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The knock on most business leaders is that they don’t take the long view—that they’re fixated on achieving short-term goals to lift their pay. So which global CEOs actually delivered solid results over the long run? The 2013 version of the CEO Scorecard provides an objective answer. by Morten T. Hansen, Herminia Ibarra, and Urs Peyer

100 The Best-Performing CEOs in the World

hBr.Org

January–February 2013 harvard Business review 81

The BesT-Performing Ceos in The World

I t’s no accident that chief executives so often focus on short-term financial re- sults at the expense of longer-term per- formance. They have every incentive to do so. If they don’t make their quarterly or annual numbers, their compensa- tion drops and their jobs are in jeopardy. Stock analysts, shareholders, and often their own boards judge them harshly if they miss near-term goals. And without

equally strong pressure to manage for a future that stretches beyond 90 or 180 days, CEOs’ behavior is unlikely to change. Developing a simple yet rigorous way to gauge long-term performance is crucial; after all, in business, leaders default to managing what’s measured.

Five years ago we launched a global project to ad- dress that challenge. But we wanted to do more than just devise the right metrics. Our goal was to imple- ment a scorecard that would not only get people talking about long-term performance but also alter the way that boards, executives, consultants, and management scholars thought about and assessed CEOs. We wanted this innovation to shine a spotlight on the CEOs worldwide who had created long-term value for their companies, and we wanted to give ex- ecutives around the world critical benchmarks they could aim for.

Three years ago, in the January–February 2010 is- sue of HBR, we introduced such a scorecard. It evalu- ated chief executives on their entire tenure in office. We used it to rank the performance of nearly 2,000 CEOs. This month we are publishing a new version of that analysis. We have expanded it along two impor- tant new dimensions—making the group of CEOs we studied truly global, and examining which CEOs and companies were able to do well not only financially but also in terms of corporate social performance.

Judging Ceo Performance For the most part, we used the same methodology that we did three years ago. (See the sidebar “How We Created the Scorecard,” page 92.) We wanted to accomplish three things:

Assess the long-term performance of each CEO, from the first day on the job to the last.

(Or for CEOs still in office, until August 31, 2012, our last day of data collection.) To do this, we looked at how much total shareholder returns had changed over that time period (adjusting for country and in- dustry effects), plus the overall increase in market capitalization.

Reflect the global nature of business. In 2010 we drew candidates from the S&P Global 1200 and BRIC 40 lists; this year we worked with three other emerging-market indexes as well. The pool of CEOs studied increased by roughly one-third, from 1,999 in 2010 to 3,143 this year.

Be objective. Other rankings use reputation and surveys, which tap into popularity and ce- lebrity status, to score CEOs. Instead, we use only performance data—notably, total shareholder per- formance. Other metrics, such as sales, profitability, and innovation rates, are useful, too, but they differ by industry, which makes comparisons difficult.

Granted, one downside of using truly objective measures is that our ranking may not exclude CEOs who have disappointed stakeholders on dimensions where performance is more subjective. This can be especially challenging with CEOs from emerging markets where rules are still being established. But even though CEOs are held accountable in areas that shareholder performance cannot capture, it remains the principal standard by which they are judged.

Who’s Up, Who’s down The top 100 CEOs on our list performed exception- ally well. On average, they delivered a total share- holder return of 1,385% during their tenures and increased their firms’ market value by $40.2 billion (adjusted for inflation, dividends, share repurchases, and share issues). The contrast between their results and those of the bottom 100 CEOs was striking: On average, the bottom 100 produced a total share- holder return of -57% and presided over a loss of $13.6 billion in market value.

It comes as no surprise that the best-performing CEO over the past 17 years was Steve Jobs of Apple, who was #1 on our 2010 list as well. From 1997 to 2011, Apple’s market value increased by $359 bil- lion, and its shareholder return experienced aver- age compound annual growth of 35%. That remark-

82  Harvard Business Review January–february 2013

1

Steve Jobs

Company Apple

Industry Information Technology

tEnurE 1997–2011

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+359

mBa

unItEd statEs

6,682% 6,621%

ovErall rank

3

Yun Jong-Yong

Company Samsung Electronics

Industry Information Technology

tEnurE 1996–2008

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+128

mBa

south korEa

1,559% 1,437%

ovErall rank

2 ovErall rank

Jeffrey P. Bezos Company Amazon.com

Industry Online Retail

tEnurE 1996–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+111

mBa

unItEd statEs

12,431% 12,266%

Continued on PAGe 84

Jeff Bezos’s focus on consumers above share- holders has at times vexed Wall Street. But smart investors have stayed with his company. In 16 years as CEO of Amazon, the online retail giant he created, Bezos has delivered industry- adjusted shareholder returns of 12,266%, and the value of the company has grown by $111 billion.

Bezos took time to speak with HBR’s editor in chief, Adi Ignatius, last November 26—Cyber Monday, which set an all-time record for online sales, a category Amazon practically invented. Edited excerpts from the interview follow.

“ You Have to Be Willing to Be Misunderstood”

4

Roger Agnelli

Company Vale

Industry Materials

tEnurE 2001–2011

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+157

mBa

BrazIl

934% 1,773%

ovErall rank

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January–February 2013 harvard Business Review 83

The BesT-Performing Ceos in The World

2 Continued

Jeffrey P. Bezos hBr: When Amazon went public, in 1997, you wrote a letter to shareholders that said, “It’s all about the long term.” Did you feel you were chal- lenging orthodoxy? Bezos: We were trying to make sure we were cor- rectly advertising the event. Warren Buffett once said, “You can hold a rock concert or you can hold a ballet. Just don’t hold a rock concert and advertise it as a ballet.” A public company has to be clear about whether it’s holding a rock concert or a ballet, and then investors can decide if they want to opt in.

What does it mean from the perspective of a CEO to think long-term? If you’re long-term oriented, customer interests and shareholder interests are aligned. In the short term, that’s not always the case. We have other stakeholders, too—our employees, our vendors. We take it as an article of faith that if we put cus- tomers first, other stakeholders will also benefit, as long as they’re willing to take the long-term view. And a long-term approach is essential for invention, because you’re going to have a lot of failures along the way.

You’ve said that you like to plant seeds that may take seven years to bear fruit. Doesn’t that mean you’ll lose some battles to companies that have a more conventional, two- or three-year outlook? Maybe so, but if we had always needed to see sig- nificant financial results in two or three years, then some of the most meaningful things we’ve done would never have been started—like Kindle, Ama- zon Web Services, Amazon Prime.

How much do you care about your share price? I care very much about our shareowners, so I care very much about our long-term share price. I do not follow the stock on a daily basis, because I don’t think there’s any information in it. The economist Benjamin Graham once said, “In the short term, the stock market is a voting machine. In the long term, it’s a weighing machine.” We try to build a company that wants to be weighed, not voted on.

Does it make sense for Amazon to stay in the hardware business, which is a low-margin, low- profit area for you?

Our approach is to sell our hardware—our Kindle de- vices—at near breakeven. Then we have an ongoing relationship with customers who buy content from us: digital books, music, movies, TV shows, games, apps. We aren’t trying to make $100 every time we sell a Kindle Fire, so we don’t have to get you on the upgrade treadmill.

You have said that you would be interested, if you had the right concept and approach, in creating a physical Amazon retail experience. Why even con- sider that? We like to build innovative things, but only if we can put our own unique twist on them. If we could find something differentiated that we thought customers would like, it would be superfun.

