outline.rtf
- I. WHAT IS ORGANIZATIONAL BEHAVIOR?
a. The Meaning of Organizational Behavior
b. The Importance of Organizational Behavior
c. Organizational Behavior and Management
II. ORGANIZATIONAL BEHAVIOR AND THE MANAGEMENT PROCESS
III. ORGANIZATIONAL BEHAVIOR AND THE MANAGER’S JOB
a. Basic Managerial Roles
b. Critical Managerial Skills
IV. CONTEMPORARY ORGANIZATIONAL BEHAVIOR
a. Characteristics of the Field
b. Basic Concepts of the Field
V. CONTEXTUAL PERSPECTIVES ON ORGANIZATIONAL BEHAVIOR
a. Systems and Situational Perspectives
b. Interactionalism: People and Situations
VI. MANAGING FOR EFFECTIVENESS
a. Individual-Level Outcomes
b. Group- and Team-Level Outcomes
c. Organization-Level Outcomes
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