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TRIIMB

Human Resources Business Partner

10+ YEARS OF LEADING, SUPPORTING & ENHANCING OPERATION FUNCTIONS

Versatile, business-minded leader with extensive experience directing HR operations in alignment with complex corporate requirements. Analytical strategist skilled in uncovering operational deficiencies, spearheading new technology initiatives and positioning teams to impart positive change. Engaging, collaborative leadership qualities, proven in motivating and mobilizing employees toward goal of continuously achieving HR excellence.

Areas Of Expertise

· HR Management

· Policy Development

· Benefits Administration

· Compensation Oversight

· Operations Management

· Strategic Planning

· Employee Relations

· Training & Development

· Vendor Management

· Continuous Improvement

· Labor Laws

· Regulatory Compliance

· Team Leadership

· Communications

· MS Office, ADP, Workday, Jira

Professional Experience

FIELD SERVICES CONSULTANT 2015 – Present

PRO Unlimited, Inc. San Francisco, CA

Offers critical support and consultation to global organizations and clients. Supports and drives delivery of consulting services through superior client relationships. Contributes to a planned and strategic approach of client and account expansion. Demonstrates a sense of urgency about results, doing everything possible to meet goals and deadlines while incorporating strong business values and achieving business improvements and impact.

Key Achievements & Engagements

· Seamlessly integrates with a broad spectrum of industries and performs at a high level of efficiency

· Understands comprehensive solutions and product offerings, points-of-view, frameworks, delivery tools, and processes and how to improve them for greater efficiencies.

HUMAN RESOURCES REPRESENTATIVE 2009 – 2015

MasterControl, Inc. Salt Lake City, UT

Strategic business partner advising employees on information related to benefits and 401(k) plans. Devised and integrated personnel policies, standard operating procedures, handbooks and new-hire training documentation. Authority over leave administration, including employee notifications and vendor management, disability programs and health benefits. Performed diligent salary survey research for both exempt and non-exempt positions. Delivered large global employee events.

Key Achievements & Engagements

· Seamlessly implemented company's first sourcing tracking system

· Updated and refined critical HR metrics using reporting tools on HRMS database

· Designed and developed the Payroll Processing Manual and HR Operations Manual

· Awarded Employee of the Year in Corporate Services, 2012

HUMAN RESOURCES MANAGER 2007 – 2009

TrueNorth Academy, LLC American Fork, UT

Analyzed and improved compensation and benefits policies to ensure compliant, competitive offerings. Mitigated personnel issues ranging from understaffing and workflow optimization to conflict resolution and terminations. Oversaw all aspects of group health plans in line with employee and business needs.

Key Achievements & Engagements

· Innovated comprehensive eLearning training for new hires on company culture, benefits and on-boarding

· Crucial liaison between employees and brokers, vendors and benefit carriers

DEPARTMENT SPECIALIST 2006 – 2007

The Home Depot American Fork, UT

Generated revenue through promotion and sale of comprehensive suite of products and services. Fostered positive customer experiences via responsive communications and prompt issue resolution.

GENERAL MERCHANDISE MANAGER 2004 – 2006

Monarch Harley-Davidson Orem, UT

Directed clothing department operations through the management of retail employees, including purchasing, inventories, team performance and development of visual marketing strategies. Handled sales forecasting, sales analysis, consumer purchasing and inventory processes.

Key Achievements & Engagements

· Successfully on-boarded, trained, and managed a team in the general merchandise department

· Significantly increased customer satisfaction through improved team interactions and customer incentives

Education

COLORADO STATE UNIVERSITY – GLOBAL, Bachelor of Science, Business Management, Ant. February 2016

Award of Completion in Managing Business Fundamentals in the Global Marketplace

UTAH VALLEY UNIVERSITY, Orem, UT, Associate of Science, Business Management, 2010

Graduated with Honors Awards: Dean's List, Honors, Phi Beta Kappa, Beta Gamma Sigma, Golden Key

Coursework in Business Law, Organizational Behavior, Human Resource Management, Finance, and Accounting

Certifications

HR CERTIFICATION INSTITUTE, Professional in Human Resources (PHR), June 2008

SOCIETY FOR HUMAN RESOURCE MANAGEMENT, SHRM Certified Professional (SHRM-CP), December 2015