Week 1

Part One:

Define the terms ‘Team’ and ‘Group’.  What are the most significant differences between these two terms?

Part Two:

Answer each question

1. Team goals for high-performing teams are achieved by what three factors?

		Skills, appearance, and motivation
		Skills, attitudes, and competencies
		Competencies, motivation, and character
		Competencies, appearance, and character

2. When important decisions need to be made or departmental goals set, members must function as:

		a decision team.
		an individual.
		a task team.
		a moderate team.

3. The basic shared values and assumptions held by most people in an organization are known as:

		context.
		culture.
		structure.
		system

4. What are the four Cs of team performance?

		Culture, Chemistry, Change, and Character
		Competition, Change, Compliance, and Charisma
		Context, Composition, Competencies, and Change
		Context, Chemistry, Culture, and Competencies

5. Poor team performance is often a concern being that:

		most companies expect work to be completed by a team.
		many companies prefer individual completion of tasks.
		team members are very similar in skill sets.
		individuals must work in the same building.

6. Discuss the four Cs that are determinants of high performing teams, and explain how they contribute to superior performance of teams.  Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

7. Explain, in detail, how culture, structure, and systems can support or discourage teamwork.  Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.