Would developing a phone fall into that innovative category? Yeah, absolutely.

Who do you fear is your biggest challenger? We don’t get up every morning wondering, “Who are the top three companies that are going to try to kill us?” I know of companies that do that in their annual planning processes, and the competitive zeal moti- vates them. We do pay attention, but it’s not where we get our energy from.

Disruption is a rough business. Do you have any personal regrets about the pain your success has caused traditional retailers? I’m as sentimental as the next person. I have lots of childhood memories of physical books and things like that. But our job at Amazon is to build the best customer experience we can and let customers choose where they shop.

At what point will the goal change from lowering margins and building market share to making a big- ger profit? Percentage margins are not something we seek to optimize. We want to maximize the absolute-dollar free cash flow per share. If we can do that by lowering margins, we will. Free cash flow is something inves- tors can spend. They can’t spend percentage margins.

Amazon has done a great job of self-cannibalizing its revenue streams—going from Amazon Store to

84  Harvard Business Review January–february 2013

able accomplishment is likely to go unbeaten for a long time.

Jeff Bezos of Amazon.com has now climbed to the #2 spot, up from #7 in our 2010 list. Under his leadership, the company delivered industry- adjusted shareholder returns of 12,266% and saw its value increase by $111 billion. In recent years the online retailer has expanded aggressively into new segments such as cloud-based computing services, while working to get the most out of the markets it already occupies. Its revenue growth shows no signs of slowing: Sales increased by 40% in 2011.

The highest-ranked woman on the list is Meg Whitman, currently the CEO of beleaguered HP, whose performance as the CEO of eBay from 1998 to 2008 earned her the #9 spot. Overall, only 1.9% of all the CEOs we studied were women.

There was considerable turnover in the top 100—this year about half (43) of the CEOs are new to that list since 2010. The change happened largely because in creating the 2013 ranking, we examined a bigger, more international sample of CEOs. To make the top 100 in 2010, CEOs had to rank in the top 5% of the executives in the study; this year they had to land in the top 3.2%. The majority of new- comers to the top 100 are from emerging markets, not surprisingly, but eight U.S. CEOs made the cut for the first time.

One notable new name is Lars Sørensen, the CEO of Novo Nordisk, a company that made its name selling insulin for diabetics. He shot up from #233 in 2010 to #20 in our current ranking. After Sørensen took over the company, in 2000, he spent 10 years and $500 million expanding the sales force to make it truly global. When all his competitors were invest- ing in diabetes pills, Sørensen shut down Novo’s pill research and instead focused the company on its core competency—insulin and other injected dia- betes medications, notably prefilled insulin “pens” that eliminate the hassle of using a vial and syringe. His bet that sales would continue to grow in the wake of a worldwide diabetes epidemic has clearly paid off.

Even industries that have gone through tough times in recent years have seen some exceptional results. Airlines, for example, have not been do- ing well, but Air China, under the leadership of Li Jiaxiang (#17 on our list), bucked that trend. During his tenure, from 2004 to 2008, the company’s to- tal shareholder return was 1,022 percentage points higher than the average for its industry peers, while

Amazon Marketplace, from print to e-books, and so on. In most companies, moves like those would be hard to execute without organizational turmoil. How have you managed the transitions? When things get complicated, we simplify them by asking, “What’s best for the customer?” We believe that if we do that, things will work out in the long term. We can never prove that. In fact, sometimes we do price-elasticity studies, and the answer is always that we should raise prices. But we don’t, because we believe that by keeping our prices very low, we earn trust with customers, and that this will maximize free cash flow over the long term.

What have you learned about leadership from run- ning what has become a very big company? If you’re inventing and pioneering, you have to be willing to be misunderstood for long periods of time. One early example is customer reviews. A book pub- lisher told me, “You don’t understand your business. You make money when you sell things. Why do you allow negative reviews?” And I thought, “We don’t make money when we sell things; we make money when we help customers make purchase decisions.”

How do you institutionalize the ability to come up with these good, misunderstood ideas? First, there are stories we tell ourselves internally about persistence and patience, long-term think- ing, staying focused on the customer. Second, we select people who, when they wake up in the morn- ing, are thinking about how to invent on behalf of the customer. If you like a more competitively focused culture, you might find us dull. We find our culture intensely fun. We have an explorer mentality, not a conqueror mentality.

You’ve generated a lot of attention recently. Is all the publicity good for you and for Amazon? I have to be choosy—I do very little. But I do inter- views because I want customers to understand what makes us tick, how we operate, what our principles are. I think customers want to know who they’re do- ing business with.

And if you don’t talk, how in the world can we mis- understand you? Oh, believe me, that wouldn’t stop it.

hbr.org

January–February 2013 harvard business review 85

THE BEST-PERFORMING CEOS IN THE WORLD

A truly stringent standard of excellence takes into account not only what results CEOs deliver over the long term but whether they’ve positioned their companies to succeed after they’ve left the helm. Here are the CEOs whose companies did very well over their entire tenure (in the top 10% of our 3,143 CEOs) and also during the three years after their departure. Many CEOs are not eligible for this list, of course, because they are still in offi ce or because three years haven’t passed since they left.

At the top of this ranking we fi nd Tim Koogle, who was the CEO of Yahoo from 1995 to 2001. His successor, Terry Semel, increased the company’s market value by $24 billion from 2001 to 2004.

The Legacy Litmus Test

its market capitalization rose by $37 billion. With his guidance, Air China obtained a 50% share of the market in major Beijing airports and joined the larg- est airline alliance in the world.

The World of CEOs Is Not Flat With a truly global sample to study, we can do a bet- ter job of comparing countries and regions. This is a signi� cant advance; for decades most analysis of CEO performance has been U.S.-centric. Now we’re able to examine data country by country—and we � nd real di� erences when we do.

China has been the growth miracle of the past de- cade, so you might expect CEOs there to have done very well. We � nd that the opposite is true: Among the 3,143 CEOs we analyzed, the average rank of Chinese executives was 176 places lower than the average rank of U.S. executives. Only three Chinese companies’ CEOs made the top 100, though 17% of all the executives studied were from China. The Chinese leaders we asked about this discrepancy theorized that as the country’s companies become more innovation-focused, their performance will improve.

Likewise, the average rank of Japanese CEOs was 562 places lower than that of their U.S. counterparts, although this is not a big surprise, since Japan’s econ- omy has struggled for many years. On the whole, U.S. CEOs did not shine either, despite holding six of the top 10 slots. Their average rank was 215 places lower than Latin American CEOs’, 140 places lower than Indian CEOs’, and 137 places lower than British CEOs’. Continental European and U.S. CEOs ranked about the same. U.S. CEOs have not been as competi- tive on a global scale as one might think.

One bright spot is Brazil, whose CEOs make up only 4.5% of the total sample but 9% of the top 100. They include Roger Agnelli of Vale (#4) and Em- braer’s Maurício Botelho (#11). Botelho took over the state-owned company in 1995, when it was reporting losses of around $300 million a year, and over the next 12 years, built it into a world-class competitor. (Interestingly, Brazil is also overrepre- sented in the bottom 100, suggesting that compa- nies from that country play a high-risk, high-reward game.) Another standout is Mexico, whose aver- age CEO ranked 108 places higher than the average U.S. CEO.

The national and regional differences get even more interesting as we turn to the question of why some CEOs got better results than others.

