Running head: Chapter 4 Summary 4
Abstract
· Describe four different views of motivation at work.
· Explain the nature of the psychological contract.
· Define the difference between job satisfaction and engagement.
· Identify a system for controlling absenteeism.
· Describe different kinds of turnover and how turnover can be measured.
· Summarize the ways of managing retention.
References
Mathis, R. L., Jackson, J. H. and Valentine, S. R. (2014). Human Resource Management, Fourteenth Edition. Stamford, CT: Cengage Learning.
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