HR

3/22/16, 10:48 AMThe Importance of a Training Needs Assessment

Page 1 of 7http://blog.eniweb.com/wwweniwebcom/blog/bid/87956/The-Importance-of-a-Training-Needs-Assessment

[email protected]

Dynamic Work/Life Solutions Blog Tweet 0

The Importance of a Training Needs Assessment Posted by Melissa Mayfield on Wed, Jun 20, 2012 @ 03:58 PM

Conducting a training needs assessment is a critical activity for the training and development

of employees and/or clients. Whether you are a human resource generalist or a training

specialist, you should be adept at performing a training needs assessment. To be effective

and efficient, all training programs must start with a needs assessment. Long before any

actual training occurs, the training manager must determine the: who, what, when, where,

why and how of training. To do this, the training manager must analyze as much information

as possible about the following:

Organizational culture including its goals and objectives.

Jobs and related tasks that need to be learned.

Competencies and skills that are need to perform the job.

Individuals who are to be trained

The assessment begins with a "need" which can be identified in several ways but is generally described as a

gap between what is currently in place and what is needed, now and in the future. Gaps can include

discrepancies/differences between:

What the organization expects to happen and what actually happens.

Current and desired job performance.

Existing and desired competencies and skills.

The needs assessment should be conducted at three levels: organizational analysis, task analysis and

individual analysis. Organizational analysis looks at the effectiveness of the organization and determines

where training is needed and under what conditions it will be conducted. The organizational analysis should

identify:

Environmental impacts (new laws such as ADA, FMLA, OSHA, etc.).

State of the economy and the impact on operating costs.

Subscribe to our blog

Email*

SubscribeSubscribe

Follow Me

Posts by category

ADA (1)

Affordable Care Act (4)

American Heart

Association (2)

Announcements (4)

Back Pain (1)

Back to School (3)

Bakc Health (1)

beating summer heat (1)

Behavioral Health (13)

Benefit Communication

(16)

Benefit Enrollment (3)

Benefit Fair (2)

Benefit Information Line

(11)

Benefit Information Portal

(12)

Benefit Integration (38)

benefit ROI (1)

Benefits (31)

Best Buys (1)

Search...

SolutionsSolutions Contact UsContact Us About UsAbout Us NewsNews ResourcesResources BlogBlog MembersMembers

ShareShare 2 6LikeLike ShareShare

3/22/16, 10:48 AMThe Importance of a Training Needs Assessment

Page 2 of 7http://blog.eniweb.com/wwweniwebcom/blog/bid/87956/The-Importance-of-a-Training-Needs-Assessment

Changing work force demographics and the need to address cultural or language barriers.

Changing technology and automation.

Increasing global/world market places.

Political trends such as sexual harassment and workplace violence.

Organizational goals (how effective is the organization in meetings its goals), resources available

(money, facilities; materials on hand and current, available expertise within the organization).

Climate and support for training (top management support, employee willingness to participate, and

responsibility for outcomes).

A task analysis identifies the knowledge, skills, attitudes and abilities needed to achieve optimum

performance for a group of workers. Sources for collecting this information can include:

Job descriptions

KSA analysis-- A more detailed list of specified tasks for each job including Knowledge,

Skills, Attitudes and Abilities required of incumbents.

Performance standards-- Objectives of the tasks of the job and the standards by which they will be

judged. This is needed to identify performance discrepancies.

Observe the job/sample the work.

Job inventory questionnaire-- Evaluate tasks in terms of importance and time spent performing.

Researching the "best practices" from other companies, review professional journals.

Ask questions about the job-- Of the employees, of the supervisor, of upper management.

Lastly, an individual analysis analyzes how well the individual employee is doing the job and determines which

employees need training and what kind. Sources of information available for a individual analysis include:

Performance evaluation -- Identifies weaknesses and areas of improvement.

Performance problems -- Productivity, absenteeism or tardiness, accidents, grievances, waste, product

quality, down time, repairs, equipment utilization, customer complaints.

Observation -- Observe both behavior and the results of the behavior.

Work samples -- Observe products generated.

Interviews -- Talk to manager, supervisor and employee. Ask employee about what he/she believes

he/she needs to learn.

Attitude surveys -- Measures morale, motivation, satisfaction.

