HR discussion

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Chapter  Five  

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Learning  Objec3ves  

LO.1 Define self-esteem, and explain how it can be improved with Branden’s six pillars of self-esteem.

LO.2 Define self-efficacy, and explain its sources. LO.3 Contrast high and low self-monitoring individuals, and

discuss the ethical implications of organizational identification.

LO.4 Identify and describe the Big Five personality dimensions, and specify which one is correlated most strongly with job performance.

LO.5 Describe the proactive personality and an internal locus of control.

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Learning  Objec3ves  (cont.)  

LO.6 Identify at least five of Gardner’s eight multiple intelligences.

LO.7 Distinguish between positive and negative emotions, and explain how they can be judged.

LO.8 Identify the four key components of emotional intelligence, and discuss the practical significance of emotional contagion and emotional labor.

LO.9 Explain how psychological capital, deliberate practice, luck, and humility can pave your road to success.

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An  Instruc3onal  Road  Map  for  the  Study  of   Individual  Differences  in  Chapters  5  and  6  

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Self-­‐Esteem  

!  Self-esteem 9  Belief about one’s own self worth based on an

overall self-evaluation.

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Branden’s  Six  Pillars  of  Self-­‐Esteem  

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Can  General  Self-­‐Esteem  Be   Improved?  

!  Low self-esteem can be raised more by having a person think of desirable characteristics possessed rather than of undesirable characteristics from which he is free

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Self-­‐Efficacy  

!  Self-efficacy 9  a person’s belief about his chances of

successfully accomplishing a specific task

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Self-­‐Efficacy  Beliefs  Pave  the  Way     for  Success  or  Failure  

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Managerial  Implica3ons  

!  On-the-job research evidence encourages managers to nurture self-efficacy, both in themselves and in others

!  Significant positive correlation between self- efficacy and job performance

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Self-­‐Monitoring  

!  Self-monitoring 9  the extent to which a person observes his or

her own self-expressive behavior and adapts it to the demands of the situation.

9  chameleons

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Prac3cal  Recommenda3ons  

!  For high, moderate, and low self- monitors: 9  Become more consciously aware of your self-

image and how it affects others. !  For high self-monitors:

9  Don’t overdo it by evolving from a successful chameleon into someone who is widely perceived as insincere, dishonest, phony, and untrustworthy.

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Prac3cal  Recommenda3ons  

!  For low self-monitors: 9  You can bend without breaking, so try to be a

bit more accommodating while being true to your basic beliefs. Don’t wear out your welcome when communicating.

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Organiza3onal  Iden3fica3on  

!  Organizational identification 9  occurs when one comes to integrate beliefs

about one’s organization into one’s identity

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Personality:  Concepts  and  Controversy  

!  Personality 9  the combination of stable physical and mental

characteristics that give the individual his or her identity

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The  Big  Five  Personality  Dimensions  

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Personality  and  Job  Performance  

!  Conscientiousness has the strongest positive correlation with job and training performance

!  Extraversion is associated with success for managers and salespeople

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Proac3ve  Personality  

!  Proactive Personality - 9  someone  who  is   rela3vely   unconstrained  by   situa3onal  forces  and   who  effects   environmental   change  

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Locus  of  Control  

!  Internal locus of control 9  People who believe they control the events and

consequences that affect their lives !  External locus of control

9  People who tend to attribute key outcomes in their lives to environmental causes, such as luck or fate

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Advice  and  Words  of  Cau3on  about   Personality  Tes3ng  in  the  Workplace  

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Abili3es  (Intelligence)  and   Performance  

!  Ability 9  Stable  characteris3c   responsible  for  a   person’s  maximum   physical  or  mental   performance  

!  Skill 9  Specific capacity to

manipulate objects.

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Performance  Depends  on  the  Right   Combina3on  of  Effort,  Ability,  and  Skill  

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Intelligence  and  Cogni3ve  Abili3es  

!  Intelligence 9  capacity for

constructive thinking, reasoning, and problem solving

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Two  Types  of  Abili3es  

1.  General mental ability needed for all cognitive tasks

2.  Unique to the task at hand

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Gardner’s  Mul3ple  Intelligences  

Linguis'c   Logical-­‐mathema'cal   Musical  

Body-­‐ kinesthe'c   Spa'al   Interpersonal  

Intrapersonal   Naturalist  

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Mental  Abili3es  Underlying   Performance  

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Posi3ve  and  Nega3ve  Emo3ons  

!  Emotions 9  complex, patterned, organismic reactions

to how we think we are doing in our lifelong efforts to survive and flourish and to achieve what we wish for ourselves

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Posi3ve  and  Nega3ve  Emo3ons  

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Emo3onal  Intelligence  

!  Emotional Intelligence 9  ability to manage oneself and one’s

relationships in mature and constructive ways

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Developing  Personal  and  Social  Competence   through  Emo3onal  Intelligence  

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Emo3onal  Contagion  and  Emo3onal   Labor  

!  Emotional contagion 9  Someone’s  bad  mood   sours  your  mood  

9  Can  literally  catch   another  person’s   mood  or  displayed   emo3ons  

!  Emotional labor 9  Masking true

feelings and emotions

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Psychological  Capital  

!  Psychological capital 9  Striving for success by developing one’s self-

efficacy, optimism, hope, and resiliency.

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Psychological  Capital  

!  Resiliency 9  The ability to handle pressure and quickly

bounce back from personal and career setbacks

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Improving  Your  Luck  

1. Be active and involved 2. Listen to your hunches about luck 3. Expect to be lucky no matter how bad the

situation 4. Turn your bad luck into good fortune