10 Course Project - Submit Final Report and Presentation

Course: B279/MAN2793

Tutor: Dr. Lawanda Morant

Date of Submission: 12/01/15

Healthcare Communications Company is offering a position of an account manager. The company deals with provision of medical education and other come up with projects to help enhance health services. The person must have experience that is concerning communication industry. The company is a private enterprise with a diverse client base across a very broad variety of therapeutic areas. A person who qualifies for the position has various responsibilities with his line of work (Xiong, 2008). There is a need to execute projects in the company maintain a healthy relationship with clients. It is in this person’s duty to manage each and every aspect to do with projects associated with medical education in various therapeutic zones for multiple customers.

He or she has to unite all the internal departments in the company so as to create teamwork to meet the clients’ deadlines. Conduct and chair meetings with other employees so that they can discuss and find solutions to the problem facing various projects. It is in his or her responsibility to make frequent communications with other employees to ensure that the objectives of their customers’ projects meet their budget to discourage shortage and problems during implementation. The position offers a responsibility of coordinating the work both internal and external workers to ensure that there is a regular flow of processes. Since this position is about monitoring the implementation of projects and ensuring that tasks are completed in time (Xiong, 2008). It shows the kind of obligation that a person will have in supervising other workers. It is, therefore, an upper position in the company because this person is important in an organization and projects will not be successful without proper supervision from this account manager that the enterprise wants.

This position is not fit for just anyone because it needs a person who has the skills that will enable him or her to work efficiently. We have different requirements from the academic to general qualifications, and all this will be looked at before the applicant gets the job. The person has to be someone who is cooperative and knows how to interact with others. Good communication skills both written and verbal will help in conversing with both the clients and employees so that they can come up with something reasonable. The job needs a lot of time and, therefore, it will need a lot of commitment and dedication to work. The complete success of projects lies in the efficiency and ability to carry out duties responsibly. The person, however, must have a working experience of not less than four years in the medical or communication education (Buchbinder & Thompson, 2010). One must have a Bachelor of Arts degree in business, communications or other related fields. Computer proficiency is very necessary because a person cannot work well without this kind of skill. The ability to multitask is helpful in getting the job because an individual requires serving multiple clients at the same time because meeting deadlines are their key objectives for customer satisfaction.

From the qualification and the responsibilities, we can tell that his position does not require experiences from other fields apart from the one mentioned above. The position is technical, it mostly requires technical knowledge, and it is not something that you can use the knowledge from other fields and apply to this area. The only general qualifications are the ones that are behavioral. All employees need to have a good conduct in and without the organization that is general, but this position requires more focus to make the company successful.

References

Buchbinder, S. B., & Thompson, J. M. (2010) Career opportunities in health care management: Perspectives from the field. Jones & Bartlett Publishers.

Xiong, R. (2008). Leadership in Project Management (Doctoral dissertation, Georgia Institute of Technology).