The results of a needs assessment can then be used to plan instructional objectives, and the design and

delivery of your training program.

What is described here may seem like a lot of work on the front end but the payoff will be that you will be able

to plan, design and implement a training program that helps direct resources to the areas of greatest need,

those that closely relate to fulfilling the organizational goals and objectives, and will also improve productivity

of your work force.

Feel free to contact the training specialists at eni if you need assistance with your organizations training

needs.

best companies (3)

Big Data (1)

Black Friday (1)

Blogs (1)

blood pressure control (1)

broker of record (1)

brokers (1)

Bullying (2)

Calorie Control (2)

Career Coaching (1)

child care (4)

Client Relationships (21)

Client Satisfaction (17)

College (1)

Complaint Resolution (1)

Compliance (2)

Conflict Resolution (1)

connect with eni (3)

Core Values (1)

corporate culture (11)

Corporate Fraud (2)

Corporate Training (3)

Corporate Wellness

Programs (28)

Counseling (5)

Customer Retention (8)

Customer Service (24)

Data (1)

Data Breeches (1)

Data Warehouses (2)

Dealing with Cold Weather

(1)

Depression (3)

Diabetes (1)

DirectAccess (1)

EAP (21)

EAPA (1)

Education (3)

EEOC (1)

effective communication,

(1)

elder care (2)

Employee Assistance

Programs (18)

Employee Assitance

Programs (2)

Employee Benefits (7)

Employee Development (4)

employee engagement (14)

Employee Handbook (2)

Employee Orientation (4)

3/22/16, 10:48 AMThe Importance of a Training Needs Assessment

Page 3 of 7http://blog.eniweb.com/wwweniwebcom/blog/bid/87956/The-Importance-of-a-Training-Needs-Assessment

Tags: Talent Management, Surveys, Human Resource Management, Training

Elinipa Mollel December 27, 2012 at 9:53:37 AM PST

NA

PMP training courses August 12, 2013 at 12:03:57 PM PDT

"Conducting a training needs assessment is a critical activity for the training and development of

employees and/or clients."

- now of course i guess this is just what i can do these days then.

site September 17, 2013 at 2:53:55 PM PDT

Simply desire to say your article is as amazing. The clearness on your post is just great and i could

think you're a professional on this subject. Fine with your permission let me to snatch your feed to

keep updated with forthcoming post. Thank you one million and please keep up the enjoyable work.

yuyun October 23, 2013 at 11:21:20 PM PDT

It's actually a nice and useful piece of information. I'm glad that you just shared this helpful

information with us. Please stay us up to date like this agen judi bola online. Thank you for sharing.

Agen Sbobet November 4, 2013 at 7:15:20 PM PST

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time

on your blog. I have bookmarked it and I am looking forward to reading new articles. Prediksi Bola

renata November 10, 2013 at 3:14:50 AM PST

Whoa! This blog looks exactly like my old one! It's on a completely different topic but it has pretty

much the same page layout and design.Go To this web-site Great choice of colors!

mahek November 16, 2013 at 4:52:58 AM PST

Thank you for your sharing.I cogitate this is the most superiors papers gorgeous in the chain the

gratifying, there important be numerous animas analogous it your processes,i envision this

information.

employee productivity (23)

employee retention (24)

employee satisfaction (20)

Employee Theft (2)

empowerment (6)

eni (15)

eni services (17)

enrollment (1)

enrollment services (3)

events (1)

Executive Training (1)

Fair Labor Standards Act

(1)

Fall (2)

Fall Activities (2)

Fall Shopping (1)

Fiber (1)

Fitness (3)

Fraud (2)

fundraising (1)

Gamification (1)

Gap Plans (1)

Good Sleeping Habits (1)

Health Advocacy (28)

health and wellness (24)

Health Care (15)

Health Care Exchanges (4)

Health Care Reform (13)

Health Fair (1)

Health Insurance (27)

health insurance plans (1)

Healthy Eating (8)

heart disease prevention

(2)

heart health (1)

high blood pressure (1)

HIPAA (1)

Holiday Depression (1)

holiday fitness (1)

Holiday Shopping (1)

Holiday Stress (3)

holiday weight gain, (1)

Holidays (3)

Hours of Service (1)

