Diversity Management Proposal.

The success of any organization depends on the unique personalities and differences exhibited by the employees in the course of their performance. The differences result in various input styles that impact on the overall performance of the organization. As the organization expands its operational scales, it is bound to experience this rich diversity of skill application from among its employees and this is the essence of diversity (Ray, 2009). The diversity is of various aspects and forms such as race, gender, organizational structures and function, communication and education among others. This paper focuses on communication as diversity issue that affects organizations, a case study of the Pizza Inn Restaurant Company.

The success of any organization that is experiencing economies of scale depends on communication strategies. These include the sources used to retrieve information about the organization, the means, and channels used to convey the intended information to either the employees or the target audience for such information. The relationship between the top managerial personnel and the employees, either senior or junior is highly affected by the channels and methods used to pass such information.

Being a multinational company specialized in quality food production; the inadequate passing of information from one central place to other satellite branches in various parts of the world can result in significant confusion in operational structures and consequently reduced revenue maximization (Osilaja & University of La Verne, 2009). Execution of effective communication strategies, however, must start from the central headquarters from among the managers and the employee. Failure to give any required information relating to the business operations to the workers and seek suitable remedies from them makes them feel worthless in matters contribution to decision making that is crucial to the success of the food company. Their openness to decision-making and good will for innovating new trends required for successful growth is finally hindered.

Diversifying communication in such kind of organization with a broad customer and market margin is therefore very prudent. It does not only help to foster the attitude of openness among employees but also ensures accurate monitoring of the performance as far leadership is concerned. Besides, it provides a useful and personal commitment of leaders and managers to the organization. Incorporating real communication diversification translates into a culture that fosters achievement of the company’s set objectives and purpose, this ensures there is no deviation as far as the realization of maximum profits, and provision of efficient services is concerned.

Transparency and accountability among employees can be boosted through effective communication strategies. It ensures members of the restaurant carry out their roles to the best of their ability and the resulting output are products that can favorably compete in the competitive global market. The financial cash flows can be adequately monitored and the profits used to improve business infrastructure as well as the welfare of its employees (Hallin & Gustavsson, 2010). As a result, the overall performance of the enterprise significantly improves, and a wider market is captured. Comment by alex yousefi: This sentence is constructed in such a way that we cannot understand the meaning or determine the specific problem. It may have multiple errors. Consider rewriting the entire sentence.

Therefore, consideration of the diversification of communication is mandatory for the success of any multinational company such as the Pizza Inn restaurant corporation. Without due consideration of the various communication methodologies used, little return from the market is expected despite the existence of several branches throughout the world.

References:

Osilaja, P. D., & University of La Verne. (2009). Issues of diversity in crisis management.

(Dissertation Abstracts International, 70-3.)

Hallin, A., & Gustavsson, T. K. (2010). Organizational communication and sustainable

development: ICTs for mobility. Hershey, PA: Information Science Reference.

Ray, G. B. (2009). Language and interracial communication in the United States: Speaking in

black and white. New York: Peter Lang.