International business assessment (case study)
Business Ethics Today
Dr Bhabani Shankar Nayak
Senior Lecturer in International Business
Salford Business School
University of Salford, UK
Expected and Actual Levels of Business Ethics
Ethical Problem
Ethical Problem
Society’s Expectations of Business Ethics
Actual Business Ethics
1950s
Early 2000s
Time
Business Ethics: Today vs. Earlier Period
Questions on Business Ethics
To understand public sentiment towards business ethics, ask three questions
Has business ethics really deteriorated?
Are the media reporting ethical problems more frequently and vigorously?
Are practices that once were socially acceptable no longer socially acceptable?
Business Ethics: What does it really mean?
Definitions
Ethics involves a discipline that examines good or bad practices within the context of a moral duty.
Moral conduct is behavior that is right or wrong.
Business ethics include practices and behaviors that are good or bad.
Two Key Branches of Ethics
Descriptive ethics involves describing, characterizing and studying morality
“What is”
Normative ethics involves supplying and justifying moral systems
“What should be”
Conventional Approach to Business Ethics
Conventional approach to business ethics involves a comparison of a decision or practice to prevailing societal norms
Pitfall: ethical relativism
Decision or Practice Prevailing Norms
Sources of Ethical Norms
Fellow Workers
Family
Friends
The Law
Regions of Country
Profession
Employer
Society at Large
Fellow Workers
Religious Beliefs
Individual/Social
Conscience
Making Ethical Judgments
Behavior or act that has been committed
Prevailing norms of acceptability
Value judgments and perceptions of the observer
compared with
Ethics, Economics, and Law
9
3 Models of Management Ethics
Immoral Management—A style devoid of ethical principles and active opposition to what is ethical.
Moral Management—Conforms to high standards of ethical behavior.
Amoral Management
Intentional - does not consider ethical factors
Unintentional - casual or careless about ethical considerations in business
Three Approaches to Management Ethics
Developing Moral Judgment
External Sources of a Manager’s Values
Religious values
Philosophical values
Cultural values
Legal values
Professional values
Internal Sources of a Manager’s Values
Respect for the authority structure
Loyalty
Conformity
Performance
Results
Common Causes of Unethical Practices in Business: Pressure, Fear, Greed ,Convenience
Why ethics matters in business?
Employee-Employer Relations
Employer-Employee Relations
Company-Customer Relations
Company-Shareholder Relations
Company-Community/Public Interest
Environmental and sustainable business
Corporate Social Responsibilities