1 TIM KOOGLE COMPANY Yahoo United States INDUSTRY Information Technology TENURE 1995–2001 COUNTRY-ADJUSTED TSR TENURE 566% POST-TENURE 1,041% INDUSTRY-ADJUSTED TSR TENURE 559% POST-TENURE 1,076% MARKET CAP CHANGE TENURE +14B POST-TENURE +24B

2 V.S. JAIN COMPANY Steel Authority of India India INDUSTRY Materials TENURE 2002–2006 COUNTRY-ADJUSTED TSR TENURE 788% POST-TENURE 1,759% INDUSTRY-ADJUSTED TSR TENURE 843% POST-TENURE 1,925% MARKET CAP CHANGE TENURE +10B POST-TENURE +13B

3 PANGAL JAYENDRA NAYAK COMPANY Axis Bank India INDUSTRY Financial Services TENURE 2000–2009 COUNTRY-ADJUSTED TSR TENURE 2,149% POST-TENURE 3,217% INDUSTRY-ADJUSTED TSR TENURE 1,984% POST-TENURE 2,674% MARKET CAP CHANGE TENURE +4B POST-TENURE +4B

4 JOSÉ EDUARDO DE BARROS DUTRA COMPANY Petrobras Brazil INDUSTRY Energy TENURE 2003–2005 COUNTRY-ADJUSTED TSR TENURE 58% POST-TENURE 243% INDUSTRY-ADJUSTED TSR TENURE 201% POST-TENURE 1,329% MARKET CAP CHANGE TENURE +67B POST-TENURE +183B

5 MÁRCIO ARTUR LAURELLI CYPRIANO COMPANY Bradesco Brazil INDUSTRY Financial Services TENURE 1999–2009 COUNTRY-ADJUSTED TSR TENURE 36% POST-TENURE 268% INDUSTRY-ADJUSTED TSR TENURE 645% POST-TENURE 1,206% MARKET CAP CHANGE TENURE +41B POST-TENURE +29B

6 YUN JONG-YONG COMPANY Samsung Electronics South Korea INDUSTRY Information Technology TENURE 1996–2008 COUNTRY-ADJUSTED TSR TENURE 1,559% POST-TENURE 471% INDUSTRY-ADJUSTED TSR TENURE 1,437% POST-TENURE 380% MARKET CAP CHANGE TENURE +128B POST-TENURE +17B

7 DAVID THOMPSON COMPANY Teck Cominco Canada INDUSTRY Materials TENURE 2001–2005 COUNTRY-ADJUSTED TSR TENURE 235% POST-TENURE 423% INDUSTRY-ADJUSTED TSR TENURE 244% POST-TENURE 422% MARKET CAP CHANGE TENURE +8B POST-TENURE +14B

8 CHEE ONN LIM COMPANY Keppel Corporation Singapore INDUSTRY Industrials TENURE 2000–2008 COUNTRY-ADJUSTED TSR TENURE 237% POST-TENURE 511% INDUSTRY-ADJUSTED TSR TENURE 324% POST-TENURE 756% MARKET CAP CHANGE TENURE +5B POST-TENURE +9B

9 JOSÉ SIDNEI COLOMBO MARTINI COMPANY CTEEP Brazil INDUSTRY Utilities TENURE 1999–2009 COUNTRY-ADJUSTED TSR TENURE 2,288% POST-TENURE 2,205% INDUSTRY-ADJUSTED TSR TENURE 2,001% POST-TENURE 3,484% MARKET CAP CHANGE TENURE +6B POST-TENURE +2B

10 SUBIR RAHA COMPANY Oil & Natural Gas India INDUSTRY Energy TENURE 2001–2006 COUNTRY-ADJUSTED TSR TENURE 729% POST-TENURE 394% INDUSTRY-ADJUSTED TSR TENURE 915% POST-TENURE 512% MARKET CAP CHANGE TENURE +57B POST-TENURE +13B

86  Harvard Business Review January–February 2013

6

Chung Mong-Koo

Company Hyundai Motor Company

Industry Automobile

tEnurE 1999–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+48

mBa

south korEa

2,024% 2,548%

ovErall rank

7

Y.C. Deveshwar

Company ITC

Industry Consumer Goods

tEnurE 1996–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+45

mBa

IndIa

3,308% 1,574%

ovErall rank

mBa

11

Maurício Novis Botelho Company Embraer

Industry Industrials

tEnurE 1995–2007

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+23

BrazIl

5,881% 2,895%

ovErall rank

12

William J. Doyle

Company PotashCorp

Industry Materials

tEnurE 1999–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+38

mBa

Canada

862% 1,343%

ovErall rank

16

Graham Mackay

Company SABMiller

Industry Consumer Goods

tEnurE 1997–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+70

mBa

unItEd kIngdom

758% 626%

ovErall rank

top 5 FEmalE CEos 1 margarEt C. WhItman Company eBay United States Industry Information Technology tEnurE 1998–2008 total sharEholdEr rEturn Country Adjusted 1,434% Industry Adjusted 1,368% markEt CapItalIzatIon ChangE +40B

2 dong mIngzhu Company Gree Electric Appliances China Industry Consumer Goods tEnurE 2001– total sharEholdEr rEturn Country Adjusted 975% Industry Adjusted 1,360% markEt CapItalIzatIon ChangE +8B

3 Carol mEyroWItz Company TJX United States Industry Retail tEnurE 2007– total sharEholdEr rEturn Country Adjusted 226% Industry Adjusted 204% markEt CapItalIzatIon ChangE +24B

4 zou lIhua Company Xinhu Zhongbao China Industry Financial Services tEnurE 2006–2009 total sharEholdEr rEturn Country Adjusted 167% Industry Adjusted 284% markEt CapItalIzatIon ChangE +7B

5 hElIanE CanEpa Company Nobel Biocare Switzerland Industry Health Care tEnurE 2001–2007 total sharEholdEr rEturn Country Adjusted 142% Industry Adjusted 225% markEt CapItalIzatIon ChangE +8B

13 ovErall rank

Mikhail Prokhorov

Company Norilsk Nickel

Industry Materials

tEnurE 2001–2007

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+48

mBa

russIa

657% 1,250%

*tIE

5

John C. Martin

Company Gilead Sciences

Industry Health Care

tEnurE 1996–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+51

mBa

unItEd statEs

2,552% 2,474%

ovErall rank

10

John T. Chambers

Company Cisco Systems

Industry Information Technology

tEnurE 1995–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+143

mBa

unItEd statEs

564% 873%

ovErall rank

9

Margaret C. Whitman Company eBay

Industry Information Technology

tEnurE 1998–2008

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+40

mBa

unItEd statEs

1,434% 1,368%

ovErall rank

8

David Simon

Company Simon Property Group

Industry Financial Services

tEnurE 1995–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons) +47

mBa

unItEd statEs

1,199% 1,410%

ovErall rank

13

Subir Raha

Company Oil & Natural Gas

Industry Energy

tEnurE 2001–2006

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons) +57

mBa

IndIa

729% 915%

ovErall rank

*tIE

15

José Antonio Fernández Company FEMSA

Industry Consumer Goods

tEnurE 1995–

InsIdEr

total sharEholdEr rEturn Country Adjusted Industry Adjusted

markEt CapItalIzatIon ChangE ($ bIllIons)

+26

mBa

mExICo

2,788% 1,183%

ovErall rank

HBR.ORG

January–February 2013 Harvard Business Review 87

The BesT-Performing Ceos in The World

What Accounts for success? Our 2010 article looked at several factors that might be relevant to good performance (whether CEOs were hired from inside the company, had an MBA, and so on). We tracked those factors again, and our global comparison revealed some insights into dif- ferences across the world.

