HR Homework

evaluation.docx

Annual Performance Review

Exceeds Expectations = 5

[employee has exceeded objective, time and quality]

More Than Satisfactory = 4

[employee has slightly exceeded either time and/or quality]

Satisfactory = 3

[employee has met objective, may be just under objective on time and quality]

Less Than Satisfactory = 2

[employee has not met objective on either time or quality]

Needs Improvement = 1

[employee far below on both time and quality]

Task	Objective/Measurement	Results	Comments	Ranking
Typing	96% accuracy	90%
	Complete within 48 hours of submission	Within 24 hours
Filing	98% accuracy	82%, unable to find files for labor issues
	Complete by end of the day	By end of each week
Answer phones	Answer within 3 rings	Within 2 rings
	Screens calls	Forwards all calls where she could have provided information
	Provide messages upon return or availability of staff	Feedback that messages not always given to staff
Provide information	Provide prompt and accurate information	Customers often request to speak to someone else

Task	Objective/Measurement	Results	Comments	Ranking
Input applications	100% accuracy	70%
	Complete by job ad deadline	Completed by deadline
Mail job flyers	No returns of flyers	20% of flyers returned due to address changes
	Mailed day jobs open	Mailed on time
Distribute staff mail	100% accuracy	Unable to track, staff states not receiving mail
	By end of day	Mail sometimes not received by staff
	Overnights within 10 minutes	Overnights not timely, resulting in staff missed deadlines
Log checks	100% accuracy	100% accuracy
	Provide log/checks to payroll by end of each day	Payroll often calling for logs and delivered by end of day
Recruitment folders	Created before job ad opens	Files always ready
	Applications properly filed	Applications often misfiled, discovered when applicant calls.
Job hotline	Recorded evening before job opens	Recorded timely
	Information accurate and clear	Information accurate, difficult to understand due to accent
Personnel forms	Completes by weekly deadline	Always behind, missing deadlines resulting in employee changes not processed timely
	98% accuracy	77% accuracy
OVERALL PERFORMANCE EVALUATION RANKING
Development Plan