor(s) while also being orthogonal to the

error term. Researchers warn, however, that the ‘‘cure’’ of introducing an exogenous

variable via 2SLS can be worse than the ‘‘disease’’ of endogeneity if the instruments are

weak or invalid (Wooldridge 2002). Alternatively, through first-differencing the equation,

GMM utilizes the lags of the differences to serve as instruments. By creating a set of

instruments from within the existing dataset, GMM generates a larger number of instru-

ments than what would be available in 2SLS (Bond 2002).

In this study, the GMM estimates are implemented in two stages, beginning with the

following equation:

yi;t ¼ ayi;t�1 þ cWi;t þ cXi;t þ gi þ ui;t � �

ð1Þ

where y is the outcome variable (net tuition revenue per FTE) for institution i in period t, yi,t-1 is the lagged value of the outcome, c is the parameter estimate, W is the vector of endogenous variables, X is the vector of exogenous variables, g is the unobserved time- invariant institution-specific effect and u is the error term. If we were to apply OLS regression to this model, the estimates would be inconsistent because the lagged variable

(yi,t-1) is correlated with the error term (gi ? ui,t) through the subscript i (Bond 2002). The first stage takes the first-difference of Eq. 1 to eliminate the unobserved institu-

tional-specific effects (gi):

yi;t � yi;t�1 ¼ a yi;t�1 � yi;t�2 � �

þ c Wi;t � Wi;t�1 � �

þ cXi;t � cXi;t�1 � �

þ ui;t � ui;t � �

ð2Þ

In the second stage (3), the lagged values of endogenous predictors are instrumented in

subsequent first-differences. These new instruments are correlated with the predictor

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variable, while remaining orthogonal to the error term. The ‘‘system’’ GMM technique

implemented in this study takes advantage of both levels and differences of the data, for

more details see Blundell and Bond (1998) and Roodman (2006). The final model is

expressed through the following equation:

yi;t ¼ a þ b1yi;t�1 þ c2 Wi;t � Wi;t�1 � �

þ c3 Xi;t � Xi;t�1 � �

þ ui;t � ui;t�1 � �

ð3Þ

where y is the inflation-adjusted net tuition revenue per FTE, a is the intercept, W is the vector of endogenous variables and X is the vector of exogenous variables for each institution (i) in each period of time (t). The error term, u, is robust to small sample sizes (Windmeijer 2005).

The successful implementation of GMM requires that the instruments meet two con-

ditions. First, instruments must provide a source of variation for the model and secondly

the lags must provide an exogenous source of variation for the model (Roodman 2006). To

meet the first condition, instruments must be strong and this strength can be identified

through the first-stage 2SLS F-value. If the F-value is greater than 10, then the instruments are generally considered to be strong although this is only a rule of thumb that econo-

metricians have yet to agree upon (Angrist 2006; Bound et al. 1995; Stock and Yogo

2002). To meet the second condition, instruments must be valid; the Hansen-J test with a chi-square distribution is implemented to address instrument validity. If the Hansen-J test is significant, then the instruments are systematically correlated with the error term, ren-

dering them invalid. Table 4 provides information on the strength and validity of the

instruments, concluding that all instruments are valid and three are unambiguously strong.

After implementing the GMM model, autocorrelation has successfully been addressed

and eliminated from the model as evidenced by the rejection of the null AR(2) Arellano-

Bond hypothesis (Arellano and Bond 1991). One additional caveat when implementing

GMM techniques rests with the total number of instruments utilized in the model. It is

possible for researchers to include too many instruments, which yields an artificial

improvement to the consistency of parameter estimates (Roodman 2009). One rule of

thumb is that the number of instruments does not exceed the number of groups. When this

occurs, the model is over-identified and estimates are biased. This analysis utilizes 73 and

99 instruments for Models 1 and 2, respectively, and a total of 174 groups.

