INF 630 system Analysis

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INF630

Business Systems Analysis

This course addresses the many business systems issues unique to the

information services function within organizations. Coverage includes

information systems planning, managing the information infrastructure,

justifying information technology investments, the costing of services

and networks, evaluating information system performance, alternative

information service delivery modes, managing distributed and end-user

computing, project and operations management, systems security, and

the management of information technology professionals.

INF630: Business Systems Analysis

Online

Table of Contents

COURSE AT A GLANCE ...................................................................................................................................................................... 4

COURSE DESCRIPTION ............................................................................................................................................................................ 4

COURSE DESIGN ..................................................................................................................................................................................... 4

COURSE PREREQUISITES ......................................................................................................................................................................... 4

LEARNING OUTCOMES ........................................................................................................................................................................... 4

LEARNING RESOURCES .......................................................................................................................................................................... 5

Required Text .................................................................................................................................................................................... 5

Required Articles ............................................................................................................................................................................... 5

Required Websites ............................................................................................................................................................................. 5

COMPONENTS OF COURSE EVALUATION ................................................................................................................................... 6

DISCUSSIONS .......................................................................................................................................................................................... 6

ASSIGNMENTS ........................................................................................................................................................................................ 6

Written Assignments .......................................................................................................................................................................... 6

FINAL PROJECT ...................................................................................................................................................................................... 6

COURSE GRADING .................................................................................................................................................................................. 8

Grading Percent Breakdown ............................................................................................................................................................. 8

WEEK ONE ............................................................................................................................................................................................. 9

COURSE CONTENT .................................................................................................................................................................................. 9

Overview ........................................................................................................................................................................................... 9

Learning Outcomes ........................................................................................................................................................................... 9

Required Readings ............................................................................................................................................................................ 9

Discussions ...................................................................................................................................................................................... 10

Assignments ..................................................................................................................................................................................... 10

WEEK TWO .......................................................................................................................................................................................... 11

COURSE CONTENT ................................................................................................................................................................................ 11

Overview ......................................................................................................................................................................................... 11

Learning Outcomes ......................................................................................................................................................................... 11

Required Readings .......................................................................................................................................................................... 11

Discussions ...................................................................................................................................................................................... 11

Assignments ..................................................................................................................................................................................... 12

INF630: Business Systems Analysis

Online

WEEK THREE ...................................................................................................................................................................................... 13

COURSE CONTENT ................................................................................................................................................................................ 13

Overview ......................................................................................................................................................................................... 13

Learning Outcomes ......................................................................................................................................................................... 13

Required Readings .......................................................................................................................................................................... 13

Discussions ...................................................................................................................................................................................... 13

Assignments ..................................................................................................................................................................................... 14

WEEK FOUR ......................................................................................................................................................................................... 15

COURSE CONTENT ................................................................................................................................................................................ 15

Overview ......................................................................................................................................................................................... 15

Learning Outcomes ......................................................................................................................................................................... 15

Required Readings .......................................................................................................................................................................... 15

Discussions ...................................................................................................................................................................................... 15

Assignments ..................................................................................................................................................................................... 16

WEEK FIVE .......................................................................................................................................................................................... 17

COURSE CONTENT ................................................................................................................................................................................ 17

Overview ......................................................................................................................................................................................... 17

Learning Outcomes ......................................................................................................................................................................... 17

Required Readings .......................................................................................................................................................................... 17

Discussions ...................................................................................................................................................................................... 18

Assignments ..................................................................................................................................................................................... 18

WEEK SIX ............................................................................................................................................................................................. 20

COURSE CONTENT ................................................................................................................................................................................ 20

Overview ......................................................................................................................................................................................... 20

Learning Outcomes ......................................................................................................................................................................... 20

Required Readings .......................................................................................................................................................................... 20

Discussions ...................................................................................................................................................................................... 21

Assignments ..................................................................................................................................................................................... 21

COURSE MAP ....................................................................................................................................................................................... 22

INF630: Business Systems Analysis

Online

Course at a Glance

Course Description

This course addresses the many business systems issues unique to the information services function within organizations.

Coverage includes information systems planning, managing the information infrastructure, justifying information

technology investments, the costing of services and networks, evaluating information system performance, alternative

information service delivery modes, managing distributed and end-user computing, project and operations management,

systems security, and the management of information technology professionals.