The insider-CEO story. Management thinkers have long debated whether it is better to appoint an insider as CEO or get someone from the outside to run the company. But most studies have focused on U.S. corporations.

In our full sample of 3,143 CEOs, 74% were insid- ers. India had the lowest proportion (63%) and Japan the highest (90%). Overall, insiders did better than outsiders; the insiders’ average rank was 154 places higher than the outsiders’. This is similar to what we found in the 2010 global ranking. It didn’t hold true, however, in major parts of the world. Insiders got better results in the United States, the United King- dom, and Latin America, but there was no difference between insiders and outsiders in continental Eu- rope, China, and India.

What about the idea that outsiders are prefer- able when a company is in trouble? We find that boards—especially in the United States and Europe— do have a slightly greater tendency than normal to hire outsiders when the company is underperform- ing (measured as having an industry-adjusted total shareholder return of -24% or worse for the two years before the CEO started). But the results those outsiders produced varied by region. In the United States they didn’t get better performance from strug- gling companies than insiders did. In Europe outsid- ers did better; the average rank of those who took over subpar performers was 370 places higher than the average rank of their insider counterparts.

In Latin America, however, the picture was dif- ferent: The average rank of insiders who had taken the helm of poor performers was 750 places higher than that of outsiders who had. Regional factors help explain this disparity. A large number of Central and South American firms are family controlled; another large segment is government controlled. Business families—and, in some cases, governments—exer- cise a strong influence on long-term strategies and investment decisions, which makes it more difficult for a CEO who is new to a company to operate.

The upshot: In the United States, outsider CEOs usually do not deliver the goods, whether the company is underperforming or not. But this find-

ing can’t be generalized to other parts of the world. Boards need to keep regional success factors firmly in mind when selecting CEOs.

The curse of great prior performance. If you want to create a lot of shareholder value, it pays to take over a company that hasn’t been doing well—at least if you’re in the United States, China, India, or the United Kingdom. In those countries a poorly performing predecessor is often followed by a high- performing one. But there is no such effect in conti- nental Europe, Japan, and Latin America.

The greater continuity in company performance in Latin America is probably a reflection of the long- term control exercised by business families, investor syndicates, and governments, whose visions don’t change even as CEOs come and go. In Latin America those parties generally make the important bet-the- company decisions and policies, while CEOs are mainly responsible for execution.

An MBA degree. In the wake of the financial crisis, MBAs were accused of being value destroy- ers. We supplied the debate with some contrary data in 2010, showing that the average MBA ranked 40 places higher in the study sample than the average non-MBA. We saw similar results in this year’s list. In this case, we did not discover that CEOs of cer- tain nationalities benefited more from an MBA than others.

Industry. In general, industry differences count for very little in our analysis, explaining only about 5% of the variation in CEO performance. That said, the high-tech industry is overrepresented in the top 10, with five CEOs, including Amazon.com’s. CEOs from the energy industry, who make up only 5% of the group studied, are overrepresented in the top 100, where they occupy 15% of the slots.

doing Well and doing good Many management thinkers argue that it is no longer enough to do well financially; companies also need to improve the well-being of (or at least not harm) the communities in which they operate, the environ- ment, and their employees. (See, for example, “Cre- ating Shared Value,” by Michael E. Porter and Mark R. Kramer, HBR January–February 2011.) That’s the good news. The bad news is that stellar performance on both dimensions is no common or easy feat.

This year we examined the correlation between the financial performance of leaders on our list and their social and environmental performance as mea- sured by MSCI, a highly reputable firm that rates

Top 5 Ceos IndIa 1 Y.C. deVesHWaR CompanY ITC IndusTRY Consumer Goods TenuRe 1996– ToTal sHaReHoldeR ReTuRn Country Adjusted 3,308% Industry Adjusted 1,574% maRkeT CapITalIzaTIon CHange +45B

2 suBIR RaHa CompanY Oil & Natural Gas IndusTRY Energy TenuRe 2001–2006 ToTal sHaReHoldeR ReTuRn Country Adjusted 729% Industry Adjusted 915% maRkeT CapITalIzaTIon CHange +57B

3 mukesH dHIRuBHaI amBanI CompanY Reliance Industries IndusTRY Energy TenuRe 2002– ToTal sHaReHoldeR ReTuRn Country Adjusted 565% Industry Adjusted 745% maRkeT CapITalIzaTIon CHange +41B

4 a.m. naIk CompanY Larsen & Toubro IndusTRY Industrials TenuRe 1999–2012 ToTal sHaReHoldeR ReTuRn Country Adjusted 3,154% Industry Adjusted 2,728% maRkeT CapITalIzaTIon CHange +16B

5 a.k. puRI CompanY Bharat Heavy Electricals IndusTRY Industrials TenuRe 2004–2008 ToTal sHaReHoldeR ReTuRn Country Adjusted 471% Industry Adjusted 664% maRkeT CapITalIzaTIon CHange +30B

88  Harvard Business Review January–february 2013

23

Paolo Rocca

Company Tenaris

Industry Energy

tEnurE 2002–

InsIdEr

markEt CapItalIzatIon ChangE ($ billions)

+26

mBa

argEntIna

816% 1,138%

ovErall rank

24

Renato Alves Vale

Company CCR

Industry industrials

tEnurE 1999–

InsIdErmBa

BrazIl

1,933% 2,658%

ovErall rank

21

lew Frankfort

Company Coach

Industry Consumer Goods

tEnurE 1995–

InsIdErmBa

unItEd statEs

2,260% 2,073%

ovErall rank

19

Mark G. Papa

Company EoG Resources

Industry Energy

tEnurE 1998–

InsIdErmBa

unItEd statEs

1,428% 1,201%

ovErall rank

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

ovErall rank

22

Hugh Grant

Company Monsanto

Industry Materials

tEnurE 2003–

InsIdEr

markEt CapItalIzatIon ChangE ($ billions)

+45

mBa

unItEd statEs

781% 632%

ovErall rank

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

17

li jiaxiang

Company Air China

Industry Transportation

tEnurE 2004–2008

InsIdErmBa

ChIna

731% 1,022%

ovErall rank

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

markEt CapItalIzatIon ChangE ($ billions)

+37

18

daniel Hajj Aboumrad Company América Móvil

Industry Telecommunication

tEnurE 2000–

InsIdErmBa

mExICo

506% 684%

ovErall rank

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

markEt CapItalIzatIon ChangE ($ billions)

+87

20

lars Rebien sØrensen Company novo nordisk

Industry Health Care

tEnurE 2000–

InsIdErmBa

dEnmark

470% 804%

ovErall rank

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

markEt CapItalIzatIon ChangE ($ billions)

+64

markEt CapItalIzatIon ChangE ($ billions)

+20

markEt CapItalIzatIon ChangE ($ billions)

+25

25

Paul Chisholm

Company ColT Telecom Group

Industry Telecommunication

tEnurE 1996–2001

InsIdErmBa

unItEd kIngdom

1,905% 1,761%

ovErall rank

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

markEt CapItalIzatIon ChangE ($ billions)

+20

26

david E.i. Pyott

Company Allergan

Industry Health Care

tEnurE 1998–

InsIdErmBa

unItEd statEs

949% 956%

ovErall rank

*tIE

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

markEt CapItalIzatIon ChangE ($ billions) +25

26

djalma bastos de Morais Company Companhia Energética de Minas Gerais (CEMiG)

