its about the quality measurement of Nestle company

NESTLE COMPANY

you are expected to gather information regarding company quality and then determine and analyze , what TQM tools (continues improvement , bench marking , JIT (just in time)…etc )are used by the company. When you explain that you should support you explanation with details from whatever information you gathered.

1- how does the company define the quality of its product/ service?

2- how do they measure quality- any tools used?

Only two page not too much please ..