Course Design

This course is designed to familiarize the student with business systems required in the modern business organization.

Opportunities for demonstrating the course learning outcomes are provided using various critical thinking exercises that

apply the systems planning, infrastructure, and performance concepts methodology to business problem solving and

systems recommendations. Students will have the opportunity to assimilate their cognitive knowledge and understanding

of the subject matter and put into practice the concepts learned in this course through real-world business examples that

require use of critical thinking and practical application of the subject matter.

Course Prerequisites

There are no prerequisites for INF630.

Learning Outcomes

Upon successful completion of this course, students will be able to:

1. Identify common business systems required in the modern business organization.

2. Analyze influences of high technology on increasing the business efficiencies.

3. Identify sources for industry information and application solutions.

4. Analyze cost and performance issues related to interorganization information systems.

5. Examine the impact of information technology security on the systems design process.

INF630: Business Systems Analysis

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6. Evaluate the designs of information systems offering strategic and costs advantages.

7. Assess the issues implementation and impact on business operations

Learning Resources

Required Text

Whitten, J. & Bentley, L. (2007). Systems analysis and design methods (7 th ed.). New York, NY: McGraw-Hill/Irwin.

ISBN: 9780073052335

Required Articles

Luftman, J., & Hunter, M. (2005, July). Total value of ownership: A new model. Optimize, 4(7), 51-54. (ProQuest

Document ID: 860908421).

Coffee, P. (2005, October 17). Flexibility is key to access; Linq, Xquery have promise. eWeek, 22(41), 1. (ProQuest

Document ID: 912301191).

Greenemeier, L., InformationWeek. (2007, August). One man's security mission -- Cigna security chief Craig Shumard

has his hands full locking down all the personal data that flows through the benefits provider's operations. Here's a

day in his life to learn how he does it. Insurance & Technology, 32(8), 40. (ProQuest Document

ID: 1313388111).

Weikum, G., Kasneci, G., Ramanath, M., & Suchanek F. (2009, April). Database and information-retrieval methods for

knowledge discovery. Communications of the ACM, 52(4), 56. Abstract. (ProQuest Document ID: 1682393011).

Required Websites

Systems Analysis & Design Methods companion website:

http://highered.mcgraw-hill.com/sites/0073052337/information_center_view0/

INF630: Business Systems Analysis

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Components of Course Evaluation

Multiple measures of evaluation are used in the course, allowing students opportunities to demonstrate their learning in

more than one way, and giving consideration to individual learning styles. Course components that will be evaluated

include:

Discussions

Each week students will participate in online discussions with classmates, which are related to the week’s readings. These

discussions replace the interactive dialogue that occurs in the traditional classroom setting. Each week, students’ initial

discussion posts are due by 11:59 p.m. (of the time zone in which each student resides) on Day 3 (Thursday). Students

will have until 11:59 p.m. on Day 7 (the following Monday) to make the required minimum number of response posts to

classmates. Discussions represent 25% of the overall course grade.

Assignments

Written Assignments

There is a written assignment due in Weeks One through Five of this course. You should incorporate a minimum of two

industry-related sources into each paper with at least one from ProQuest. These assignments must reflect college-level

writing and critical thinking. Assignments represent 50% of the overall course grade.

Final Project

The final assignment for this course is a Systems Analysis Report. The purpose of the Systems Analysis Report is for you

to culminate the learning achieved in the course by describing your understanding and application of knowledge in the

field of business systems through the creation of a report. The Final Project represents 25% of the overall course

grade.

Focus of the Final Project

Your systems analysis report will consist of several steps. Use the following situations to create your analysis. Include all

components in one seamless report. Your final report must be 10 - 15 pages, double-spaced, and in APA format.

INF630: Business Systems Analysis

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You are working as a system designer for a company that manufactures heavy-duty power tools used by contractors.

Every month, your regional sales and service centers batch together the hard copy repair orders for work performed under

warranty. They are sent to headquarters, where they are run through a legacy mainframe batch process. A report is then

generated, which the engineers analyze for signs of any problem trends in the new models. The company's CEO has

decided that this process is far too slow in today's highly competitive business environment and wants to replace the

legacy system as soon as possible with something more contemporary.

To begin this assignment, research and prepare the following:

 Prepare an estimated cost for client-server system alternative as illustrated in Figure 11-2.