Industry utilities

tEnurE 1999–

InsIdErmBa

BrazIl

939% 1,649%

ovErall rank

*tIE

total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

markEt CapItalIzatIon ChangE ($ billions)

+22

ovErall rank

28

Mukesh dhirubhai Ambani Company Reliance industries

Industry Energy

tEnurE 2002–

InsIdErmBa

IndIa

565% 745% total sharEholdEr rEturn CounTRy AdjusTEd indusTRy AdjusTEd

markEt CapItalIzatIon ChangE ($ billions)

+41

markEt CapItalIzatIon ChangE ($ billions)

+19

HbR.oRG

January–February 2013 Harvard business Review 89

top 5 CEos EuropE 1 graham maCkay Company SABMiller United Kingdom Industry Consumer Goods tEnurE 1997– total sharEholdEr rEturn Country Adjusted 758% Industry Adjusted 626% markEt CapItalIzatIon ChangE +70B

2 lars rEBIEn sØrEnsEn Company Novo Nordisk Denmark Industry Health Care tEnurE 2000– total sharEholdEr rEturn Country Adjusted 470% Industry Adjusted 804% markEt CapItalIzatIon ChangE +64B 3 paul ChIsholm Company COLT Telecom Group United Kingdom Industry Telecommunication tEnurE 1996–2001 total sharEholdEr rEturn Country Adjusted 1,905% Industry Adjusted 1,761% markEt CapItalIzatIon ChangE +20B

4 garEth davIs Company Imperial Tobacco United Kingdom Industry Consumer Goods tEnurE 1996–2010 total sharEholdEr rEturn Country Adjusted 977% Industry Adjusted 579% markEt CapItalIzatIon ChangE +27B

5 mIkaEl lIlIus Company Fortum Finland Industry Utilities tEnurE 2000–2009 total sharEholdEr rEturn Country Adjusted 768% Industry Adjusted 1,014% markEt CapItalIzatIon ChangE +22B

ADIDAS HERBERT HAINER

INDITEX PABLO ISLA ÁLVAREZ

DE TEJERA

HERMÈS PATRICK THOMAS

EATON ALEXANDER

CUTLER 2010 RANKING

DANONE FRANCK RIBOUD

NATURA ALESSANDRO

CARLUCCI

THE BEST-PERFORMING CEOS IN THE WORLD

major companies. Despite all the rhetoric, we discov- ered that the correlation between the two sets of data is, well, zero. You can see this clearly in the exhibit

“Does Doing Good Help CEOs Do Well?” Companies are scattered all over this chart. Though many articles suggest that responsible corporate behavior—say, in sustainability—will automatically improve your bot- tom line, clearly it’s not as simple as that. Some com- panies probably aren’t managing with such issues in mind. Some may not have attractive social or envi- ronmental strategies; some may have misalignment between those strategies and the overall corporate strategy; and some may have incomplete measures of social or environmental practices.

But the chart did reveal outliers. Five percent of the CEOs for which we had su� cient data fell into the box at the top right; they delivered great � nancial performance year over year and performed strongly on social and environmental dimensions. It is a rare achievement, indeed, but it is possible.

These trendsetting CEOs are the new role models for leaders pursuing the paradigm of creating shared value. One example: Franck Riboud of Danone, a French multinational with $27 billion in annual sales. Danone’s excellent financial performance earned

Does Doing Good Help CEOs Do Well?

SOURCE BEST-PERFORMING CEOS SCORECARD DATA, 2013; MSCI ESG INTANGIBLE VALUE ASSESSMENTS, 2006–2010

This chart maps the long-term fi nancial performance of some 1,100 CEOs against their companies’ social and environmental performance for their last two years in offi ce. As the rela- tively even scattering of points across the chart shows, there is no overall correlation between fi nancial results and social responsibility. However, the chart does reveal numerous role models, who excelled in both areas.

WORST BESTSHAREHOLDER PERFORMANCE RANK

W O

R ST

B

ES TIDEALISTSIDEALISTS

LAGGARDSLAGGARDSLAGGARDS EXPLOITERSEXPLOITERSEXPLOITERS

TRENDSETTERSTRENDSETTERSTRENDSETTERS

SO C

IA L

& E

N V

IR O

N M

EN TA

L P

ER FO

R M

A N

C E

SOCIALLY RESPONSIBLE CEOS ON THE RISE Four CEOs whose fi rms received high ratings for social responsibility moved into the top 15% of fi nancial performers in the 2013 study, joining role models from Natura and Danone.

DETAIL

him a spot in the top 10% of this year’s sample (a truly amazing achievement for a consumer goods company); at the same time, the company received extremely high ratings from MSCI. Another outlier is Natura’s Alessandro Carlucci (who made the top 6% for � nancial performance), a leader among CEOs who believe that alleviating poverty and inequality and protecting the environment are intimately tied to their business agendas. Carlucci and Riboud have both confronted the key social or environmental is- sue in their industry (in Danone’s case, obesity and unhealthful food consumption; in Natura’s, defores- tation and poverty) and redirected their company’s strategy to tackle it.

We also looked at CEOs whose companies had high social and environmental performance in 2010 but whose � nancial performance kept them out of the top 15% of the group studied that year. Since do- ing both well and good can be a long-term strategy, we wanted to see whether any of those CEOs had then moved into the top 15% of the current � nancial ranking. We found four: the leaders of Adidas, Indi- tex, Hermès International, and Eaton.

At Adidas, CEO Herbert Hainer oversaw the im- plementation of a triple-bottom-line philosophy, a

2013 RANKING

90  Harvard Business Review January–February 2013

Top 5 Ceos China 1 Li Jiaxiang Company Air China indusTry Transportation Tenure 2004–2008 ToTaL sharehoLder reTurn Country Adjusted 731% Industry Adjusted 1,022% markeT CapiTaLizaTion Change +37B

2 Wang dongming Company Citic Securities indusTry Financial Services Tenure 2002– ToTaL sharehoLder reTurn Country Adjusted 537% Industry Adjusted 861% markeT CapiTaLizaTion Change +12B 3 dong mingzhu Company Gree Electric Appliances indusTry Consumer Goods Tenure 2001– ToTaL sharehoLder reTurn Country Adjusted 975% Industry Adjusted 1,360% markeT CapiTaLizaTion Change +8B

4 Li Jianhong Company China International Marine Containers indusTry Industrials Tenure 1995–2007 ToTaL sharehoLder reTurn Country Adjusted 2,686% Industry Adjusted 3,426% markeT CapiTaLizaTion Change +5B

5 Che shuChun Company Shanxi Xishan Coal and Electricity Power indusTry Energy Tenure 2007–2010 ToTaL sharehoLder reTurn Country Adjusted 354% Industry Adjusted 414% markeT CapiTaLizaTion Change +9B

