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Running head: PROPOSAL REPORT 1

PROPOSAL REPORT 2

1. Describes the new position you will be creating and list the main responsibilities of the position: 7/7

2. Explains how this new position could benefit the company in at least three ways: 4/7

3. Describes how this position will work collaboratively with other positions in the company: 0/7 missing

4. APA compliant: 3/3

5. Grammatically and mechanically correct: 2/6 Proofread carefully---grammatical and mechanical errors are distracting.

THIS IS THE LIST SHE GRADES BY, JUST MAKE SURE THERE ALL COMPLETE

Proposal ReporT

Proposal Report for New Position of Claims Supervisor.

Situation

Claims department in Health Solution has always performed well despite the small number of claim representative. They have always reported the claims directly to the finance manager as required. However, the claim has recently jumped up. This has resulted to the hiring of more claims representative; which has been very helpful in enhancing the company’s operation but not to its full capacity.

Proposed solution

Since claim representative is relatively many, the workload of claim operations has greatly intense which I feel the new position of claim supervisor will be of a great solution. This ensures claims are handled efficiently and that compensation for valid claims is made their policyholders.

Claim supervisor description.

Claim Supervisor coordinates the services that may be needed by policyholder following an incident or accident. This may involve arranging and coordinating for approved tradespeople to make the lives or homes safe again.

Claim supervisors also liaise with external expertise such as lawyers and loss adjusters. They may become involved in adjusting loss (investigating loss), or even in legal discussions about reinstatement.

Responsibilities of a claim supervisor.

For an effective consideration, here are the supervisor’s responsibilities that will enhance workload:

He will provide advice on making a claim and the processes involved; collect accurate documents and information to proceed with a claim; process first time insurance claim notifications; analyze a claim made by a policymaker, and monitoring the progress of a claim.

The claim supervisor will also be the one contacting clients from a network of approved professional and organizing for them to make reinstatement to the policy holder. Besides, he will be the one investigating potentially fraudulent claims and ensuring the fair settlement of a valid claim. He will create relationships with forensic accountants, loss or hazard adjusters, solicitors, and legal professionals.

Claim supervisor will also handle complaints related to claims; seek legal recovery of money paid out; take responsibility for productivity and profit; manage the workforce of claim handlers, and adhere to hospital regulations.

Establishment of the new position will off-load intensive workload from the finance manager. This will result in less error occurrence due to reduced heap of workload. Besides, it will make the compensation quicker since the claims will take a shorter time to be processed. Creating the new position of a claim supervisor will mean an additional investment; hence additional returns will be expected. This will create morale to workers since there will be a smooth flow of operation which may result to goal achievement by the organization.

Clients always prefer a fast process in response to their claims. Therefore, the new position will act as the best solution since there will be fast operation due to a division of work. A new professional employee will always come with new ideas regarding his field of expertise; this will immensely boost the organization operation and win a large market share of the consumers.

Part of the organization objective is to make a profit. When the finance director is faced with a lot of work, they tend to make errors in financial entry records due to exhaustion. Therefore, slotting in the position of claim supervisor will help in accuracy maintenance that will consequently reduce errors; hence good profit margin.

References

Crane, D. L. (2016, January 17). Skills Necessary To Succeed As A Crop Insurance Agent. Retrieved from www.ag-risk.org: https://www.ag-risk.org/NCISPUBS/LAIPPUB/Art2100.htm

Graduates Prospects Limited. (2015, January 14). Insurance claims handler: Job description . Retrieved from www.prospects.ac.uk: http://www.prospects.ac.uk/insurance_claims_handler_job_description.htm

Tahouni, M. R., & Kahn, J. H. (2009). Professional Liability Insurance. Emergency Medicine Clinics of North America, 27(4), 569-581.