Models with Quadratic Predictors

The funded and unfunded discount rates are introduced into the model as linear predictors

of net tuition revenue. Their quadratic values are also introduced to account for the

Table 4 F-statistics for first- stage 2SLS fixed effect estimate of instrument strength (n = 174)

* p \ 0.01, ** p \ 0.005, *** p \ 0.001

F-statistic

Percent minority enrollment 406.45***

Selectivity (% admitted) 9.52***

Median SAT of incoming cohort 99.28***

In-state FTE enrollment 97.07***

Out-of-state FTE enrollment 27.98***

Percent low-income enrollment 12.67***

Funded discount rate 16.59***

Unfunded discount rate 19.20***

274 Res High Educ (2012) 53:263–281

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potential diminishing returns that are expected to exist with the outcome variable. Under

the diminishing return principle, the linear relationship should yield positive coefficient

estimates representing an upward-sloping relationship between discount rates and net

tuition revenue. The quadratic value is expected to be negatively-sloping which would

indicate that at some point the linear value begins to diminish downwards toward zero. By

calculating the vertex of these coefficients, one is able to estimate the point at which

discount rates begin to diminish net tuition revenues.

Limitations

This study is limited in various ways. First, the data source does not enable us to examine

all public four-year institutions for all years between 2002 and 2008. Only those submitting

state residency data and those providing institutional aid were included in this study, which

limited the total number of observations to account for approximately one-third of the total

public four-year population. While there is no way to address this data limitation, caution

should be taken when interpreting and generalizing these results. Second, the GMM

technique cannot be implemented for separate Carnegie Groups because the number of

instruments would invariably be larger than the number of within-group observations. It is

possible that variations among Carnegie groups exist, but the GMM technique used in this

paper would be inappropriate for such an analysis. Finally, the GMM model is designed to

offer a parsimonious solution to the challenges associated with instrumental variables.

While all instruments are jointly valid in this study, some are only moderately strong (SAT and percent poor) demonstrating that GMM models are not necessarily immune to the

challenges associated with instrumental variable techniques. Difference GMM techniques

significantly suffer from weak instrument bias, so system GMM is employed in this paper

to address this limitation.

Key Findings

The average discount rate for institutions in this sample is 15.9%; disaggregated by aid

source, the unfunded discount rate is 11.6% and the funded rate is 4.3% (Table 3). These

rates have remained relatively stable between the years 2002 and 2008. However, total

expenditures on institutional aid have increased 54% during the years studied, increasing

from $2.4 in 2002 to $3.7 billion in 2008 as have net tuition revenues. This paper has

explored the nature of this relationship, asking to what extent tuition discounting may be a

mediating factor in tuition revenue generation. Is there a systematic relationship between

aid and net tuition revenue after controlling for other factors such as tuition, enrollment,

and other institutional characteristics?

Results from this study identify a non-trivial and systematic pattern between average

institutional tuition discount rates and net tuition revenue. More specifically, unfunded

discounts generate gains in net tuition revenue, ceteris paribus, but these gains will eventually begin to diminish after a certain threshold. The economic model (Model 1)

offers a conservative estimate of this threshold, as this model does not control for such

important contextual factors as enrollment profile, external subsidies, and selectivity; the

full model (Model 2) accounts for these factors and offers a less conservative estimate for

this threshold. When interpreting the results, it is important to bear in mind that the

discount rate represents the average institution-level discount rate which is expected to

vary for each individual aid recipient.

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Results from Model 1 conform well to the economic theory described above. Holding

all else equal, tuition rates for in-state students express a positive relationship with net

tuition revenue. Institutions charging higher tuition prices yield greater net tuition revenue,

which would be expected according to the economic model. Similarly, institutions

enrolling a greater quantity of students (from both in- and out-of-state) also generate

greater quantities of net tuition revenue, holding all else equal. Tuition and enrollment are

expected to have positive relationships with net tuition revenue, as expressed in Model 1.

The Model 1 coefficient estimates for funded and unfunded tuition discounts also

behave in ways that conform to economic theory. One-unit increases in both funded and

unfunded average discount rates yield positive gains to net tuition revenue, ceteris paribus. However, the squared value of these discount rates is negative, indicating a hill-shaped

relationship between discounts and net tuition revenue. Financial gains from discounting

are experienced, but only to a certain point. The point at which gains begin to level off and

diminish towards zero differs for both funded and unfunded aid. A one-unit increase in the

funded discount rate is associated with an $83.42 per FTE increase in net tuition revenue.

When the funded discount rate reaches approximately 19%, however, these marginal

benefits begin to diminish. Similarly, unfunded discounts yield $13.21 per FTE gains in net

tuition revenue but this financial benefit begins to diminish when unfunded discounts reach

9%.