 Identify at least three candidate system solutions and describe them in a candidate systems matrix using Figures

11-6 and 11-7 as examples.

 Prepare a feasibility analysis matrix, using candidate system solutions you identified and described above. Use

Figures 11-8 and 11-9 as your template, but choose the weighting factors that you feel would be most appropriate

in this situation. For purposes of this exercise, you may provide an estimate of the economic feasibility.

 Once the feasibility analysis matrix has been complete, write the feasibility report to executive-level managers,

using the appropriate format shown in Figure 11-10.

Include all documents, charts, and graphs you created in preparation for this report in your final report. Your report should

include sufficient detail to demonstrate how you obtained your information and arrived at the conclusions and

recommendations.

Writing the Systems Analysis Report:

The Paper:

 Must be 10 - 15 double-spaced pages in length and formatted according to APA style as outlined in the Ashford

Writing Center.

 Must include a cover page that includes:

o Student’s name

o Course name and number

o Title of paper

o Instructor’s name

o Date submitted

INF630: Business Systems Analysis

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 Must include an introductory paragraph with a succinct thesis statement.

 Must address the topic of the paper with critical thought.

 Must conclude with a restatement of the thesis and a conclusion paragraph.

 Must include at least three scholarly sources as reference. The textbook may be used as an additional reference.

 Must use APA style as outlined in the Ashford Writing Center to document all sources.

 Must include, on the final page, a Reference Page that is completed according to APA style as outlined in the

Ashford Writing Center.

Course Grading

Grading Percent Breakdown

Discussions 25%

Assignments 50%

Final Paper 25%

Total: 100%

INF630: Business Systems Analysis

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Week One

Course Content To be completed during the first week of class

Overview

Assignment Due Date Format Grading Percent

Post Your Introduction Day 1

Discussion 1

Business Drivers Day 3 (1

st post)

Discussion 2

Project Initiation Day 3 (1

st post)

Discussion 2

Information System Day 7 Assignment

Learning Outcomes

This week students will:

1. Identify business drivers that influence information systems development.

2. Recognize technology drivers that influence information systems development.

3. Define problems, opportunities, and directives – the triggers for systems development projects.

Required Readings

1. Read the following chapters from Systems analysis & design methods:

a. Chapter 1: The Context of Systems Analysis and Design Methods

b. Chapter 2: Information System Building Blocks

c. Chapter 3: Information Systems Development

2. Read Luftman, J., & Hunter, M. (2005, July). Total value of ownership: A new model. Optimize, 4(7), 51-54.

(ProQuest Document ID: 860908421).

INF630: Business Systems Analysis

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Discussions

Participate in the following discussions:

1. 1 st Posting Due by Day 1. Post Your Introduction. Post your introduction on the discussion forum titled,

“Introductions” found in Week One. Respond to at least three of your classmates’ posts.

2. 1 st Posting Due by Day 3. Business Drivers. What are some of the business drivers for today’s information

systems? What are the most important technology drivers for today’s information systems? Respond to at least

two of your classmates’ posts.

3. 1 st Posting Due by Day 3. Project Initiation. Which stakeholders initiate most projects? What is the impetus for

most projects? Give a specific business example. Respond to at least two of your classmates’ posts.

Assignments

1. Due by Day 7. Information System. Select an information system used by a medium to large organization. The

organization can be in the public or private sector, and it can be one with which you are personally familiar or one

for which information is readily available. Develop a three to five page paper (excluding the title and reference

pages) that addresses the following:

 Describe the nature of the organization you have selected, its mission, and the high-level purpose of their

information system.

 Identify the owner of the information system.

 Describe how you would see the system processes from the viewpoint of the system owner.

 Identify the users of the information system.

 Describe how you would see the system processes from the viewpoint of the system users.

 Describe the system processes from the viewpoint of the system designer.

 Compare and contrast the essential differences in the various viewpoints you have identified.

Format your paper following APA style guidelines as outlined in the Ashford Writing Center. You must cite at

least two scholarly sources, in addition to the textbook.