29

Manoel Arlindo Zaroni Torres Company Tractebel Energia

indusTry Utilities

Tenure 1999–

insidermBa

BraziL

3,171% 2,585%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

30

Mark donegan

Company Precision Castparts

indusTry Industrials

Tenure 2002–

insidermBa

uniTed sTaTes

1,237% 1,190%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

31

William E. Greehey

Company Valero Energy

indusTry Energy

Tenure 1997–2005

insidermBa

uniTed sTaTes

721% 629%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

32

A.M. naik

Company Larsen & Toubro

indusTry Industrials

Tenure 1999–2012

insidermBa

india

3,154% 2,728%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

34

Mikael Lilius

Company Fortum

indusTry Utilities

Tenure 2000–2009

insidermBa

FinLand

768% 1,014%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

37

david C. novak

Company yum Brands

indusTry Consumer Goods

Tenure 2000–

insidermBa

uniTed sTaTes

658% 567%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

38

A.K. Puri

Company Bharat Heavy Electricals

indusTry Industrials

Tenure 2004–2008

insidermBa

india

471% 664%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

39

Fu Chengyu

Company CnooC

indusTry Energy

Tenure 2003–2011

insidermBa

hong kong

448% 395%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

40

john rowe

Company Aetna

indusTry Health Care

Tenure 2000–2006

insidermBa

uniTed sTaTes

679% 566%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

markeT CapiTaLizaTion Change ($ BILLIons)

+18 markeT CapiTaLizaTion Change ($ BILLIons)

+21 markeT CapiTaLizaTion Change ($ BILLIons)

+36 markeT CapiTaLizaTion Change ($ BILLIons)

+16

33

Gareth davis

Company Imperial Tobacco

indusTry Consumer Goods

Tenure 1996–2010

insidermBa

uniTed kingdom

977% 579%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

markeT CapiTaLizaTion Change ($ BILLIons)

+27 markeT CapiTaLizaTion Change ($ BILLIons)

+22

35

Eric E. schmidt

Company Google

indusTry Information Technology

Tenure 2001–2011

insidermBa

uniTed sTaTes

448% 401%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

markeT CapiTaLizaTion Change ($ BILLIons)

+143

36

Masahiro sakane

Company Komatsu

indusTry Industrials

Tenure 2003–2007

insidermBa

Japan

652% 493%

overaLL rank

ToTaL sharehoLder reTurn CoUnTry AdjUsTEd IndUsTry AdjUsTEd

markeT CapiTaLizaTion Change ($ BILLIons)

+40

markeT CapiTaLizaTion Change ($ BILLIons)

+31 markeT CapiTaLizaTion Change ($ BILLIons)

+30 markeT CapiTaLizaTion Change ($ BILLIons)

+83 markeT CapiTaLizaTion Change ($ BILLIons)

+27

HBr.orG

January–February 2013 Harvard Business review 91

THE BEST-PERFORMING CEOS IN THE WORLD

massive push to slash the company’s carbon foot- print, and the increased use of recycled polyester as well as sustainably farmed cotton in products. One of Adidas’s latest sustainable innovations is DryDye technology, which removes the need for water in the dyeing process. At Eaton, Alexander Cutler has embedded sustainability into the company’s culture and practices. The diversi� ed power management company develops innovative products and pro- cesses, such as hybrid electric and hydraulic power trains and electric power control systems, that help customers and consumers conserve resources and reduce their carbon footprint.

This new breed of leaders not only rejects the idea that � nancial market demands are more impor- tant than stakeholders’ needs but also demonstrates that companies can excel at meeting both. These CEOs have shown the way, and others can learn from them.

We don’t foresee a time in the near future when measures of social performance will be as objective as the measure of long-term � nancial performance we’ve developed. That said, we will continue to track how CEOs are doing in the two areas, with the aim of encouraging leaders to shine in both.

EVERYONE IN the business world seems to agree that executives should be less obsessed with quarterly earnings and more focused on the long term—every- one, that is, except the decision makers who hire and � re executives and the people who buy and sell com- pany stock. The short-term emphasis won’t change until a new paradigm for evaluating performance emerges. Talk alone won’t bring about that change; we also need a whole new method of evaluating CEOs. Here, we’re proposing two key improvements: a robust, objective measure of leaders’ performance over their full terms in o� ce, benchmarking all chief executives of major global companies; and an assess- ment of the correlation between a � rm’s � nancial re- sults and its environmental and social practices. We hope that boards of directors, pension funds, hedge funds, and other shareholder activists will use these measures to better evaluate CEOs and to guide the selection of tomorrow’s leaders.

HBR Reprint R1301F

Metrics. We pulled fi nancial data from Datastream and Worldscope and calculated daily company returns for the entire length of each CEO’s tenure (or until August 31, 2012, if the CEO was still in of- fi ce). We calculated three sets of numbers:

Country-adjusted company returns. We computed a company’s total shareholder return (including dividends reinvested) for the CEO’s tenure. We then computed the aver- age return for other fi rms from the same country over the same period and subtracted that fi gure from the company’s return. This measure thus excludes any increase in stock return that is merely attributable to an improvement in the general stock market of a country.

Industry-adjusted company returns. We also deducted the average return for the industry, to exclude any increases that were the result of rising fortunes for the overall industry.

Market capitalization change. We measured the change in the company’s equity market capitaliza- tion over the CEO’s tenure. We ad- justed this fi gure for infl ation in each country and translated values into U.S. dollars, using 2011 exchange rates. We added to this number

the infl ation-adjusted value of the dividends and shares repurchased, and subtracted the adjusted value of shares issued.

We then ranked all CEOs for each metric—from 1 (best) to 3,143 (worst)—and calculated the average of the three rankings for every CEO to create the fi nal overall ranking. Using three metrics is a balanced and robust approach: While the fi rst two metrics risk being skewed to- ward smaller companies (it’s easier to get large returns if you start from a small base), the third is skewed toward larger companies.

Analysis. We performed regres- sion analysis on the data set of 3,143 CEOs. This allowed us to “control” for some factors and isolate the ef- fect that one factor (such as having an MBA) had on a CEO’s standing in the ranking. Signifi cant eff ects are reported in this article.

How We Created the Scorecard We selected the CEOs we tracked from the following indexes: • S&P Global 1200, 1997–2010 • S&P CNX 500, 1998–2010 (for India) • Shanghai and Shenzhen Stock Exchanges, 1998–2010 • MSCI Emerging Markets Latin America Index and

AméricaEconomía 500, 2002–2010 • S&P BRIC 40, 1997–2010 To make sure we had reliable and suffi cient data, we excluded CEOs who had assumed their role before 1995 or after August 31, 2010. (For example, Tim Cook of Apple is not eligible because he became CEO in 2011.) And we in- cluded only those whose tenure lasted more than two years. All told, we ended up with 3,143 CEOs from 1,862 companies, of whom 1,007 were still in offi ce on the date we stopped measuring performance. The entire group represented 64 nationalities and came from companies based in 37 countries.

Nana von Bernuth, project manager, led the eff ort to create and analyze the ranking.

Morten T. Hansen is a management professor at the University of California, Berkeley, School of Information,

and at Insead, in Fontainebleau, France. Herminia Ibarra is the Cora Chaired Professor of Leadership and Learning and a professor of organizational behavior at Insead. Urs Peyer is an associate professor of fi nance at Insead.

