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Questions to consider:

1. What is the “image” of the Coleman Museum of Art? Why is image important for a museum?

2. How would you rate the overall performance of the Coleman Museum of Art?

3. What are the roles and financial expectations for a museum’s auxiliary activities and how are these activities performing?

4. What recommendations should Ms. Mercer and Mr. Pate make to the Coleman museum’s Board of Trustee.  Why?

 

Financial things to consider:

1. What are the contribution margins of each category of membership? Is the $50 membership profitable to the museum? (obtained through direct mail)

2. Should the museum charge $2 admission fee? Why or why not?

3. Should they eliminating the 15% member discount for the gift shop? Why or why not?

Go coursesmart.com and the case is in the book page 594.