Operations Improvement Plan

Operations Improvement Plan Implementation

2/14/16

Operation improvement plan implementation

One of the most appropriate tools for collecting data is the use questionnaires. This method gives the researcher an opportunity to preplan and thus ensure that all the important aspect of the issues at hand are captured in the questions to be responded to by the respondents. There are several advantages associated with this technique that make it stand out among other methods. One the advantages is that is economical as a single individual can obtain a response from many respondents at the same time using minimum resources, (Phillips, 2015). The questions will also be uniform and standardized, and there will be a variety of answers from different respondents for the same questions.

The other appropriate tool is the use of surveys, and here data will be collected in a systematic manner. In this method, a sample of individuals from the general population will be considered and then it is from this sample the required data will be collected other than doing so in a large and cumbersome population. In addition to the two methods, there are also other tools that can be used for this purpose and these include observation and interviews. Looking at the above tools, the use of questioners will be the most appropriate for this specific purpose.

The use of questionnaires is the most appropriate because of the convenience as well as the efficiency of the method. For this method, it will take the shortest time possible to get the answers to the required questions. This is so because I will be able to predetermine the questions that I would like to get answers to and then give them out to the targeted respondents. The respondents will then fill the questionnaire which might be a yes or no, multiple choices or short answer questions. The convenience of getting short and precise answers means that there will be more room or time to get to the answers to all the predetermined questions before the respondent either gets bored or loses interest in the activity. The result will be that the process will be able to come up with a comprehensive data that covers all the area that are needed for this specific study, (Phillips, 2015).

There are several types of questionnaires, and the one that will be used for this specific task will be structured questionnaires. This is a type of questionnaire that does not give the respondents the flexibility of giving their own opinion or point of view regarding the questions in the questionnaire. They will be required to give responses in a way that will be able to reflect the specific aspect of the data collection process. For instance, if one was to give an opinion why he or is no longer using a Toyota even though they owned one back them, then will only give an answer based on the choices given on the questionnaire instead of giving their own account of what happened. This will greatly save a lot of time that could have otherwise been used by the respondents to give their account of the situation they are going through.

The data collection is a simulated process, and the respondents are therefore arbitrary. The very first thing that needs to be done before the commencement of the data collection is to identify the specific population or group of individuals who will participate in the process. After identifying the individuals who will participate in the data collection, the next thing is to identify how to reach out to these individuals. The assumption of this paper is that the population of individual who will be required to give responses to the questionnaire are individuals from a particular neighbourhood or gated community. To avoid being an inconvenience to the respondent and their business, the questionnaire will have to be convenient enough so as to get the desired results. This, therefore, brings for the need for an online and the hard copy questionnaire.

The two forms of questionnaires will go a long way to ensuring that all the as many respondents as possible are included in the process. This is because, in a community, one is bound to find that there are different individuals who have different schedules or jobs. As a result, there are those who will be coming home while other are living for work. There are also those have very demanding jobs, and therefore, they cannot afford to sit down for the questionnaire. The two forms of the questionnaires will see it through that all these types of individuals are included in the process and thus obtain a mixed and unbiased result. Those who have then time can sit down and answer the questions while at whole whereas those who might not have the time can do so through the online platform while they are working in the office, (Brijs, 2013).

The result from both online and hard copy questionnaires will then be collected and analysed systematically so as to obtain the specific information needed about the OIP and this will give the important information needed about the decline in sales of the company products. It is also from this data that possible solution to the problem can be developed based on consumer feedback regarding their preferences.

From the data obtained, the problem statement will be addressed because the response from the potential, former or current users of Toyota vehicles will give a clue of what needs to be done. The data will also give a clear picture of the issues that these individuals are facing as well as where they stand. Based on the simulated data, the information provided by the respondents supports the fact that the company has been in business long enough and, as a result, they may have compromised some of the important production qualities such as quality assurance, (Watkins, West-Meiers & Visser, 2012).

The data also coincides with the flow chart in that the majority of the responded felt that it was the time the company changed its leadership structure as well as their functional role. This is the only way to the company will be able to not only address the challenges it is facing internally but also make it through the tight competition being experienced from the other manufacturers such Ford and Chevrolet, (Watkins, West-Meiers & Visser, 2012).

The measurement strategy is based on the individuals who are still loyal to the Toyota brand in spite of the challenges that the company is facing. From the data, it can be identified why these individuals feel that they still need to use a Toyota even though the company is facing quality issues. These group of individual will form a control process which can be used to determine the progress of the company in the near future based on whether they increase or continue to decline, (Brijs, 2013). The anticipated recommendation will, therefore, be one that is focused on changing the company. New leadership styles should be incorporated to ensure that there is an efficient channel for the flow of information and directives in the company. This will see it though that the company take care or manages some of the major challenges that it is facing.

References

Brijs, B. (2013). Business analysis for business intelligence. Boca Raton, FL: CRC Press.

Phillips, P. (2015). Real world training evaluation. [S.l.]: Amer Soc For Training &.

Watkins, R., West-Meiers, M., & Visser, Y. (2012). A guide to assessing needs. Washington, D.C.: World Bank.