Jw10

Tatiane Hatchoua

Southern New Hampshire University

2/18/2016

The healthcare process refers to the procedure followed in providing the patient with the medical care they need. Important is to note that the healthcare process is mostly composed of three parties that work together in mutuality to ensure the end goal is achieved. These parties are Health Information Officers, the Patient, and the Doctor. Health Information Technology is essential for ensuring that the records of the patient are well kept and that the history of the medical condition is analysed. The doctor is important as well as he or she is the one who will deal with the patient on a personal level and take the necessary precautions to ensure that the patient is well taken care of (Zuckerman, 2005). The paper will address the healthcare process and the role of Health Information Technology in it.

How Healthcare Organizations and Clinicians Can Go About Engaging Patients in The Healthcare Process and the role of HIT in This Process?

The healthcare organization and the clinicians need to recognise that the patient is at the centre of the healthcare process. Therefore, I am of the opinion that, the healthcare process should be tuned in such a way that the patient is included in all the decisions being made. Therefore, the healthcare organization and clinicians should, first of all, acquaint themselves with the medical history of the patient. Therefore, they would be better placed to handle any upcoming issues in the course of the treatment process. Then, the doctor should explain to the patient the conditions they are suffering from and also precisely explain to them their recommended next course of action based on their health status. Thus, in so doing, the patient would feel in the loop as far as the healthcare process is concerned.

HIT plays a significant role in the healthcare process. HIT is responsible for keeping the medical records of the patient after carefully researching on the condition of the patient and giving a detailed report on a preferable next step to be taken. Each patient should be notified of the presence of an HIT specialist handling their case. They should also be told about the input of the expert in the healthcare process as being to store the medical records of the patients confidentially and which would make it convenient for the doctor to follow up on their condition. Thus, the patient would be comfortable.

How the Healthcare Employees would interact with me?

The employees at the health care facility should interact with me openly and freely. They should be polite in a manner that maintains some respect between them and me, the patient. Additionally, they should use encouraging words to make me feel better because, being too gruesome with their description of my condition would lead to panic, a state that would not be appealing to me. My HIT product would fit into the group in the sense that, the doctors and nurses would be made aware of my condition as the patient on a need to know basis. Therefore, if a physician is attending to me, they would be sure to handle me in a way that is appropriate instead of asking me to describe how I am feeling all over again. The same applies to the nurses.

In conclusion, a patient needs to be handled with care. The patient is fragile as they are not sure about the extent of their illness. It is, therefore, important that the patient is kept in the know at all times. Healthcare organisations, as well as clinicians, have a task to include the patient in the healthcare process. At the end of the day, the patient ends up being happier and content with the kind of service they received. Finally, the role of HIT in the healthcare process cannot be emphasised enough (Walshe, 2011).

References

Walshe, K., & Smith, J. (2011). Healthcare management. Maidenhead, Berkshire: McGraw-Hill/Open University Press.

Zuckerman, A. M. (2005). Healthcare strategic planning. Chicago, IL: Health Administration Press.