Using the purely economic model, one can empirically support the theoretical rela-

tionships described in Cheslock (2006), Martin (2005) and Breneman et al. (2001).

However, the relationship between aid and net tuition revenue is expected to vary

depending on institutional characteristics. Such factors as state appropriations, minority

and low-income student enrollment, selectivity, and SAT scores are expected to be

mediating factors that shape the extent to which aid can be leveraged for net tuition

revenue gains. Model 2 builds upon the purely economic model by controlling for these

additional variables, which results in a less conservative tipping-point estimate between

discounts and net tuition revenue gains. After adding these controls, Model 2 finds similar

patterns with all the economic variables except for funded discount rates which are no

longer found to be statistically significant.

In Model 2, the economic variables continue to conform to the expectations of eco-

nomic theory where tuition and enrollment remain positively associated with net tuition

revenue. Unfunded tuition discounts express a positive relationship with net tuition rev-

enue where a one-unit increase in the discount rate yields a $14.40 increase in net tuition

revenue per FTE. The point at which the marginal financial benefit of unfunded discounts

begins to level off and diminish towards zero is estimated at 12.7%. So, an institution that

offers unfunded tuition discounts will be expected to generate net tuition gains up to

approximately 13%, but beyond this point the net tuition revenue per FTE is estimated to

decline.

Findings from Models 1 and 2 empirically support what has been theoretically described

in the tuition discounting literature. That is, tuition discounts from unfunded sources can

yield financial benefits to public colleges and universities. Public sector institutional

leaders may be inclined to follow their private sector counterparts by leveraging aid to

generate tuition revenues; however, results from this study indicate that discounting

practices run the risk of fiscal insolvency. Institutions may desire to aid all students for

various reasons, but the financial reality is that there are significant financial risks asso-

ciated with aiding students from unfunded revenue streams. Findings suggest that unfunded

tuition discounts can be used for revenue management but they begin to erode revenues

when the rate exceeds 13%. Funded discount rates do not have a systematic pattern across

276 Res High Educ (2012) 53:263–281

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the two models, so the following section will synthesize the implications associated with

unfunded tuition discounts and will offer suggestions for further research. Results from the

two models are provided in Table 5.

Conclusions and Further Research

The primary purpose of this study was to identify whether or to what extent tuition

discounting yields net financial benefits to public four-year college and university budgets.

Much of the literature on tuition discounting focuses on the enrollment management

Table 5 Regression models explaining net tuition revenue per FTE, 2002–2008

Small sample standard errors (Windmeijer 2005) presented in parenthesis

* p \ 0.01, ** p \ 0.005, *** p \ 0.001

Model 1 Model 2

Lagged net tuition revenue per FTE 0.503*** (0.022)

0.804*** (0.018)

In-state FTE enrollment 0.023*** (0.004)

0.012*** (0.003)

Out-of-state FTE enrollment 0.079*** (0.008)

0.062*** (0.006)

In-state sticker-price tuition 0.395*** (0.025)

0.149*** (0.014)

Out-of-state sticker-price tuition 0.025** (0.008)

0.008 (0.005)

Funded discount rate (%) -0.228* (0.121)

54.724*** (9.009)

Funded discount rate (% squared) -1.374*** (0.331)

-2.134*** (0.289)

Unfunded discount rate (%) 5.513 (9.600)

13.530** (6.393)

Unfunded discount rate (% squared) -1.439*** (0.234)

-0.513*** (0.131)

Selectivity (% admitted) – -354.017** (172.135)

Percent minority enrollment – -190.896 (147.037)

Median SAT of incoming cohort – 1.143*** (0.349)

Percent low-income enrollment – 1,834.410** (403.259)

State appropriations per FTE – -0.047*** (0.007)

Constant 536.047*** (90.016)

-686.346* (397.674)

Num. of groups 174 143

Num. of instruments 73 99

Post-hoc tests

Arellano-Bond test for AR(1) 0.000*** 0.000***

Arellano-Bond test for AR(2) 0.321 0.412

Hansen-J test statistic 0.071 0.444

Difference-in Hansen 0.421 0.778

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function of aiding students, leaving a gap in what is known concerning discounting’s role

in revenue management. Given the austere fiscal environment in the public sector, colleges

and universities are looking for ways to maximize revenue from all sources—particularly

student tuition revenue.