92  Harvard Business Review January–February 2013

Top 5 Ceos LaTin ameriCa

45

Oscar González Rocha Company Southern Copper

indusTry Materials

Tenure 2004–

insider

markeT CapiTaLizaTion Change ($ billions)

+39

mBa

mexiCo

411% 530%

overaLL rank

1 roger agneLLi Company Vale Brazil indusTry Materials Tenure 2001–2011 ToTaL sharehoLder reTurn Country Adjusted 934% Industry Adjusted 1,773% markeT CapiTaLizaTion Change +157B

2 maurÍCio novis BoTeLho Company Embraer Brazil indusTry Industrials Tenure 1995–2007 ToTaL sharehoLder reTurn Country Adjusted 5,881% Industry Adjusted 2,895% markeT CapiTaLizaTion Change +23B

3 JosÉ anTonio FernÁndez Company FEMSA Mexico indusTry Consumer Goods Tenure 1995– ToTaL sharehoLder reTurn Country Adjusted 2,788% Industry Adjusted 1,183% markeT CapiTaLizaTion Change +26B

4 danieL haJJ aBoumrad Company América Móvil Mexico indusTry Telecommunication Tenure 2000– ToTaL sharehoLder reTurn Country Adjusted 506% Industry Adjusted 684% markeT CapiTaLizaTion Change +87B o 5 paoLo roCCa Company Tenaris Argentina indusTry Energy Tenure 2002– ToTaL sharehoLder reTurn Country Adjusted 816% Industry Adjusted 1,138% markeT CapiTaLizaTion Change +26B

816 1,138 26 26278.10368

For more on The Ceos

go To hBr.org

46

Bart Becht

Company Reckitt Benckiser

indusTry Consumer Goods

Tenure 1999–2011

insider

markeT CapiTaLizaTion Change ($ billions)

+44

mBa

uniTed kingdom

467% 420%

overaLL rank

41

John W. Thompson

Company Symantec

indusTry Information Technology

Tenure 1999–2009

insider

markeT CapiTaLizaTion Change ($ billions)

+21

mBa

uniTed sTaTes

838% 851%

overaLL rank

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

42

Pietro Franco Tali

Company Saipem

indusTry energy

Tenure 2000–

insider

markeT CapiTaLizaTion Change ($ billions)

+21

mBa

iTaLy

706% 924%

overaLL rank

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

43

Company express Scripts

indusTry Health Care

Tenure 2005–

insider

markeT CapiTaLizaTion Change ($ billions)

+48

mBa

uniTed sTaTes

448% 442%

overaLL rank

George Paz

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

44

Robert L. Tillman

Tenure 1996–2005

insidermBa

uniTed sTaTes

overaLL rank

Company Lowe’s

indusTry Retail

markeT CapiTaLizaTion Change ($ billions) +44

459% 456% ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

47

david B. Snow Jr.

Company Medco Health Solutions

indusTry Health Care

Tenure 2003–2012

insider

markeT CapiTaLizaTion Change ($ billions)

+33

mBa

uniTed sTaTes

515% 455%

overaLL rank

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

48

James d. Taiclet Jr.

Company American Tower

indusTry Telecommunication

Tenure 2003–

insider

markeT CapiTaLizaTion Change ($ billions)

+29

mBa

uniTed sTaTes

554% 485%

overaLL rank

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

49

Tomeo Kanbayashi

Company nTT data

indusTry Information Technology

Tenure 1995–1999

insider

markeT CapiTaLizaTion Change ($ billions)

+30

mBa

Japan

658% 406%

overaLL rank

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

50

Shafagat Fakhrazo­ vich Takhautdinov Company Tatneft

indusTry energy

Tenure 1999–

insider

markeT CapiTaLizaTion Change ($ billions)

+14

mBa

russia

983% 1,285%

overaLL rank

ToTaL sharehoLder reTurn COunTRy AdJuSTed InduSTRy AdJuSTed

HBR.ORG

January–February 2013 Harvard Business Review 93

The BesT-Performing Ceos in The World

51 Tim SolSo Company Cummins United States induSTry Industrials Tenure 2000–2011 mBa Yes inSider Yes ToTal Shareholder reTurn Country Adjusted 847% Industry Adjusted 734% markeT CapiTalizaTion Change +16B

52 paBlo iSla Álvarez de Tejera Company Inditex Spain induSTry Retail Tenure 2005– mBa No inSider No ToTal Shareholder reTurn Country Adjusted 369% Industry Adjusted 340% markeT CapiTalizaTion Change +61B

53 mark C. pigoTT Company PACCAR United States induSTry Industrials Tenure 1997– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 729% Industry Adjusted 745% markeT CapiTalizaTion Change +17B

54 Frank Chapman Company BG Group United Kingdom induSTry Energy Tenure 2000– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 408% Industry Adjusted 315% markeT CapiTalizaTion Change +58B

55 marShall o. larSen Company Goodrich United States induSTry Industrials Tenure 2003–2012 mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 887% Industry Adjusted 773% markeT CapiTalizaTion Change +15B

56 philip g. Cox Company International Power United Kingdom induSTry Utilities Tenure 2003– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 442% Industry Adjusted 380% markeT CapiTalizaTion Change +33B

57 john C.S. lau Company Husky Energy Canada induSTry Energy Tenure 2000–2010 mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 437% Industry Adjusted 553% markeT CapiTalizaTion Change +23B

58 STanley Fink Company Man Group United Kingdom induSTry Financial Services Tenure 2000–2007 mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 618% Industry Adjusted 731% markeT CapiTalizaTion Change +17B

59 a.j. SCheepBouwer Company Royal KPN Netherlands induSTry Telecommunication Tenure 2001–2011 mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 283% Industry Adjusted 459% markeT CapiTalizaTion Change +40B

60 ChriSTopher m. Connor Company Sherwin-Williams United States induSTry Retail Tenure 1999– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 747% Industry Adjusted 737% markeT CapiTalizaTion Change +16B

61 Benjamin STeinBruCh Company CSN Brazil induSTry Materials Tenure 2002– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 666% Industry Adjusted 1,058% markeT CapiTalizaTion Change +14B

62 william a. oSBorn Company Northern Trust United States induSTry Financial Services Tenure 1995–2008 mBa Yes inSider Yes ToTal Shareholder reTurn Country Adjusted 552% Industry Adjusted 604% markeT CapiTalizaTion Change +19B

63 miguel gomeS pereira SarmienTo guTierrez Company Lojas Americanas Brazil induSTry Retail Tenure 2001– mBa Yes inSider Yes ToTal Shareholder reTurn Country Adjusted 7,500% Industry Adjusted 7,576% markeT CapiTalizaTion Change +9B

64 kong Qingping Company China Overseas Land and Investment Hong Kong induSTry Financial Services Tenure 2001–2007 mBa Yes inSider Yes ToTal Shareholder reTurn Country Adjusted 1,416% Industry Adjusted 1,303% markeT CapiTalizaTion Change +11B

65 *Tie Sunil BharTi miTTal Company Bharti Airtel India induSTry Telecommunication Tenure 1995– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 562% Industry Adjusted 737% markeT CapiTalizaTion Change +16B

65 *Tie peTer marrone Company Yamana Gold Canada induSTry Materials Tenure 2003– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 849% Industry Adjusted 1,185% markeT CapiTalizaTion Change +12B

67 ronald l. havner jr. Company Public Storage United States induSTry Other Tenure 2002– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 501% Industry Adjusted 390% markeT CapiTalizaTion Change +24B

68 *Tie Sidney Toledano Company Christian Dior France induSTry Consumer Goods Tenure 1998– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 435% Industry Adjusted 327% markeT CapiTalizaTion Change +31B

68 *Tie paTriCk darold daniel Company Enbridge Canada induSTry Energy Tenure 2001– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 355% Industry Adjusted 511% markeT CapiTalizaTion Change +24B

70

71 r. david yoST Company AmerisourceBergen United States induSTry Health Care Tenure 1997–2011 mBa Yes inSider Yes ToTal Shareholder reTurn Country Adjusted 579% Industry Adjusted 625% markeT CapiTalizaTion Change +16B

