10 Course Project - Submit Final Report and Presentation
Running head: LOCATION SELECTION 1
LOCATION SELECTION 4
Location Selection
Student’s Name: Rodney Wheeler
Instructor’s Name: LaWanda Morant
Course Title: Introduction to Functional and Project Management
Date: 10/15/15
Location selection
Project definition
With regards to the upcoming company convention, a recommendation has been made to have the same hosted at the Hilton hotel. For the convention to be a success there needs to be aesthetic preparation of the venue by way of decorations and an ambient background by the host. In this case, we are the hosts and the responsibility rests on us. The process is estimated to take between a week or two depending on the staff that will be deployed and apart from the human resource, a means of locomotion may also come in handy to convey décor material to the proposed venue. However, delegating the same to the hotel is likely to increase our efficiency and success rates. The choice for Hilton is informed by the fact that they have years of experience in the hospitality industry and are also centrally located at the heart of the city making them very accessible for all the stakeholders.
Ethical issues to be considered
The search for the location of a convention center has been guided by certain practices and codes of conduct that do not breach good behavior. Ethical considerations for locating the convention center are as binding as are the legal as discussed below.
Truth and Honesty in the Information Given
The hospitality industry is marred with false information to lure clients. Some quote nonexistent incentives as well. Most of the alternatives that are available do not offer convincing information about the authenticity of their offerings. Given the significance of the convention, and the caliber of expected guests, gambling with our reputation by way of engaging service providers whose credibility is questionable is not an option we can consider. The Hilton has won several awards in the recent past for meeting client needs and especially when they are very specific such as ours.
Confidentiality and Discretion of Customer Information
In today’s contemporary world, wielding information bears greater potency for danger than an atomic bomb (Markowitz et al, 2013). Information is power and needs to be guarded at all costs. As a result, the convention center needs to assure us that the nature of information shared at the forum shall remain discrete indefinitely unless otherwise stated. The Hilton does possess equipment and facilities to make confidentiality a possibility. For closed-door consultations, there is conference facilities tailor made for that. This may come in handy if at all the senior staff may want to discuss matters before relaying the same to the general public.
Pricing mechanism
Finally, a cost benefit analysis shows that the company is better off hiring a venue rather than preparing one for itself. Having decided between hiring and making one from scratch, a cross-sectional analysis of prices shows that Hilton disposes the most moral and ethical prices. The conclusion of such pricing is founded on the consistency of their pricing mechanism as opposed to others that did fluctuate the same because we are a corporate of clients. -In my honest opinion, it is a sign of greed and immorality to try deviate from standard prices so as to fleece corporates of their funds. To that end, The Hilton provides us with the best solution in as far as meeting our needs is concerned, costs being economically viable.
Legal issues to be considered
Environmental concerns
Antidiscrimination
In recent times, there has been aggressive agitation about the plight of the disabled in the society (Hospitality, n.d). New building designs need to incorporate features that cater for all categories of individuals. Failure to accommodate the needs of the marginalized people is tantamount to discrimination and is equally punishable by law. For example, stakeholders in wheelchairs need ramps, special toilets, escalators etc. for purposes of legal compliance; the Hotel accommodates all the handicapped individuals to the extent that is most pragmatic and reasonable. Speaking of discrimination, limiting space may equally be construed to mean discrimination. An ideal venue should accommodate the anticipated figure of guests without a hitch.
Consumer Protection
The law has a duty of protecting consumers for the time that they shall be under our guidance. For example, if we convened a meeting by ourselves, any unfortunate eventualities would entail a liability on our part e.g. food poisoning. Alternatively, congregating people in unorthodox settings could prove perilous if it has the potential of posing a security threat. That said, delegating the convention mandate to Hilton conveys the risk of unfortunate eventualities and their due compensation to them.
Actions to ensure ethical selection of the convention
Bidding
One way of guarding against any malpractice is by asking potential candidates to tender their bids. Asking them to submit their bids will ensure that all players are given equal chance to present their case for consideration. It also gives us the chance to compare service provision against quoted rates and thus act as a premise for sound decisions. Bidding also provides an objective mechanism of isolating a service provider especially if the bids are looked at by independent parties within the organizational framework.
Physical inspection
Bearing in mind that firms are corrupt, a physical inspection is quite relevant to ascertain the credibility of claims. Our focus is not to embarrass ourselves at the convention and as such we cannot leave anything to chance. After listing our specifications, we still would go out of our way to confirm that the intended convention center is capable of customizing them to our satisfaction.
Guidance from Trade Unions
Finally, every industry has relevant institutions that try to set standards and install penalties for those who deviate from the bench marks. In trying to arrive at the best convention center, the role of the oversight authority cannot be overemphasized. The general assumption is that the authority is familiar with all the norms and as such its opinion is sufficient authority on any matter. In this particular case, consulting with the umbrella union of hoteliers points towards the Hilton as an optimal and feasible solution.
Reference list
"Hospitality." HSC Online. Web. 15 Oct. 2015. <http://hsc.csu.edu.au/hospitality/mandatory-units/working/source/4660/legal.html>.
Markowitz, Jana, and William Berghel. Shifting Sands: The People Side of Project Management. Memphis, TN: SMAJ (5305 N. Clover Dr., Memphis, TN, 38120), 2013. Print.
Neil, Miqdal. "Hotel Law: Emerging Issues for the Hospitality Industry, by Nelson Migdal." Hotel Executive.com Daily Headlines. 2012. Web. 15 Oct. 2015. <http://hotelexecutive.com/business_review/1647/hotel-law-emerging-issues-for-the-hospitality-industry>.