INF630: Business Systems Analysis

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Week Two

Course Content To be completed during the second week of class

Overview

Assignment Due Date Format Grading Percent

Improvement vs. Engineering Day 3 (1

st post)

Discussion 2

System Analysis Day 3 (1

st post)

Discussion 2

System Improvements Day 7

Assignment 10

Learning Outcomes

This week students will:

1. Compare and contrast process improvement and process engineering.

2. Examine systems analysis and problems encountered by new analysts.

3. Define systems requirements and differentiate between functional and non-functional requirements.

Required Readings

1. Read the following chapters from Systems analysis & design methods:

a. Chapter 5: Systems Analysis

b. Chapter 6: Fact-Finding Techniques for Requirements Discovery

2. Read Coffee, P. (2005, October 17). Flexibility is key to access; Linq, Xquery have promise. eWeek, 22(41), 1.

(ProQuest Document ID: 912301191).

Discussions

Participate in the following discussions:

INF630: Business Systems Analysis

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1. 1 st Posting Due by Day 3. Improvement vs. Engineering. Explain an example when business process

improvement is more appropriate than business process engineering. Respond to at least two of your classmates’

posts.

2. 1 st Posting Due by Day 3. System Analysis. What common errors does a new systems analyst often make when

analyzing a problem? What are the potential consequences of this error? What tool can be used to help avoid this

problem? Respond to at least two of your classmates’ posts.

Assignments

1. Due by Day 7. System Improvements. Select an information system with which you are familiar, and that you

think needs to be improved, based on your experiences as an employee, customer, system user, or system owner.

Switch roles and perspectives as necessary to evaluate and develop a paper that responds to the following:

 Describe the nature of the information system you have selected.

 Describe the organization that owns and maintains the information system.

 Describe the existing business process that this system will address.

 Evaluate how this process can be improved as a result of the information system improvement.

 Develop preliminary problem statements, using the matrix format shown in Figure 5-8.

Submit your three to five page paper (excluding the title and reference pages) formatted according to APA style

guidelines as outlined in the Ashford Writing Center. In addition, you must cite at least two scholarly sources, in

addition to the textbook..

INF630: Business Systems Analysis

Online

Week Three

Course Content To be completed during the third week of class

Overview

Assignment Due Date Format Grading Percent

Use-Case Modeling Day 3 (1

st post)

Discussion 2

Databases Day 3 (1

st post)

Discussion 2

Systems Analyst Day 7

Assignment 10

Learning Outcomes

This week students will:

1. Describe uses-case modeling and its applications in project management.

2. Examine databases and database models from the perspective of creating business strategic advantages.

3. Apply the systems analysis method.

Required Readings

1. Read the following chapters from Systems analysis & design methods:

a. Chapter 7: Modeling System Requirements with Use Case

b. Chapter 8: Data Modeling and Analysis

2. Read Weikum, G., Kasneci, G., Ramanath, M., & Suchanek F. (2009, April). Database and information-retrieval

methods for knowledge discovery. Association for Computing Machinery. Communications of the ACM, 52(4),

56. Abstract. (ProQuest Document ID: 1682393011).

Discussions

Participate in the following discussions:

INF630: Business Systems Analysis

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1. 1 st Posting Due by Day 3. Use-Case Modeling. What is the relationship of use-case modeling to project

management? Why is this important? Respond to at least two of your classmates’ posts

2. 1 st Posting Due by Day 3. Databases. How can databases, and the information kept in databases, be used for a

strategic advantage? Give a specific company example of how this is achieved. Respond to at least two of your

classmates’ posts.

Assignments

1. Due by Day 7. Systems Analyst. Select an information system used in your organization or in your school.

Interview a systems analyst or designer who is familiar with the system. If you are unable to interview the analyst

or designer, find the manager responsible for the business process or the most knowledgeable user (power user) to

interview. When interviewing, follow proven methods for gathering data defined throughout the text. Prepare

your interview questions in advance so that you may assure you obtain all the needed information.

Based on your data gathering and reading, regarding use case modeling in Chapter 7, develop a three- to five-

paper (excluding the title and reference pages) that responds to the following:

 Describe the information system organization you selected.

 Create a context diagram of the system – be sure you use a readable software program such as MS Word,

MS PowerPoint, or Visio to create your diagram. Copy and paste the diagram into your paper. Do not

include the diagram as a separate file.

 Identify the business actors.

 Create an actor glossary.

 Identify the business requirements essential to use cases.

 Create a case glossary.

Your paper must be formatted according to APA style guielines as outlined in the Ashford Writing Center and

must cite at least two scholarly sources in addition to the textbook.

