Computer Science Assignment - Group Presentation & Case Study Blackberry Hill Farm

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value-chain-template.doc

Value Chain Template

Suppliers

Firm Infrastructure (General management; accounting and finance; legal department; health and safety; etc.)

Customers

Human Resource Management (Recruiting; training and developing; appraising; career planning; etc.)

Technology Development (Research and development, relating to both products and processes)

Procurement (Acquiring the goods and services that the firm needs in order to operate effectively; applicable to both primary and support activities)

Inbound Logistics

(Receiving raw materials and/or partly finished goods; storing them; and transferring them to the manufacturing section)

Operations

(Producing finished goods from raw materials and/or partly finished goods)

Outbound Logistics

(Storing finished goods and then distributing them to customers)

Marketing and Sales

(Promoting the firm’s products; soliciting orders from prospective customers)

After Sales Service

(Maintaining the value of the product to the customer after it has been delivered)

Source: Porter, 1985 and Porter, 2001