HR technology (7)

HRCI Credit (1)

Human Capital Design

Team (2)

Human Resource

Management (41)

Human Resources (38)

3/22/16, 10:48 AMThe Importance of a Training Needs Assessment

Page 4 of 7http://blog.eniweb.com/wwweniwebcom/blog/bid/87956/The-Importance-of-a-Training-Needs-Assessment

Judi Bola November 25, 2013 at 2:38:14 AM PST

I agree with you. This post is truly inspiring. I like your post and everything you share with us is

current and very informative, I want to bookmark the page so I can return here from you that you

have done a fantastic job. Agen Sbobet Ibcbet

Agen Bola December 18, 2013 at 1:34:26 AM PST

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time

on your blog. I have bookmarked it and I am looking forward to reading new articles. Judi Bola

Agen Texas Poker January 11, 2014 at 10:49:34 PM PST

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time

on your blog. I have bookmarked it and I am looking forward to reading new articles.

click January 13, 2014 at 5:32:55 PM PST

fantastic put up, very informative. I wonder why the other specialists of this sector do not realize this.

You should continue your writing. I am confident, you've a great readers' base already!

this site March 3, 2014 at 2:32:09 PM PST

Appreciate you for sharing these wonderful threads. In addition, an excellent travel and medical

insurance strategy can often relieve those worries that come with travelling abroad. Your medical

crisis can shortly become very expensive and that's absolute to quickly slam a financial burden on the

family finances. Setting up in place the excellent travel insurance offer prior to leaving is well worth

the time and effort. Thank you

Find Out More March 16, 2014 at 10:44:54 PM PDT

I?m impressed, I must say. Actually rarely do I encounter a blog that?s both educative and

entertaining, and let me let you know, you could have hit the nail on the head. Your concept is

excellent; the difficulty is one thing that not enough individuals are speaking intelligently about. I am

very joyful that I stumbled throughout this in my seek for something regarding this.

gambling soccer March 18, 2014 at 2:07:32 AM PDT

I really appreciate the kind of topics post here. Thanks for sharing us a great information that is

actually helpful. Good day!

Icebreakers (2)

Insurance (1)

Insurance while traveling

(1)

Integrated Benefits (22)

Integrated Technology (9)

Internal Customer Service

(1)

Intervention (1)

IPAD (2)

IT (11)

Keep Kids Busy During

Summer (1)

Lab Work (1)

Life Coaching (1)

Life Events (2)

Managing Prescription

Costs (1)

medical plan (3)

medical terminology (1)

Medicare (1)

Migraine Prevention (1)

Migraines (1)

Millennials (1)

Minimum Essential

Coverage (1)

Minimum Wage (1)

Mobile Applications (3)

Mobile Apps (6)

Moving (2)

Needs Assessment (2)

New Year's Resolutions (1)

nutrition (2)

Onboarding (1)

Organizational Training (1)

outsourced HR (8)

Overtime (2)

Pay for Play Rules (1)

PDA (1)

Performance Agreements

(1)

performance appraisals (1)

performance reviews (1)

Personal Assistant (30)

Pet Insurance (1)

Portion Control (1)

Pregnancy Discrimination

(1)

Prescriptions (1)

Preventative Care (1)

Preventing Fraud (1)

3/22/16, 10:48 AMThe Importance of a Training Needs Assessment

Page 5 of 7http://blog.eniweb.com/wwweniwebcom/blog/bid/87956/The-Importance-of-a-Training-Needs-Assessment

online soccer gambling March 18, 2014 at 2:09:09 AM PDT

This is a very good post. Just wonderful. Truly, I am amazed at what informative things you've told us

today

agent sbobet March 18, 2014 at 2:10:02 AM PDT

This is a very good post. Just wonderful. Truly, I am amazed at what informative things you've told us

today. Thanks a million for that.

sbobet March 18, 2014 at 2:10:38 AM PDT

Thanks for taking the time to discuss this, I feel about it and love learning more on this topic. If

possible, as you gain expertise, would you mind updating your blog with more information? It is

extremely helpful for me.

