Noun and Apostrophe

Chapter 1 communication Skills as career Filters 29

Two video libraries accompany Guffey’s Essentials of Business Communication, 9e. These videos take you beyond the classroom to build the communication skills you will need to succeed in today’s rapidly changing workplace.

Video Library 1, Building Workplace Skills, includes seven videos that introduce and reinforce concepts in selected chapters. These excellent tools ease the learning load by demonstrating chapter- specific material to strengthen your comprehension and reten- tion of key ideas.

Video Library 2, Bridging the Gap, presents six videos transport- ing you inside high-profile companies such as cold Stone creamery, The Little Guys, and Hard Rock cafe. You will be able to apply your new skills in structured applications aimed at bridging the gap between the classroom and the real world of work.

We recommend three videos for this chapter:

Video Library 1: Career Success Starts With Communication Foundations. Made especially for Guffey books, this film illus- trates the changing business world, flattened management hier- archies, the communication process, communication flow, ethics,

listening, nonverbal communication, and other topics to prepare you for today’s workplace. The film is unique in that many con- cepts are demonstrated through role-playing. be prepared to dis- cuss critical-thinking questions at the film’s conclusion.

Video Library 1: Intercultural Communication at Work. This film illustrates intercultural misunderstandings when a japanese busi- nessman visits an American advertising agency that seeks his busi- ness. The agency owners, Rob and ella, as well as the receptionist, Stephanie, make numerous cultural blunders because they are unaware of the differences between high- and low-context cul- tures. At the film’s conclusion, you will have an opportunity to make suggestions for improving Rob and ella’s cultural competence.

Video Library 2: Understanding Teamwork: Cold Stone Creamery. This video highlights teamwork at cold Stone creamery, a fast- growing ice cream specialty chain. it shows team members behind the counter but also provides the inside scoop through the insights of Kevin Myers, vice president, marketing. You will see how teamwork permeates every facet of cold Stone’s corporate culture. Look for a definition of team, as well as six kinds of teams and the characteristics of successful teams.

Video resources

These checkups are designed to improve your control of grammar and mechanics, which includes punctuation, spelling, capitalization, and number use. The checkups systematically review all sections of the Grammar/Mechanics Handbook. Answers are provided near the end of the book. You will find a set of alternate bonus Grammar/Mechanics checkups with immediate feedback at your premium Web site, www.cengagebrain.com. These bonus checkups use different exercises but parallel the items that appear in the textbook. Use the bonus checkups to reinforce your learning.

nouns Review Sections 1.02–1.06 in the Grammar/Mechanics Handbook. Then study each of the following statements. Underscore any inap- propriate form, and write a correction in the space provided. Also record the appropriate G/M section and letter to illustrate the prin- ciple involved. if a sentence is correct, write C. When you finish, compare your responses with those provided at the end of the book. if your answers differ, study carefully the principles shown in parentheses.

example Although one exciting trip ended, several new journies awaited the travelers.

1. Setting healthy workplace boundarys is an important task for new supervisors.

2. be sure to read the FAQs before using that Web site.

3. because world markets are expanding, many companys are going global.

4. Surprisingly, business is better on Sunday’s than on weekdays.

5. She said that attornies are the primary benefactors of class action suits.

6. Only the Welches and the Sanchez’s brought their entire families.

7. During the late 2000’s, home values dropped precipitously.

8. both editor in chiefs followed strict copyediting policies.

9. That financial organization employs two secretaries for four cPA’s.

10. voters in three countys refused to approve any new taxes.

11. Prizes were awarded to both runner ups in the essay contest.

12. both cities are located in valleys that lie between mountains.

13. Our accountants insist that we list all income, expenses, and liabilitys.

14. Some typeface fonts make it difficult to distinguish between t’s and i’s.

15. both of the homes of her brother-in-laws had many chimneys.

Grammar/Mechanics Checkup

journeys (1.05d)

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