see attached

M1A1 Process Improvement Plan: Statement of the Problem

For this assignment, you will select an organization to create a process improvement plan for. This may be the organization you work for or another real organization that you are familiar with. You

should have access to the policies and procedures of the organization that you choose.

Your process improvement plan for this organization will evaluate an area in which managers are consistently falling short of expectations. Here are a few areas that managers commonly miss the

mark on:

 Effective motivation

 Sharing the vision

 Setting effective expectations

 Holding employees accountable

 Helping employees with career development

For this assignment, you will be creating a problem statement. In order to do this you will need to:

 Provide a brief description of the organization you chose.

 Describe the problem with the current processes and why are they ineffective.

 Identify the organizational policies and procedures directly related to this process.

 Provide specific evidence-based examples that clearly show the process is the cause of the deficiencies in management. Use management theories as evidence-based examples to show

the link between the deficiencies and the process.

 Consider reviewing David Walonick’s article, “Organizational Theory and Behavior,” that outlines how each management theory has been applied in the real world and the results those

approaches had on the organization.

 Determine what ethical, legal, and social issues exist within the current process and whether or not these will be a concern when changing the process.

You should answer the above questions in a 2 to 3 page well-written paper following APA guidelines.

Unacceptable Minimally Responsive Satisfactory Exemplary Weight

Relevancy and

Significance of

Statement of Problem

There is no focused problem

statement.

The problem statement may not

be relevant or is not clearly

stated. The significance and need

for process improvement in this

area is unclear or missing.

The problem statement is

relevant, but may be too broad or

too narrow. The significance and

need for process improvement in

this area is implied but should be

more explicitly noted.

The problem statement is

relevant, focused, and creative

(one that is not traditionally

looked at). The significance and

need for process improvement in

this area is clearly and succinctly

noted

Score 0 16 18 20

/20

Description and Details of Organization and its Current processes

An organization and its current

processes are identified, but

hardly described, if at all.

An organization is identified, and

information about the chosen

organization and its current

processes are briefly explained,

with important details vague or

missing. More information is

needed on related organizational

policies and procedures, and

ethical, legal and social issues

that exist.

Information about the chosen

organization and its current

processes are generally

explained, including the [related

organizational policies and

procedures, and ethical, legal and

social issues that exist].

Information about the chosen

organization and its current

processes are explained in detail,

including the related

organizational policies and

procedures, and ethical, legal and

social issues that exist.

The provided information does

not build a case for why

processes are ineffective.

Information provided is explicitly

used to build a case for why

current processes are ineffective,

though some justification may be

a bit far-fetched.

Information provided is explicitly

and appropriately used to build a

case for why current processes

are ineffective.

Score 0 18 24 30 /30

Application and

Connections to

Management Theories

No examples are provided. Examples are provided but they

are only vaguely appropriate to

management theories. The links

between the deficiencies in

management and the process are

unclear, vague, and/or

inaccurate. Much more detail and

more explicit links are need.

Relevant examples from

management theories are

appropriate, but described

generally when illustrating links

between the deficiencies in

management and the process.

Some details can be more explicit

to increase clarity of this link.

Detailed and relevant examples

from management theories are

specifically and appropriately

described to illustrate links

between the deficiencies in

management and the process.

Score 0 24 32 40

/40

Writing Quality/APA Style

Frequent problems with

organization, clarity and/or

conventions make the paper hard

to read. APA style guidelines are

not adhered to. Possible

plagiarism risks the appearance

of cheating.

Numerous mechanical errors are

distracting; and organization of

ideas are lacking, but not enough

to interfere with meaning. APA

style guidelines are attempted,

with major errors.

There are few problems with

organization, clarity or

conventions that should have

been fixed. APA style guidelines

are followed, with only minor

errors; however, these problems

and errors are not serious enough

to distract the reader.

The writing is well organized and

clear; there are minimal problems

with spelling, punctuation, and

grammar; APA style guidelines

are followed accurately.

Score 0 6 8 10 /10