Running head: OL 326 1
OL 326 2
II. Analysis of Social Responsibility
The organization has undertaken several measures that have ensured total compliance to the standards of social responsibility. The company’s dealings with the tobacco products has in a way contributed to an increase in the revenues and the firm has been looking forward to ensuring that it has given back to the society. In most instances, firms do not undertake the corporate social responsibility they greatly concentrate on the financial benefits that are to be obtained from the sales of products in the region. Therefore, it is always important to look for a way to give back ton society in conducting activities such as the provision of clean water for drinking, planting trees to curb pollution among others.
These practices paint a good picture to an organization that it is socially responsible for all activities that are taking place. Further, the social responsibility ensures that the consumers have built confidence in the products that are being sold to them. Consumers are the people who determine the revenues that an organization like the ITC Ltd is going to generate revenues. The social responsibility also has gains financially thus firms must ensure that they have continued to practice so as to gain more revenues.
The organization has come up with strategies that are aimed at ensuring that stakeholders both internally and externally are not at any potential risks. These potential risks are like the firm making products that will result in effects in the consumers. Other potential risks that the corporate social responsibility aims at solving are the issue of reducing the impact of rejection of a product by the consumers. The rejection of these products by the consumers or any harmful effects arising from the consumption leads to the reduction of the revenue or even contributes to the firm making tremendous losses (Beal, 2014).
Some of the positive impacts that are associated with the strategic plan in regards to the social responsibility are the facts that the employees might be affected. The undertaking of the social responsibility of the organization may negatively affect the employees by reducing their pay thus the firm has to adjust money so as to cater for the projects that the organization undertakes as a part of the corporate social responsibility. Another negative impact that might affect the employees is the fact that it might contribute or lead to laying off some employees so as to regulate the heavy budget the company has been having. The positive impacts that employee experienced is that the employees might be rewarded fairly as a result of the increase in the sales revenues arising from the proper practice of social responsibility. The other positive impact resulting from the application of the strategic plan is that the consumers who are affiliated with the company might build confidence in the company and its products thus gaining a good reputation. Social responsibility in firms might serve to increase the competitive advantage of the organization. These activities are crucial to increasing the firm’s competitiveness. Some of the demands that are made by the stakeholders in regards to the firm are termed as opportunities instead of them being viewed as constraints. The employees of the firm strategically manage the resources thus increasing the benefits that are obtained by the firm (Kotler, 2013).
The evolution of the strategy planning came as a result of the application of some of the practices by the country that entailed paying taxes that were huge. The social responsibility is unique to this organization since it has ensured that it is a win-win situation. The win-win situation is derived from the fact that the firm and the consumers obtain benefits from the practice of the corporate social responsibility. The organization is consistent with the social responsibility in the industry as compared to other firms that are operating from within and even outside the industry. The company has been consistent in the manner through which it has been conducting its operation. In fact, some other companies in the industry have not been consistent with the manner in which they have carried out their activities. Some leave their projects incomplete as a result of lack of commitment to giving back to the society. Some claim that these projects exhaust a lot of funds for them to be executed properly.
III. Ethical Decision-Making
The organization makes various decisions that have a direct impact on the industry. For instance, there have been plans to reduce the harmful tobacco contents in the products that they are manufacturing. This decision has to be delegated by the board and views obtained from the consumers. Several stakeholders will be involved in making decisions that have an impact on the whole organization. The organization accepts feedback from the employees and other stakeholders that are directly linked to the operations of the organization.
Ethics is important in making decisions that have an impact on the running of the organization. Some of the ethical considerations that are required in the making of the decision by the firm are like ensuring that there is a high level of integrity and honesty. Further, the stakeholders required working as a team while making decisions that have the impact on the organizations’ progress.
Decisions that are made following these ethical guidelines turn up to be efficient. Some of the observable gaps in the decision-making process are the type of the channel that is used to the place of the work. The decision-making process follows a protocol that many people in the organization are not familiar with using. Therefore, the gaps serve as potential risks to the external and internal stakeholders (Sociaal-Economische Raad., 2011).
References
Beal, B. D. (2014). Corporate social responsibility: Definition, core issues, and recent developments. Los Angeles: Sage.
Kotler, P. (2013). Corporate social responsibility: Doing the most good for your company and your cause. Hoboken, N.J: Wiley.
Sociaal-Economische Raad. (2011). Corporate social responsibility: A Dutch approach. Hague: SER, Sociaal-Economische Raad.