INF630: Business Systems Analysis

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Week Four

Course Content To be completed during the fourth week of class

Overview

Assignment Due Date Format Grading Percent

Systems Modeling Day 3 (1

st post)

Discussion 2

The Value of Information Day 3 (1

st post)

Discussion 2

Freelance Systems Designer Day 7

Assignment 10

Learning Outcomes

This week students will:

1. Explain the value of systems modeling and systems models as a tool for designing a system.

2. Describe the economic value of information in organizations and its creation of competitive advantage.

3. Create a system analysis use-case model from business requirements.

Required Readings

1. Read the following chapters from Systems analysis & design methods:

a. Chapter 9: Process Modeling

b. Chapter 10: Object-Oriented Analysis and Modeling Using the UML

Discussions

Participate in the following discussions:

1. 1 st Posting Due by Day 3. Systems Modeling. Suppose you are starting on a project for an organization that has

never used any modeling techniques or tools in designing a system. Your manager is reluctant to change from the

INF630: Business Systems Analysis

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way they have always done things. Write a memo on why systems modeling is worth the time and resources

involved. Respond to at least two of your classmates’ posts.

2. 1 st Posting Due by Day 3. The Value of Information. It has been said that information is power and that the

separation between economically well-off nations, individuals, companies, and the like and those that are not

(economically well-off) is the use and control of information. What is the value of information? How does it

affect the viability and competitiveness of nations? Give one specific example of a nation that has accomplished

this and how it was achieved. Respond to at least two of your classmates’ posts.

Assignments

1. Due by Day 7. Freelance Systems Designer. You are currently working as a freelance systems designer and

have been asked to do some of the design work for a case-tracking information system that is being developed for

a local law firm that specializes in civil cases. The business objective is to implement a system that tracks a civil

case from the time that the law firm begins working on the lawsuit through its final adjudication.

Examine the system from the object-oriented analysis perspective you explored in Chapter 10. Consider some of

the main objects and classes you would expect to find in a law firm that specializes in civil filings and respond to

the following:

 Describe each of these classes, including their name and attributes using Figure 10-2 as an example.

 Describe any generalization/specialization relationships, using Figure 10-4 as an example.

 Identify the object/class associations, and create an object/class association table, using Figure 10-5 as an

example. Make sure to include the multiplicity for each association.

 Identify the aggregation relationships, and prepare an aggregation relationship table, using Figure 10-6 as

an example.

Submit your three to five page paper (not including title and reference pages) formatted according to APA style

guidelines as outlined in the Ashford Writing Center. You must cite at least two scholarly sources in addition to

the textbook.

INF630: Business Systems Analysis

Online

Week Five

Course Content To be completed during the fifth week of class

Overview

Assignment Due Date Format Grading Percent

ROI Analysis Day 3 (1

st post)

Discussion 2

Systems Design Day 3 (1

st post)

Discussion 2

Web-based Systems Day 7

Assignment 10

Learning Outcomes

This week students will:

1. Identify feasibility checkpoints in the system’s life cycle.

2. Perform various cost-benefit analyses using time-adjusted cost benefits

3. Differentiate among systems design strategies.

Required Readings

1. Read the following chapters from Systems analysis & design methods:

a. Chapter 11: Feasibility Analysis and the System Proposal

b. Chapter 12: Systems Design

2. Watch the video: Terra Nova Beverage Company Systems Development. This video is available in your online

classroom, under Week 5. Use this video to prepare for this week’s assignments.

INF630: Business Systems Analysis

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Discussions

Participate in the following discussions:

1. 1 st Posting Due by Day 3. ROI Analysis. ROI analyses are often done with a consideration of a technology

“life-time” of 3-5 years. Do you think that technology has an impact on business after that time period? Why or

why not? Respond to at least two of your classmates’ posts.

2. 1 st Posting Due by Day 3. Systems Design. What is the primary target of systems design and what phases are

included in the systems design? Refer to the video clip on Terra Nova Beverage Company. What two

recommendations would you make for the new system design? Provide supporting rationale. Respond to at least

two of your classmates’ posts.

Assignments

1. Due by Day 7. Web-based Systems. The grocery store, Wow Munchies, is considering developing an online

store for customers to purchase food. Review the mini case from Chapter 8 for more background information that

may help you complete this assignment.

