Professor Eliud

BU3310: Week 4 Planning and Managing Resources

Analysis 4.1

Managing Schedules for Success

1

FedEx ships time-sensitive packages around the world to meet the needs of its customers. Scheduling materials as

well as human resources is critical for the success of this company.

Use the ITT Tech Virtual Library and the Internet to research the operations process used by FedEx as it relates to

the management of resources—including humans and equipment—and write a paper that covers the following:

Classify the job types at FedEx.

Explain the skills that would be needed for each job type.

Identify the primary work schedule for each job type and the associated work rules.

Explain how you would manage the storage and scheduling of trucks and aircrafts to ensure delivery to

customers on time.

Cite references to support your answer and adhere to APA standards.

Tip: To refine your research on the Internet, consider using keywords, such as operations process at “FedEx,”

“FedEx operations management tools,” “FedEx jobs USA,” and “FedEx careers.”

Submission Requirements:

• Submit your response in a minimum of three pages in a Microsoft Word document.

• Include a “References” page, highlighting the resources used from the textbook, the ITT Tech Virtual

Library, and credible websites to substantiate your answers. All citations should be in APA format. See ITT

Tech Virtual Library> Reference (tab)> Frequently Used Categories> Grammar, Writing and Style> APA

Formatting and Style Guide for help in APA formatting.

• Adhere to the standard English grammar, spelling, and punctuation requirements.

• Font: Arial, 12-point, and double-spaced.

Evaluation Criteria:

Click here to download the grading rubric. Your submission will be evaluated using this rubric based on the

following points:

Did you identify the type of jobs used by FedEx?

Did you list the skills that would be needed for each job type?

For each identified job type, did you identify the primary work schedule and associated work rules?

BU3310: Week 4 Planning and Managing Resources

Analysis 4.1

Managing Schedules for Success

2

Did you explain the steps that you would take to manage the storage and scheduling of trucks and

aircrafts at FedEx?