HCM

1. Patient-, family-, and community-centeredness

2. Knowledge of the health industry and responding/adapting to new developments

3. Leadership

4. Designing, structuring, prioritizing, and coordinating work to be done

5. Accomplishing goals by working through a diversity of others (e.g., diversity of professional levels, skills/knowledge/abilities, multicultural)

6. Professionalism, ethics, passion, compassion, and integrity

7. Communication (oral, written, listening), responsiveness, and trust-building

8. Motivating, coaching, training, developing, supervising, and handling multiple simultaneous responsibilities

9. Strategic planning

10. Relationship management and teamwork

11. Analytical/critical thinking and decision-making

12. Conflict management, negotiation, and resolution

13. Organizational analysis and improvement

14. Change management

15. Crisis management

16. Financial management and raising/managing capital

17. Computer skills and information management

18. Project management

19. Recruiting, retaining, applying, compensating, and evaluating human resources

20. Stress management