72 paTriCk ThomaS Company Hermès International France induSTry Consumer Goods Tenure 2003– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 465% Industry Adjusted 321% markeT CapiTalizaTion Change +28B

73 manFred wennemer Company Continental Germany induSTry Automobile Tenure 2001–2008 mBa Yes inSider Yes ToTal Shareholder reTurn Country Adjusted 553% Industry Adjusted 958% markeT CapiTalizaTion Change +14B

74 C. john wilder Company TXU United States induSTry Utilities Tenure 2004–2007 mBa Yes inSider No ToTal Shareholder reTurn Country Adjusted 397% Industry Adjusted 313% markeT CapiTalizaTion Change +33B

75 pedro wongTSChowSki Company Ultrapar Brazil induSTry Energy Tenure 2007– mBa No inSider Yes ToTal Shareholder reTurn Country Adjusted 763% Industry Adjusted 840% markeT CapiTalizaTion Change +19B

joÃo mauriCio giFFoni de CaSTro neveS Company Ambev Brazil induSTry Consumer Goods Tenure 2009– mBa Yes inSider Yes ToTal Shareholder reTurn Country Adjusted 276% Industry Adjusted 297% markeT CapiTalizaTion Change +99B

94  Harvard Business Review January–february 2013

76 Kenneth W. Freeman Company Quest Diagnostics United States Industry Health Care tenure 1996–2004 mBa Yes InsIder Yes total shareholder return Country Adjusted 1,014% Industry Adjusted 1,102% marKet CapItalIzatIon Change +11B

77 thomas p. maC mahon Company Laboratory Corp. of America Holdings United States Industry Health Care tenure 1997–2006 mBa Yes InsIder No total shareholder return Country Adjusted 869% Industry Adjusted 959% marKet CapItalIzatIon Change +11B

78 phIlIp K.r. pasCall Company First Quantum Minerals Canada Industry Materials tenure 1996– mBa Yes InsIder No total shareholder return Country Adjusted 1,917% Industry Adjusted 2,687% marKet CapItalIzatIon Change +9B

79 terry leahy Company Tesco United Kingdom Industry Retail tenure 1997–2011 mBa No InsIder Yes total shareholder return Country Adjusted 293% Industry Adjusted 304% marKet CapItalIzatIon Change +49B

80 BlaKe W. nordstrom Company Nordstrom United States Industry Retail tenure 2000– mBa No InsIder Yes total shareholder return Country Adjusted 717% Industry Adjusted 615% marKet CapItalIzatIon Change +14B

81 *tIe tIm Koogle Company Yahoo United States Industry Information Technology tenure 1995–2001 mBa No InsIder N0 total shareholder return Country Adjusted 566% Industry Adjusted 559% marKet CapItalIzatIon Change +14B

81 *tIe roy gardner Company Centrica United Kingdom Industry Utilities tenure 1997–2006 mBa No InsIder Yes total shareholder return Country Adjusted 342% Industry Adjusted 496% marKet CapItalIzatIon Change +20B

83 *tIe Wang dongmIng Company Citic Securities China Industry Financial Services tenure 2002– mBa No InsIder Yes total shareholder return Country Adjusted 537% Industry Adjusted 861% marKet CapItalIzatIon Change +12B

83 *tIe mIng-KaI tsaI Company MediaTek Taiwan Industry Information Technology tenure 1997– mBa No InsIder No total shareholder return Country Adjusted 423% Industry Adjusted 648% marKet CapItalIzatIon Change +15B

85 marCelo aWad Company Antofagasta Chile Industry Materials tenure 2004–2012 mBa No InsIder Yes total shareholder return Country Adjusted 464% Industry Adjusted 394% marKet CapItalIzatIon Change +19B

96 paul Walsh Company Diageo United Kingdom Industry Consumer Goods tenure 2000– mBa No InsIder Yes total shareholder return Country Adjusted 332% Industry Adjusted 200% marKet CapItalIzatIon Change +61B

97 John mCadam Company Imperial Chemical Industries United Kingdom Industry Materials tenure 2003–2008 mBa No InsIder Yes total shareholder return Country Adjusted 505% Industry Adjusted 557% marKet CapItalIzatIon Change +13B

98 dong mIngzhu Company Gree Electric Appliances China Industry Consumer Goods tenure 2001– mBa Yes InsIder Yes total shareholder return Country Adjusted 975% Industry Adjusted 1,360% marKet CapItalIzatIon Change +8B

99 Jon FredrIK BaKsaas Company Telenor Norway Industry Telecommunication tenure 2002– mBa No InsIder Yes total shareholder return Country Adjusted 206% Industry Adjusted 464% marKet CapItalIzatIon Change +27B

100 noBuo Katsumata Company Marubeni Japan Industry Industrials tenure 2003–2008 mBa No InsIder Yes total shareholder return Country Adjusted 516% Industry Adjusted 416% marKet CapItalIzatIon Change +14B

91 merrIll a. mIller Jr. Company National Oilwell Varco United States Industry Energy tenure 2001– mBa Yes InsIder Yes total shareholder return Country Adjusted 329% Industry Adjusted 273% marKet CapItalIzatIon Change +30B

92 *tIe ronald alVIn Brenneman Company Petro-Canada Canada Industry Energy tenure 2000–2009 mBa No InsIder Yes total shareholder return Country Adjusted 314% Industry Adjusted 409% marKet CapItalIzatIon Change +21B

92 *tIe phIlIppe VarIn Company Corus United Kingdom Industry Materials tenure 2003–2009 mBa No InsIder No total shareholder return Country Adjusted 799% Industry Adjusted 761% marKet CapItalIzatIon Change +10B

94 harry roels Company RWE Germany Industry Utilities tenure 2003–2007 mBa No InsIder No total shareholder return Country Adjusted 206% Industry Adjusted 312% marKet CapItalIzatIon Change +62B

95 gÉrard mestrallet Company Suez France Industry Utilities tenure 1995–2008 mBa No InsIder Yes total shareholder return Country Adjusted 163% Industry Adjusted 388% marKet CapItalIzatIon Change +70B

86 Wang JIanzhou Company China Mobile Hong Kong Industry Telecommunication tenure 2004–2010 mBa No InsIder Yes total shareholder return Country Adjusted 218% Industry Adjusted 266% marKet CapItalIzatIon Change +189B

87 naVeen JIndal Company Jindal Steel & Power India Industry Materials tenure 1998– mBa Yes InsIder Yes total shareholder return Country Adjusted 7,315% Industry Adjusted 5,704% marKet CapItalIzatIon Change +7B

88 grant alFred KIng Company Origin Energy Australia Industry Energy tenure 2000– mBa No InsIder Yes total shareholder return Country Adjusted 985% Industry Adjusted 1,673% marKet CapItalIzatIon Change +8B

89 V.s. JaIn Company Steel Authority of India India Industry Materials tenure 2002–2006 mBa No InsIder Yes total shareholder return Country Adjusted 788% Industry Adjusted 843% marKet CapItalIzatIon Change +10B

90 mattheW K. rose Company Burlington Northern Santa Fe United States Industry Industrials tenure 2000– mBa No InsIder Yes total shareholder return Country Adjusted 364% Industry Adjusted 252% marKet CapItalIzatIon Change +31B

HBR.ORG

January–February 2013 Harvard Business Review 95

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