Reflective Essay

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soft_skills_workshop.pptx

CDS/GSA

Brush Up

Soft Skills Workshop

Saturday, November 7, 2015

Workshop Agenda

Why are YOU here?

Who are you? Who are we?

Virtual Participants:

Rosemary - stand up/sit dwn ice breaker

Communication

What types of

Communication are

used in professional

environments?

Email

Phone Skills

Etiquette

Do’s

Don’ts

Tips

Volum

Face to Face Communication

What works?

What doesn’t work?

Considerations?

Texting - in a professional environment

When is texting appropriate?

Tips for effective text messages

Things to avoid when texting

Calling Out Sick

Do’s

Don’ts

Any Questions on Communication?

Now, changing gears…

Collaboration Skills

Virtual Teams

What works?

What doesn’t work?

Tips?

Face to Face Teams

Challenges?

Success Tips?

Face to Face Virtual

Bumps in the Road

What do you do?

What works?

What doesn’t work?

Suggestions?

Organic Collaboration

Any Questions on Collaboration?

Now, changing gears…

Meeting Agenda

Meeting Agenda

Meeting Agenda

Any Questions on Running a Meeting?

Now, changing gears…

Are you READY???? Rapid Fire…..

Self-Introduction

This is when I ask Robyn to introduce herself - good example and bad example

Running a Meeting

Conflict Resolution

Option 1

https://youtu.be/Gl3e-OUnavQ

Option 2 (only first 10 seconds)

https://youtu.be/pu6IWHH4IUw

Professional Dress

Dress - HOT or NOT

Which will you be?

Who is ready to WIN?

Thank you…..one last thing