The owner of the store believes that this capability will enable the store to grab market share from nearby Fast

Food Co., which has a Web site and delivers food to the customer. This site will allow customers to purchase any

item that is currently in stock in the store. The store will not deliver food, but will have the food bagged and ready

for pickup at the time designated by the customer. Wow Munchies has a single storefront. Develop a three-to-five

page paper (excluding the title and reference pages) that addresses the following:

 Develop an operational feasibility study.

 Evaluate whether the web site will enable Wow Munchies to gain market share. Describe what factors

will affect the operational success of this web site.

 Develop a technical feasibility study.

 Describe what you would recommend the company use in the creation and maintenance of their web site

(e.g. languages, specific hosts, encryption, etc.). Justify how your recommendations will positively affect

the site and serve to meet the site objectives.

 Develop an economic feasibility study for the investment into an e-commerce site.

Propose a reasonable discount rate for the economic feasibility study and provide rationale for the discount rate.

INF630: Business Systems Analysis

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Your paper must be formatted according to APA style guidelines as outlined in the Ashford Writing Center. Cite

at least two scholarly sources in addition to the textbook.

INF630: Business Systems Analysis

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Week Six

Course Content To be completed during the sixth week of class

Overview

Assignment Due Date Format Grading Percent

Information Technology Security Day 3 (1

st post)

Discussion 2

System Design Issues Day 3 (1

st post)

Discussion 2

Systems Analysis Report Day 7

Assignment 25

Learning Outcomes

This week students will:

1. Examine information technology security in the systems analysis process.

2. Assess system design, construction, and implementation challenges.

3. Create a systems analysis report.

Required Readings

1. Read the following chapters from Systems analysis & design methods:

a. Chapter 19: Systems Construction and Implementation

b. Chapter 20: Systems Operations and Support

2. Read Greenemeier, L. (2007, August). One man's security mission -- Cigna security chief Craig Shumard has his

hands full locking down all the personal data that flows through the benefits provider's operations. Here's a day in

his life to learn how he does it. Insurance & Technology, 32(8), 40. (ProQuest Document ID: 1313388111).

INF630: Business Systems Analysis

Online

Discussions

Participate in the following discussions:

1. 1 st Posting Due by Day 3. Information Technology Security. Research the Ashford online library and other

reputable sources (reputable technical periodicals) regarding information technology security. Give two examples

of organizations that have identified security as a priority and briefly explain how the organizations designed

systems to solve the problems identified. From your research on information technology security and the

concepts presented in the text, what is the impact of information technology security on the systems design

process? What key factors need to be addressed in the development cycle before systems construction and

implementation? After? Respond to at least two of your classmates’ posts.

2. 1 st Posting Due by Day 3. System Design Issues. If a project is poorly designed and constructed, will a well-

planned and well-executed implementation effort help the project to succeed? Will a well-designed and well-

constructed system overcome a poor implementation effort? Can you give an example of a project, system, or

product that has overcome design or implementation problems? Respond to at least two of your classmates’

posts.

Assignments

1. Due by Day 7. Final Project. The complete instructions for the Systems Analysis Report can be found in Week

Six of your online course or in the “Components of Course Evaluation” section of this guide.

INF630: Business Systems Analysis

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Course Map

The course map illustrates the careful design of the course through which each learning objective is supported by one or

more specific learning activities in order to create integrity and pedagogical depth in the learning experience.

Learning Outcome Week Assignment

1. Identify common business systems required

in the modern business organization.

 Business Drivers

 Information System

 Use-case Modeling

 System Analyst

 Systems Analysis Report

2. Analyze influences of high technology on

increasing the business efficiencies.

 Business Drivers

 Information System

 System Analysis

 System Improvements

 Systems Analysis Report

3. Identify sources for industry information and

application.

 Business Drivers

 Information System

 System Analysis

 Databases

 Systems Modeling

 Freelance Systems Designer

 Systems Analysis Report

4. Analyze costs and performance issues

related to interorganization information

systems.

 Systems Design

 Web-based Systems

 Systems Analysis Report

INF630: Business Systems Analysis

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5. Examine the impact of information

technology security on the organizational

community.

6  Information Technology Security

6. Evaluate the designs of information systems

offering strategic and cost advantages

 Databases

 The Value of Information

 ROI Analysis

 Systems Design

 Web-based Systems

 Systems Analysis Report

7. Assess the issues implementation and

impact on business operations.

 Project Initiation

 Information System

 Improvement vs. Engineering

 System Analysis

 System Improvements

 System Analysis Report