ICO Nyanya 5

Case Study

M5A1

<Student Name>

<Date>

Case Study

M5A1

Introduction

Paragraph summary of the case study…

Troubleshooting

Scott needs to start somewhere to begin troubleshooting the problems. Between pages 320 and 325 in the textbook are listed seven tools for quality control. Pick three of the tools and discuss how you would use them to troubleshoot the quality issues with this project.

Scope and Quality

Page 317 of the textbook describes five important scope aspects of IT projects that affect quality. Pick two and discuss how focusing on them could have improved the quality of this project.

Standards

Describe the importance of standards with respect to quality on a project. How are standards used to baseline quality? What are some standards that could have been used to baseline quality on this project?

Conclusion

Paragraph summary of your analysis and resolution

REFERENCES

Make sure to cite your references in the body of your work!