Integrative Case Study

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chap014.pptx

Chapter Fourteen

Leadership

McGraw-Hill/Irwin

Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.

Learning Objectives

Explain what leadership is, when leaders are effective and ineffective, and the sources of power that enable managers to be effective leaders.

Identify the traits that show the strongest relationship to leadership, the behaviors leaders engage in, and the limitations of the trait and behavioral models of leadership.

Explain how contingency models of leadership enhance our understanding of effective leadership and management in organizations.

Describe what transformational leadership is, and explain how managers can engage in it.

Characterize the relationship between gender leadership.

The Nature of Leadership

Leadership

The process by which a person exerts influence over others and inspires, motivates and directs their activities to achieve group or organizational goals.

Question?

What is an individual who is able to exert

influence over other people to help achieve

group or organizational goals?

Manager

Leader

Chief

Organizer

The correct answer is “B” – leader. See next slide

The Nature of Leadership

Leader

An individual who is able to exert influence over other people to help achieve group or organizational goals

The Nature of Leadership

Personal Leadership Style

The specific ways in which a manager chooses to influence others shapes the way that manager approaches the other principal tasks of management.

The challenge is for managers at all levels to develop an effective personal management style.

Leadership Across Cultures

European managers tend to be more people-oriented than American or Japanese managers.

Japanese managers are group-oriented, while U.S managers focuses more on profitability.

Sources of Managerial Power

Figure 14.1

Power: The Key to Leadership

Legitimate Power

The authority that a manager has by virtue of his or her position in the firm.

Reward Power

The ability of a manager to give or withhold tangible and intangible rewards.

Power: The Key to Leadership

Coercive Power

The ability of a manager to punish others

Limited in effectiveness and application; can have serious negative side effects

Examples: verbal reprimand, pay cuts, and dismissal

Power: The Key to Leadership

Expert Power

Power that is based on special knowledge, skills, and expertise that the leader possesses.

Tends to be used in a guiding or coaching manner

Power: The Key to Leadership

Referent Power

Power that comes from subordinates’ and coworkers’ respect , admiration, and loyalty

Possessed by managers who are likable and whom subordinates wish to use as a role model

Empowerment: An Ingredient in Modern Management

Empowerment

The process of giving employees at all levels in the organization the authority to make decisions, be responsible for their outcomes, improve quality, and cut costs

Leadership Models

Trait Model

Focused on identifying personal characteristics that cause effective leadership.

Many “traits” are the result of skills and knowledge and effective leaders do not necessarily possess all of these traits.

Leadership Models

Behavioral Model

Identifies the two basic types of behavior that many leaders engaged in to influence their subordinates

Consideration, initiating structure

Contingency Models of Leadership

Contingency Models

Whether or not a manager is an effective leader is the result of the interplay between what the manager is like, what he does, and the situation in which leadership takes place

Contingency Models of Leadership

Fiedler’s Model

Effective leadership is contingent on both the characteristics of the leader and of the situation.

Leader style is a manager’s characteristic approach to leadership

Contingency Models of Leadership

Fiedler’s Model

Relationship-oriented style: leaders concerned with developing good relations with their subordinates and to be liked by them.

Task-oriented style: leaders whose primary concern is to ensure that subordinates perform at a high level so the job gets done.

Fiedler’s Model

Situation Characteristics

Leader-member relations – extent to which staff like, trust, and are loyal to their leader

Task structure – extent to which the work to be performed is clear-cut so that a leader’s subordinates know what needs to be accomplished and how to go about doing it

Fiedler’s Model

Situation Characteristics

Position Power - the amount of legitimate, reward, and coercive power leaders have due to their position. When positional power is strong, leadership opportunity becomes more favorable.

Fiedler’s Contingency Theory of Leadership

Figure 14.2

House’s Path-Goal Theory

A contingency model of leadership proposing that

effective leaders can motivate subordinates to

achieve goals by:

Clearly identifying the outcomes that subordinates are trying to obtain from their jobs.

Rewarding subordinates with these outcomes for high-performance and attainment of work goals

Clarifying the paths leading to the attainment of work goals

Question?

Which leadership behavior gives

subordinates a say in matters that affect

them?

Directive behavior

Supportive behavior

Participative behavior

Achievement-oriented behavior

The correct answer is “C” – participative behavior. See slide 14-25

Path-Goal Leadership Behaviors

Directive behaviors

set goals, assign tasks, show how to do things.

Supportive behavior

look out for the worker’s best interest.

Path-Goal Leadership Behaviors

Participative behavior

give subordinates a say in matters that affect them.

Achievement-oriented behavior

Setting very challenging goals, believing in worker’s abilities.

Discussion Question

Which leadership model is the most

effective?

Trait model

Behavior model

Fiedler’s model

Path-goal theory

There is no one best answer. Students should be able to discuss the differences and appropriateness of the different models.

The Leader Substitutes Model

Leadership Substitute

Acts in the place of a leader and makes leadership unnecessary.

Staff of an organization sometimes can perform highly without a manager exerting influence over them

The Leader Substitutes Model

Possible substitutes can be found in:

Characteristics of the subordinates: their skills, experience, motivation.

Characteristics of context: the extent to which work is interesting and fun.

Transformational Leadership

Leadership that:

Makes subordinates aware of the importance of their jobs are for the organization and how necessary it is for them to perform those jobs as best they can so that the organization can attain its goals

Transformational Leadership

Makes subordinates aware of their own needs for personal growth, development, and accomplishment

Motivates workers to work for the good of the organization, not just for their own personal gain or benefit

Being a Charismatic Leader

Charismatic Leader

An enthusiastic, self-confident transformational leader able to clearly communicate his vision of how good things could be

Being a Charismatic Leader

Charismatic Leader

Being excited and clearly communicating excitement to subordinates.

Openly sharing information with employees so that everyone is aware of problems and the need for change.

Intellectual Stimulation

Intellectual Stimulation

Manager leads subordinates to view problems as challenges that they can and will meet and conquer

Manager engages and empowers subordinates to take personal responsibility for helping to solve problems

Developmental Consideration

Developmental Consideration

Manager supports and encourages subordinates, giving them opportunities to enhance their skills and capabilities and to grow and excel on the job

Transactional Leadership

Transactional Leaders

Use their reward and coercive powers to encourage high performance—they exchange rewards for performance and punish failure.

Push subordinates to change but do not seem to change themselves.

Gender and Leadership

The number of women managers is rising but is still relatively low in the top levels of management.

Stereotypes suggest women are supportive and concerned with interpersonal relations. Similarly, men are seen as task-focused.

Emotional Intelligence and Leadership

The Moods of Leaders:

Groups whose leaders experienced positive moods had better coordination

Groups whose leaders experienced negative moods exerted more effort

Emotional Intelligence and Leadership

Emotional Intelligence

Helps leaders develop a vision for their firm.

Helps motivate subordinates to commit to the vision.

Energizes subordinates to work to achieve the vision.