Wttiten Assignments for intro fo Business

Introduction to Business Dr. Jo Ann Rawley

First Writing Assignment

The purpose of this assignment is to become familiar with the format that all papers should follow for this course. Use the “Instructions for Written Assignments” handout for required font type, font size, heading, etc.

Feel free to use the computer lab on the first floor of Penn Hall. You will need your RACC ID card. If you want to print out your paper using the RACC printers, you will need your WebAdvisor name and password. There is a 500-page limit per student, per semester.

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Write a one to two-page paper with at least four (4) paragraphs:

Introduction – Describe two businesses with which you currently interact or have had experience with in the past (either in person or on the Internet) and how these affect your life positively or negatively.

Next paragraph – Evaluate the customer service* of business A.

Next Paragraph – Evaluate the customer service* of business B.

*Customer service might include product quality, product availability, pricing, parking, cleanliness, ease of check-out, item return policy, friendliness of employees, accessibility, etc.

On a scale of 1 to 5, rate each business.

5 – excellent service, always exceeds my expectations

4 – good service, always meets my expectations

3 – fair service, usually is adequate but I have some complaints from time to time

2 – poor service, does only what is required, I’d like to find another place to do business

1 – unsatisfactory service, I’m not planning to go back

Conclusion – Restate the main points brought out in your previous paragraphs.

Submit your paper in the labeled drop box in “Materials” on ANGEL.