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MG4650: Week 4 Manage to Lead Change

Essay 4.1

Questionnaire

1

1. What change frameworks are you familiar with or have you used?

2. What other change process models are you familiar with or have you used?

3. What aspects of each of these frameworks and/or process models fall under each of the three stages

of the Fullstream Transformation Model?

a. Upstream stage:

b. Midstream stage:

c. Downstream stage:

4. Do aspects of any of these frameworks/process models address issues not within the three stages of

change? If so, what are they?

5. For each of the preceding frameworks/process models, which focus your attention on building a

change strategy for the overall transformation?

6. Which support the design and implementation of the content of the transformation?

7. Which address the deeper human dynamics of turning resistance into commitment?

8. Which adequately address cultural transformation as part of the organization’s transformation?

9. Which adequately address mindset change?

10. Of the change process models you listed, how would you compare their guidance against the nine

phases and all of the activities of the Change Leader’s Roadmap? Check the activities within each

phase that you feel are adequately covered in the models you currently use:

PHASE I: PREPARE TO LEAD THE CHANGE

 Activity I.A Start-Up and Staff Change Effort

 Activity I.B Create Case for Change and Determine Initial Desired Outcomes

 Activity I.C Assess and Build Organization’s Readiness and Capacity

 Activity I.D Build Leaders’ Capacity to Lead the Change

 Activity I.E Clarify Overall Change Strategy

 Activity I.F Build Infrastructure and Conditions to Support Change Effort

PHASE II: CREATE ORGANIZATIONAL VISION, COMMITMENT, AND CAPACITY

 Activity II.A Build Organizational Understanding of Case for Change, Vision, and Change

Strategy

 Activity II.B Increase Organization’s Capability to Change

PHASE III: ASSESS THE SITUATIONTO DETERMINE DESIGN REQUIREMENTS

 Activity III.A Assess the Situation to Determine Design Requirement

PHASE IV: DESIGN THE DESIRED STATE

 Activity IV:A Design Desired State

MG4650: Week 4 Manage to Lead Change

Essay 4.1

Questionnaire

2

PHASE V: ANALYZE THE IMPACT

 Activity V:A Analyze Impacts of the Desired State

PHASE VI: PLAN AND ORGANIZE FOR IMPLEMENTATION

 Activity VI:A Develop Implementation Master Plan

 Activity VI:B Prepare Organization to Support Implementation

PHASE VII: IMPLEMENT THE CHANGE

 Activity VII:A Implement the Change

PHASE VIII: CELEBRATE AND INTEGRATE THE NEW STATE

 Activity VIII:A Celebrate Achievement of Desired State

 Activity VIII:B Support Integration and Mastery of New State

PHASE IX: LEARN AND COURSE-CORRECT

 Activity IX:A Build a System to Continuously Improve New State

 Activity IX:B Learn from Your Change Process and Establish Best Practices

 Activity IX:C Dismantle Temporary Change Infrastructure

11. For this question, set aside your attention to any change framework or change process model,

including the CLR. What does your professional experience say about what is needed to lead the

process of transformation successfully in real time? What guidance is essential?

12. What do you need to add, modify, or delete from your current way of guiding transformation?

Source: Anderson, D., & Anderson, L. (2010). Beyond change management: How to achieve breakthrough

results through conscious change leadership (2nd ed.). Hoboken, NJ: John Wiley.