This study concluded that public institutions are able to leverage unfunded discounts to

generate net tuition revenue, but after the rate exceeds approximately 13% these benefits

begin to diminish. The average unfunded discount for the sample is 11.6% indicating that a

significant amount of institutions may be running discounts near or beyond a point of

economic efficiency. Of the 174 institutions included in this study, 89 offered unfunded

discounts in excess of 13% between the years 2002 and 2008. These institutions may be at

the greatest risk of diminishing their net tuition revenues due to their discounting practices.

Three key implications are associated with these findings. First, the practice of aiding

students from unfunded sources has significant opportunity costs that may potentially

interfere with other institutional objectives. Since unfunded discounts are made available

through operating budgets, resources that support aid programs may be competing with

other institutional priorities. While the scope of this analysis did not examine the tradeoffs

associated with spending money on financial aid, the nature of aiding students from

unfunded sources will inevitably impact other institutional objectives.

Institutional aid expenditures are the fastest-growing item in most public colleges’

budgets. This practice accounts for billions of dollars each year and in tight financial times

every dollar spent is viewed with scrutiny. This is especially true with regard to expen-

ditures that are not central to the teaching, research, and service missions of public

institutions. If a college is aiding students through unfunded sources, then internal stake-

holders such as faculty, trustees, and non-aided students may begin to scrutinize the

collective benefits (particularly those associated with net tuition revenue) that are gener-

ated by engaging in this practice. The ability to anticipate and identify these opportunity

costs may become increasingly relevant to those institutions seeking to increase their

unfunded tuition discount rate. Further research could examine whether and to what extent

changes in institutional aid expenditures are associated with systematic changes in ‘‘mis-

sion-critical’’ or other institutional expenditures items.

Second, an institution’s desire to achieve enrollment management objectives and their

capacity to generate tuition revenue are two competing but reconcilable goals. Tuition

discounting programs are often viewed as enrollment management tools for crafting a class

of desirable students, but they also serve revenue management functions. By strategically

targeting aid, it is possible for institutions to maximize (or at least enhance) net tuition

revenues. Therefore, it is not unreasonable to posit that institutions can jointly strive for

crafting a class of desirable students while simultaneously enhancing their revenue profiles.

Further research should continue to explore how institutional aid programs are impacting

the enrollment profile of students and revenue outcomes for institutions. Some colleges have initiated ‘‘no-loan’’ programs where funded discounts are targeted to students who

qualify for need and non-need-based criteria. Research could examine the extent to which

the initiation of these programs has simultaneously enhanced enrollment goals (e.g. student

diversity) and revenue goals. And third, aggressive price discounting from unfunded sources has non-trivial impacts

on the financial wellbeing of public institutions. University administrators may be inclined

to offer discounts to craft a class, but these efforts can only be sustained to a certain

threshold. Eventually, institutions that aid students from unfunded sources will approach

economic inefficiencies that are neither politically nor financially sustainable. In today’s

financial climate where institutions are challenged to ‘‘do more with less,’’ campus leaders

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will face greater accountability demands from trustees, budget officials, and academic

leadership to operate discounting programs that enhance tuition revenues. Institutions that

operate ‘‘deep’’ discounts will likely need to revisit their strategies and find new ways to

achieve enrollment objectives without accentuating financial risks. To inform practice in

this area, further research could examine the characteristics associated with those insti-

tutions falling beyond the 13% threshold found to diminish net tuition revenues; perhaps

these institutions enroll many lower-income students that have unmet financial need, or

perhaps they are positioned low in college ranking guides and are using aid to recruit

students with high SAT scores. These questions are beyond the scope of this paper, but

further research could examine how these institutions allocate aid based on need and

non-need criteria.

In conclusion, colleges offering no tuition discounts are bound to set themselves at a

competitive disadvantage in today’s academic marketplace. Today’s environment makes

aiding students from campus operating budgets a common business practice in the public

sector of higher education. Institutions may desire to offer aid to all students, but they are

economically constrained from doing so; as a result, they offer aid to a select group of

students in ways that are not always economically efficient. Ultimately, every institution

must design its discounting strategy that fits its own unique circumstances, but this study

raises awareness of the financial risks associated with tuition discounting.

Acknowledgments The author would like to thank David Tandberg and two anonymous reviewers for comments on previous versions of this paper.

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