online gambling March 18, 2014 at 2:11:11 AM PDT

I really enjoy simply reading all of your weblogs. Simply wanted to inform you that you have people

like me who appreciate your work. Definitely a great post

my website March 20, 2014 at 5:45:01 AM PDT

now of course i do agree with what you just said here. cara mengobati keputihan secara alami

azhop March 21, 2014 at 1:26:58 AM PDT

I am really enjoying reading your well written articles. It looks like you spend a lot of effort and time

on your blog. I have bookmarked it and I am looking forward to reading new articles

oS May 20, 2014 at 12:16:57 AM PDT

Togel singapura

Excellent post, I agree with you 100%! I’m always scouring the Internet for new information and

learning whatever I can, and in doing so I sometimes leave comments on blogs. I don’t do it for SEO

purposes necessarily, but to learn new things.

Alat bantu pria June 19, 2014 at 10:31:04 AM PDT

I am happy to find your website and can join to comment

prioritize (1)

Professional Development

(1)

Project Management (4)

raising children (2)

Recipe (1)

Record Keeping (1)

Recruitment (5)

Reporting (1)

Resolutions (1)

Retention (1)

ROI (4)

Safety (1)

Sales (2)

Sarbanes Oxley (2)

Sarbanes Oxley

Compliance (2)

Sarbanes-Oxley Act (2)

School (1)

School Lunches (1)

Seasonal Affective Disorder

(2)

SHRM (4)

Skin Cancer Prevention (1)

Sleep (1)

Social Media (2)

Software Updates (1)

Spring Break (1)

Spring Cleaning (1)

stress management (10)

stress relief (11)

stretching (1)

Substance Abuse (1)

summer activities (3)

Summer Activity Tips (1)

Summer Safety (1)

Sun Protection (1)

Surveys (4)

Talent Management (16)

Technology (10)

Technology Trends (2)

Technology. Vendors (5)

Teen Depression (2)

time management (1)

Tips Hotline (4)

Trade Shows (7)

Training (17)

Travel Planning (2)

Posts by popularity

3/22/16, 10:48 AMThe Importance of a Training Needs Assessment

Page 6 of 7http://blog.eniweb.com/wwweniwebcom/blog/bid/87956/The-Importance-of-a-Training-Needs-Assessment

Obat perontok bulu June 19, 2014 at 10:35:19 AM PDT

I think is very valuable to be able to read your writing, and on this occasion will I use for my reference

source

democracy alliance donor list August 4, 2014 at 10:32:55 PM PDT

Blog is very good, I like it! Thank you for you sharing!Your blog is really helps for my search and i

really like it

shambel geahun September 9, 2014 at 11:16:34 PM PDT

I like your blog since it is highly related with my career.

dominoqq November 2, 2014 at 2:29:03 AM PST

thank you for share this..look awesome

bandar domino online

Noshaba December 8, 2014 at 10:39:02 AM PST

its informative

Accredited High School Diploma April 30, 2015 at 2:13:43 AM PDT

Nice one, there's truly some sensible points on this website a number of my readers might realize

this useful; i have to send a link, several thanks.

Accredited High School Diploma April 30, 2015 at 2:13:43 AM PDT

Nice one, there's truly some sensible points on this website a number of my readers might realize

this useful; i have to send a link, several thanks.

Accredited High School Diploma April 30, 2015 at 2:13:43 AM PDT

Nice one, there's truly some sensible points on this website a number of my readers might realize

this useful; i have to send a link, several thanks.

The Importance of a

Training Needs Assessment

How to Attract and Retain

Today’s Best Employees

Summer Safety Tips

Brought To You By eni

Icebreakers Can Provide

Value to Your Training

eni Named One of 2016’s

Best Companies to Work

for in New York State

Keys to Successfully

Interviewing a Candidate

eni CEO Leads Prestigious

Panel at National Wellness

Congress

eni’s CEO Gene Raymondi

to speak at the 2013 Total

Rewards Conference

Download eni’s

Complimentary Benefit

Integration eBook

Lab Work FAQ’s Brought to

you by eni’s Health

Advocates

3/22/16, 10:48 AMThe Importance of a Training Needs Assessment

Page 7 of 7http://blog.eniweb.com/wwweniwebcom/blog/bid/87956/The-Importance-of-a-Training-Needs-Assessment

PROVIDERS BROKERS MEMBERS DIRECTACCESS LOGIN