Case study HRM

Case Study : Singapore Chemical Systems Technologies (SCST)

Requirements: Answer all 4 questions. Each answer carries equal marks. 2000 words minimum and 2500 words maximum spread over the entire assignment.

Information in the case study that you need to consider and take note to respond to the assignment questions:

· A high-tech chemical company

· Currently involved in process and biotechnology manufacturing

· Build a new production facility

· Use completely new technology – nowhere else in the world except a facility in Japan

· This technology still in its experimental stage

· New facility in the process of being constructed

· Installation of equipment in 3 months’ time

· Anticipate how long will the installation take – non of the new employees will be around

· Currently company has 250 employees

· Operations run 7 days a week and on 24-hours shifts

· To hire 45 new people for the new start-up (15 supervisors and 30 senior operators)

· New employees must be resident in Singapore

· Their salaries would be above normal market rate

· Training in Japan for 8 weeks

· Promotional prospects for new senior operators

· Prior experience is preferred but not essential

· Confidentiality of the project –( suggest use of professional recruiters to SCST)

· The start-up strategy may change at later stage

Some other considerations when making proposal l

Q1 : Provide a selection system or process you would use to recruit and select the required people, and justification for this system.

· Describe the differences between recruitment and selection

· What are the sources for the recruitment process?

· What sources would SCST choose for their recruitment drive to select their new employees, and why?

· What are the jobs that SCST is intending to fill?

· What are the qualifications, skills, attributes, etc. that SCST would consider for the vacant positions?

· Why is the hiring (recruitment and selection) process that you have chosen is most appropriate for SCST?

Q2 : Describe and justify the criteria, characteristics and skills used for selection.

· What is the method for sorting the most appropriate resumes for the purpose of the selection process?

· Describe an appropriate process for SCST for selecting the candidates with the greatest potential for the organization.

· How should the interviews be structured?

· Who should be involved in the interviews, and why?

· What skills must the interviewers possess, if an interview panel is adopted?

· Describe the interview structure (or format)

Q3 : Justify the selection devices you use.

· What interview method would you propose that SCST should use and why?

· Describe some of the devices (or tests) that SCST could use to decide on the selection of their candidates.

· Which the devices would you suggest SCST to use to complement the interviews?

· Why do you select these devices, bearing in mind the usefulness, validity and reliability of the chosen devices?

· What the pitfalls the interviewers must avoid during the interviews and when they apply the tests on the potential candidates?

Q4 : The selection system should cover the full process from recruitment through to final selection.

· As a invited consultant to the project, provide a formal report on the entire hiring process – from the time the organization decides to bring in new people into the organization until the new facility starts operation. (You decide on the presentation format)

· Remember that these new employees would be sent for training after they join the organization. Consider the return of investment (ROI) on these new employees!