Reflective Essay
CDS/GSA
Brush Up
Soft Skills Workshop
Saturday, November 7, 2015
Workshop Agenda
Why are YOU here?
Who are you? Who are we?
Virtual Participants:
Rosemary - stand up/sit dwn ice breaker
Communication
What types of
Communication are
used in professional
environments?
Phone Skills
Etiquette
Do’s
Don’ts
Tips
Volum
Face to Face Communication
What works?
What doesn’t work?
Considerations?
Texting - in a professional environment
When is texting appropriate?
Tips for effective text messages
Things to avoid when texting
Calling Out Sick
Do’s
Don’ts
Any Questions on Communication?
Now, changing gears…
Collaboration Skills
Virtual Teams
What works?
What doesn’t work?
Tips?
Face to Face Teams
Challenges?
Success Tips?
Face to Face Virtual
Bumps in the Road
What do you do?
What works?
What doesn’t work?
Suggestions?
Organic Collaboration
Any Questions on Collaboration?
Now, changing gears…
Meeting Agenda
Meeting Agenda
Meeting Agenda
Any Questions on Running a Meeting?
Now, changing gears…
Are you READY???? Rapid Fire…..
Self-Introduction
This is when I ask Robyn to introduce herself - good example and bad example
Running a Meeting
Conflict Resolution
Professional Dress
Dress - HOT or NOT
Which will you be?
Who is ready to WIN?
Thank you…..one last thing