research questions

Strongly agree-5

Agree-4

Neither Agree /Disagree-3

Disagree-2

Strongly Disagree-1

Don’t know-0

1.

Menu items offer nutritional content for easy viewing

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2.

The menus offers meals from more than one food group

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3.

The food offered in the menus is very interesting

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4.

There is a rotation of the menu on a regular basis

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5.

Menu items can be made to order

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6.

Substitutes can be made to menu items

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7.

Assorted sizes are available on the menu

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8.

The menu is displayed in a tasteful way

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9.

The menu was easy to read

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10.

A staff member was available to help with the menu

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11.

Was the wait long before you placed your order

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12.

When your order was received was it prepared correctly

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13.

Once the order was placed did you have to wait long before it was received

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14.

Was the staff friendly

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15.

Was the menu overwhelming

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16.

.Were all items available to order from the menu

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17.

Is this Starbucks location the one you usually visit

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18.

Is this Starbucks location close to your house

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19.

Is this Starbucks location close to your place of employment

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20.

Is this Starbucks location the most convenient

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21.

Do you frequent Starbucks on a regular basis

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22.

If the menu at Starbucks changes will you continue to be a customer

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23.

If the quality goes down at Starbucks will you still continue to be a customer

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24.

If the prices increase will you still be a customer at Starbucks

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25.

Was the item ordered served at the right temperature

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26.

Will adding menu items to the current menu make it harder to order

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27.

Do you frequent Starbucks on your days off

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28.

Do you try new items every time you go to Starbucks

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29.

Do you order the same item every time you go to Starbucks

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30.

Do you frequent Starbucks for the atmosphere

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31.

Do you frequent Starbucks for breakfast

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32.

Do you frequent Starbucks for lunch

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33.

Do you frequent Starbucks for dinner

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34.

Do you meet with friends at Starbucks

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35.

Do you meet business associates at Starbucks

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36.

Is your experience enjoyable at Starbucks

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37.

Would you recommend Starbucks to someone you know

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38.

Is this Starbucks location kept well stocked

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39.

Is this Starbucks location clean

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40.

Is this Starbucks location organized

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